Excellent experience
Excellent selection of tack and clothing. Very fast shipping!
About Equiluxe Tack
Data updated- Website
- equiluxetack.com
- Category
- Animals & Pets
- Location
- United States · Wilder
- Status
- Unclaimed
- Last 12 months
- 26 reviews
- Replies to negative
- 100% (1/1)
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Is Equiluxe Tack legit?
Equiluxe Tack (equiluxetack.com) has a 4.8 out of 5 rating on OK.one, based on 51 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Absolutely lovely bridle and hackamore…
Absolutely lovely bridle and hackamore combo
Great price and fast shipping!!
Quality tack
Quality tack, just as advertised. Easy ordering and quick delivery. Can't ask for more!
i loved all of my shirts they came in…
i loved all of my shirts they came in nice packaging and delivered quickly! i did receive one “wrong” shirt and the customer service was lovely to work with to fix the problem!
Customer Service was incredible
Customer Service was incredible to work with as I had to work through a return. They were very responsive and understanding.
Great service
Wonderful customer service.
Super fast delivery
Super fast delivery, thanks!
Very good customer service !
Excellent prices!
Update on my order
The team at Equiluxe Tack reached out to me when one ofmy items was unexpectedly canceled and the another item delayed. The apologized for the confusion and provided me an update on the status of my order. Thank you to the team for reaching out.
Waited and waited Then paying overnight…
Waited and waited Then paying overnight turns into a week
Reply from Equiluxe Tack2026-02-04
Hi Catherine, we’re truly sorry to hear this. We want to clarify a few things in regards to your experience with us: • At the time your order was placed, it was clearly communicated that this item required extended processing time due to being imported from Europe • Throughout the entire wait, our team stayed in close contact with you, providing text message updates on a frequent basis during international shipping delays on the import. Unfortunately, overseas shipping delays are outside of our control. • We offered full refunds, order cancellations, and in-stock alternatives multiple times, as well as a free $20 credit towards express shipping so you could receive your order even faster. • In our final effort to make things right, we even offered for you to keep the item plus receive a 20% refund, simply because your satisfaction mattered the most to us. We are a small business, and we genuinely did everything within our power to turn this into a positive experience for you. While we’re saddened that we couldn’t meet your expectations despite these efforts, we appreciate the opportunity to share our side for transparency. — Equiluxe Tack Team
The Gorgeous Products & The BEST Customer Service
I cannot recommend Equiluxe Tack enough! Not only is their selection gorgeous, but their customer service is above and beyond. My order included a set of boots that were sold out but not yet updated on the website. The Equiliuxe team contacted me right away, and gave me several options to choose from to make it right. I decided to wait until the boots were back in stock and have them shipped, and the team kept me in the loop with expected arrival dates the entire time. Everyone I spoke with was kind, compassionate, and made me feel personally cared for. I'll be shopping with Equiluxe again!
Reply from Equiluxe Tack2026-02-04
Hi Ines, thank you so much for taking the time to share your thoughts about us! It’s truly appreciated 🥰 We hope to help you again soon!
Great selection
Great selection, fast processing and shipping!
Reply from Equiluxe Tack2026-02-04
Hi Rachel, we’re happy to hear you had a great experience with us! We hope to work with you again soon 😊 Trot on!
Kathryn was so responsive and…
Kathryn was so responsive and professional. SO grateful for stellar customer service.
Material is so buttery soft
Material is so buttery soft. Top quality and very cute!
Always amazing to work with!
Amigo Turnout Blanket
I ordered an amigo medium turnout from Equiluxe recently not knowing they are a local (KY) company. Their shipping was quick and it was a great deal on the item plus supporting small, local businesses is always better! I will definitely buy from them again in the future!
Reply from Equiluxe Tack2025-11-25
Chloe, thank you so much for taking the time to share your positive experience! It was a pleasure, and we hope to work with you again soon 🥰 Kathryn
AMAZING customer service
AMAZING customer service! Great pricing!
Reply from Equiluxe Tack2025-11-05
Thank you so much for your kind feedback, Jenna! We truly appreciate your support.
Fast shipping
Fast shipping! Love the 16C pads!
Reply from Equiluxe Tack2025-11-05
Thank you so much for shopping with us! :)