EpicPaint is the perfect gift for you or a loved one.With EpicPaint, you can turn your favorite photos into a beautiful custom-made portrait, illustrated by professional artists.Relive life's most precious moments or create them by combining multiple images of loved ones who never met.Get a free preview of your artwork once it's ready for review and approval before it's shipped out.Unsatisfied with your portrait? We offer a 100% satisfaction guarantee and will do our best to make it right.
Written by the business, not verified by us.
Is Epicpaint legit?
Epicpaint (epicpaint.com) has a 3.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 32% give 1 star; The business has replied to 16% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-05.
Idc what anyone says epic paint is a fantastic company not only did they try so many times to get a portrait for me of my father in law and son but they went above and beyond in terms of service if you see any bad reviews of this company it’s complete BS I wanted to surprise my wife with the picture and she didn’t like it as much as I did (I never met her father so I didn’t know how to judge the photo) epic paint redid everything for us AGAIN and sent another one that took my wifes breath away thank you so much my wife and mother in law absolutely love the photo of my son with their father
Dishonest! Do not order from this company! They billed us for over 215$ for something they never sent. We canceled the order after it was not received as promised and have been disputing for months! Do not order!! Terrible company!
I didn't like the result, one person in the picture doesn't look like him and the beard they put on him looks fake, like black cotton candy. Totally disappointed and had to throw the picture in the trash, $139 wasted dollars.
Best advice: don't be shy about pointing out issues when given the proof
Had an issue with the original print, but they were quick to make it right. Had a new artist do another render which looked great via the proof. For some reason the original print came very quickly after I approved the proof, but this one seems to be taking a very long time to be mailed out, even though Ive already approved it.
Everything about Epic Paint is amazing! The work they created is incredible and their team’s communication is wonderful. The team keeps you up to date on everything. I received my order days before I expected to receive it. It was in perfect shape. I will be ordering from Epic Paint again.
I am well satisfied with the promptness of the service. I received the first proof for approval within a 48 hour period. When I chose to make modifications, I also received the proof in a timely manner. I look forward to doing business with Epic Paint in the future. You will never know how much this means to me and especially my husband. Thank you so much.
Start to finish the process was so easy!! Epicpaint was not only simple but QUICK!! I ordered it on a Sunday and received it by the end of the week Friday!! If you don’t make any corrections to the preview they send I believe it makes the process go smoothly!! I was beyond skeptical but after doing intensive research I decided to go for it.
I got the portrait made for my partner who’s dad passed away when she was a teenager. She loves him very much and misses him dearly. Our son and her dad have the same initials and never got the chance to meet. This portrait is Epic. And I’m sure she will ugly cry once she sees it!!
Thank you sooooooo much!! It’s beautiful!!
I never got my order!!!! A total scam.
9261290278838852450454
That’s my tracking number that is not even in the system. I got the painting of my son and his great grandmother who passed. I paid a lot of money to skip the queue and nothing worked. Anything I could buy to speed the process up I did!
Completely misleading on their website. If you want two photos photoshopped and slapped on a canvas for $150, then this is for you! But, it's actually "digital painting." No thanks, save your money. Totally unethical.
Reply from Epicpaint2024-06-20
Hi joseph,
We apologize for the experience you had.
We strive to ensure our customers are satisfied, and we regret that our service did not meet your expectations. Please feel free to reach out to us at [email protected] so we can address your concerns directly.
I wish I can give it zero stars. On my picture/painting my son’s eyes were uneven and grandpa was very much photo shopped on incorrect. I reach out and haven’t heard nothing back.
Reply from Epicpaint2024-06-19
I'm sorry to hear about your experience.
According to our company policy, we are committed to providing quality service and ensuring every customer's satisfaction, You have unlimited revision requests until you are satisfied with your portrait.
Please provide us with your order number at [email protected] so we can investigate and promptly resolve the issue.
We are here to assist and ensure you receive your portrait to the highest standards.
I did not like it at all, I thought it would look painted but not even. I could of done this myself. This is a scam! it looks like they cut the person out and put it on a canva. One of the people on there wasnt even cut out correctly
Reply from Epicpaint2024-06-19
Dear Daniela,
After reviewing your order and the five previews created by our artist, we understand that you provided feedback on each sketch without explicitly indicating any dissatisfaction, which unfortunately did not give us the opportunity to address your concerns.
At EpicPaint, we strive to ensure customer satisfaction by offering options such as assigning a different artist or accommodating specific feedback to meet your expectations. We regret any confusion during this process and apologize for not clearly communicating our review procedures.
If you have any additional concerns, please don't hesitate to email our customer service team [email protected].
We are committed to resolving any issues and ensuring you are satisfied with your experience.
Staff was very fast with making changes. They did an amazing job as one of the photos I had was from 50 years ago and they were able to still capture my hubby s grandmother’s beauty
Beautifully made Portrait! This is a gift for my son and his wife. She lost her mom when she was young and he had just lost his grandmother before they received the news of the pregnancy. It made both of them sad to know that they wouldn't be here for their granddaughter, so I wanted to create a wishful memory for them for my son on father's day and my daughter-in-law for her birthday. They did an awesome job combining the photos! Thank you so much and already planning for more creations!
Reply from Epicpaint2024-06-19
Thank you for sharing your heartfelt story. We're honored to have been a part of creating a meaningful memory for your son and daughter-in-law. Your thoughtful gesture truly captures the spirit of love and remembrance. We look forward to creating more special creations for you in the future. Best wishes to your family!
Groovymimi