E-Pal is a platform that provides affordable lifestyle services. You can game, chat and order lifestyle services from more than 100,000 ePals on our platform.
Written by the business, not verified by us.
Is epal.gg legit?
epal.gg (epal.gg) has a 3.2 out of 5 rating on OK.one, based on 239 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 39% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service, App. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently mention that the staff are exceptionally kind, welcoming, and always ready to help users out during interactions. Users also find the application very easy to navigate when connecting with fellow gamers and making wonderful new friends.
Some reviewers were not happy with the website environment, noting various issues regarding moderation consistency and overall safety concerns. A few people also experienced frustrating barriers when trying to submit applications or deal with support teams during disputes. Others felt that dealing with rules and requirements could sometimes become unnecessarily complicated for newcomers.
Auto-generated from all reviews of this business. For reference only.
I think epal is really a good way to make friends and also make a little bit of money, they have really good staff and a good support system I recommend. @epalofficalstella she gets stuff done right away I would also recommend her.
Reply from epal.gg2026-07-10
Hey Abagail Walker,
Thank you so much for your kind words and recommendation! 💜 We're delighted to hear you've enjoyed making friends and your experience on Epal. We truly appreciate your support and hope you continue having a great time on Epal! 🥰
I’ve been an ePal for almost 5 years, and it’s honestly been one of the most unique experiences I’ve had online. It’s not always easy working with people from all over the world requires patience, kindness, empathy, and authenticity. But that’s also what makes it so rewarding.
Over the years, I’ve met so many wonderful people, built genuine friendships, and had the opportunity to make someone’s day a little better, whether through gaming, chatting, or simply being there to listen.
I also want to thank the ePal support team. Whenever I had an issue, especially with unfair harassment and fake reviews, they took the time to investigate and helped resolve it fairly. That meant a lot after spending years building my reputation on the platform.
If you’re willing to put your heart into what you do, be professional, and treat people with respect, ePal can be a really special place. I’m grateful for the journey and excited to see how the platform continues to grow.
Reply from epal.gg2026-07-08
Hi Aphrodite,
Thank you for being part of Epal for nearly 5 years and for sharing your wonderful journey with us! 💜 We're so glad to hear you've built meaningful connections and felt supported by our team along the way.
Your support and trust mean a lot to us. We look forward to continuing to grow together with our amazing community!
So far i’ve had an excellent experience!!
Met some really nice people, made friends and had lots of fun.
If you ever have a problem the staff will help you really soon. Makes you feel seen and are extremely sweet.
10/10 would recommend🌸🤍
Reply from epal.gg2026-07-07
Hi Lily,
Thank you so much for your wonderful words! 💜 We're thrilled to hear you've made great friends, had lots of fun, and felt supported by our team. Your recommendation means a lot to us. We hope you continue creating amazing memories on Epal!
Stella was great at helping me with my report. Very nice and understanding, she made me feel comfortable sharing my experience.
Reply from epal.gg2026-07-02
Hi Sophia M,
Thank you for your wonderful review! 💜 We're delighted to hear you've had great experiences with our team! Hope you have a great epal journey in the future!
garbage and stupid especially if you wanna become an epal having to do a quiz and stuff and if you fail you gotta wait 15 days LMFAOOO this will die off quickly
Reply from epal.gg2026-06-29
Hello Caleigh Torres,
We're sorry to hear that you feel this way. The quiz is designed to help ensure a safe and high-quality experience for both customers and Epals. And limiting the quiz to two attempts also encourages applicants to take the process seriously and be well prepared before becoming an Epal. If you have any questions or need assistance, please don't hesitate to contact our support team on discord. 💜
I just love the environment, E-pal is my go to place to chill and hangout with some really cool and funny people. Great support team also, they're always there to help at all times<3
Reply from epal.gg2026-06-26
Hi M,
Thank you so much for your kind words! 💜 We truly appreciate your support and hope you continue having a great time in the community :3
Staff are very reactive, and as an epal my experience are very good !
Reply from epal.gg2026-06-21
Hi Mélanie Rgl,
Thanks for your kind review! 💜 We're glad to hear you've had a positive experience as an Epal and found our team responsive and helpful. We wish you continued success on Epal 😊✨
great website, lovely and helpful staff. epals are rly amazing aswell.
Reply from epal.gg2026-06-22
Hi Peter Waschinski,
Thank you so much for your kind words! 💜 We're happy to hear you've had a great experience with both our team and the Epal community!
You will immediately be asked to move to Discord where the platforms rules are gone and there is no monitoring. Lots of scams and if you meet a real one, remember it is a product.
Reply from epal.gg2026-06-16
Hi Gates Sutherland,
We're sorry to hear about your concerns. Our Discord is actively moderated by official staff, moderators, and community volunteers, and users are still expected to follow our community rules. Any violations, including scams or inappropriate behavior, may result in corresponding actions being taken.
If you've encountered a specific issue, please feel free to contact our support team so we can investigate further. 💜
I loved my experience with epal today! I was able to connect with multiple gamers and have a great time chatting about Valorant, League, and Minecraft with friendly and likeminded people. Good laughs and good fun. Been here for years and have no plans to change that 👍
Reply from epal.gg2026-06-18
Hi Verity,
Thanks for sharing your experience! We're delighted to hear you had such a great time connecting with fellow gamers and chatting about your favorite games.
It means a lot to have your support over the years, and we look forward to being part of many more fun moments ahead!!
Hello! My name is Kitsooné and I’ve been on EPAL as a seller since launch and it has fundamentally changed my life in great ways. I am battling issues with my health so without this income it wouldn’t be possible. I look at the business from a marketing point of view and I’d say it’s pretty close to being like an influencer streamer. Yes, there’s bad experiences. But there’s also good ones. That’s just how the internet works. I want to point out that loneliness pandemic is very real. I see people blaming themselves for not having much of a social life or close ones. It’s sad because yes whilst everybody has issues, please believe me when I say it’s definitely not majority of the populations fault that we are not so connected anymore. Times are different. People blame themselves but blame the capitalism. I have many clients who have a social life but they don’t feel like they belong or sometimes can’t talk openly about certain things with their close ones. I really encourage you to try not think of EPAL with stereotypes! Another point is that it’s a companionship service. There’s core differences between a companionship and friendship. Don’t order epals expecting becoming friends. Expectation is what’s wrong. If your only goal is to make friends there’s a section called arcade which is kind of like a mix between a group call and a streaming platform. People host rooms and you can join and get on a mic or just type if you’re shy maybe. You can support the host with gifts if you choose to, but just like a subscription on Twitch - it is not required. A lot of people find exposure in the arcade rooms and if you’re new to EPAL and want to become a seller I’d say it’s one of the few things you should do to gain exposure.
Reply from epal.gg2026-06-16
Hi Kitsooné,
Thank you for sharing your experience and for being with Epal since the beginning 💜 We're truly grateful to hear that the platform has had a positive impact on your life.
We appreciate your thoughtful perspective and your continued support over the years. Wishing you all the best, and thank you for being part of the community!
So far so good! Ive only been on epal for about 3 weeks but ive already met really cool people here!! When I had an issue the customer service helped me solve it without rushing it. Just like many other people the thing that bothers me a little are strange NSFW requests and trolls. The withdrawal fee is also a bit much, but other than that its going pretty well<3
Reply from epal.gg2026-06-14
Hi Mochii,
Thanks for your honest feedback and for sharing your experience as an Epal. We’re glad to hear about the positive parts as well as your growth on the platform. We understand your concerns regarding scams, inappropriate requests, review delays, and withdrawal fees. Epal does not allow NSFW services or requests, and we actively take action against violations.
Regarding withdrawal fees, we hear your feedback and are working on appropriate adjustments in an upcoming update, which we’ve also shared in our Discord community.
We appreciate your input as it helps us continue improving the platform. 💜
This app really did change my life for the better. Though, like every platform, there may be some issues, the site is usually really on top of things. Its a great place to find people to play with and bond, or even as a side job or if lucky a full time job. If you follow the site ToS, which is a 16+ website that is strictly SFW, then you end up actually finding a beautiful community and amazing merchants/clients. I'm someone who's done both the buyer and the merchant, and I'm just really happy with my experience. Staff are quick to handle any reports and protect the community and the website, which is so important!
Reply from epal.gg2026-06-12
Hi~
Thank you so much for sharing your experience! 💜 We're thrilled to hear that Epal has had such a positive impact on your life and that you've enjoyed the platform from both the buyer and merchant side. We truly appreciate your support and will continue working to keep the community safe, welcoming, and enjoyable for everyone~
Their "customer service" in the discord is an absolute joke. I waited over 12 hours for a response to a ticket, and when I finally got an answer from the staff it was extremely clear they did not read my concerns or look at the screenshots I provided. They make you provide an account ID with the ticket, but again its obvious they don't actually look at any of the info you give them.
Also whatever AI they have reviewing their applications is extremely inconsistent, I upload a photo of my Valorant career history showing my rank like many of the people currently offering services had done, but my application gets rejected because my screenshot apparently did not show my rank info... that was very obviously in the middle of the screenshot...
Reply from epal.gg2026-06-12
Hi,
We're sorry to hear about your experience. Our team reviews support tickets and applications as carefully as possible, and we are continuously working to improve response times and optimize our review processes. If you would like us to take another look at your case, please feel free to contact our support team again and provide your account information. We'll be happy to conduct a further review.
Thank you for your feedback, it helps us identify areas for improvement and continue enhancing the user experience!
I want people to know that most of these recent 5 star reviews are fake. They are trying to boost there reviews when they haven't changed anything.
Reply from epal.gg2026-06-09
Hello, we're sorry to hear that you feel this way. Epal does not create or manipulate user reviews. We welcome feedback from all users and continuously work to improve the platform. If you have specific concerns, please feel free to contact our support team so we can better understand and address them.
epal is a great website to connect with gamers and people in general! i recommend this to people who sometimes feel lonely or just need someone to chat with
Reply from epal.gg2026-06-08
Hi Mochi,
We appreciate your recommendation and hope you continue meeting great people and having meaningful conversations on the platform!🥰
Website and mobile app is easy to use everyone is friendly and the community is nice, very easy to find people to game with
Reply from epal.gg2026-05-28
Hi Apex,
Thank you so much for your kind feedback! We’re really happy to hear you’re enjoying ur epal journey~ Hope you continue having great gaming experiences on Epal 💜
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