Quick response
Quick response Clear and concise communication Very helpful
About eSIM-On
Data updated- Website
- esim-on.com
- Category
- Electronics & Technology
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 20 reviews
- Replies to negative
- 20% (1/5)
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About this business
eSIM-On keeps travelers connected at an affordable cost anywhere in 180 countries worldwide.Say good bye to the fear of exorbitant roaming costs - eSIM-On will provide you with worldwide mobile coverage, on 4G and 5G.Browse today one of 800 prepaid bundles - No subscriptions, no surprises.eSIM-On is a universal solution for leisure and business travelers, from the backpacker all the way to the CEO!
Written by the business, not verified by us.Is eSIM-On legit?
eSIM-On (esim-on.com) has a 4.9 out of 5 rating on OK.one, based on 213 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 20% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Kaycee was very helpful and supportive
Kaycee was very helpful and supportive. Made the issues go away very quickly. Efficiency and effective customer support
The best support I have ever…
The best support I have ever experienced!!! Kim was super helpful !!!
I’ve just been served by Belle
I’ve just been served by Belle, she’s extremely kind, polite and clever lady, helped me sort my problem out very easy and quickly. My case was bit more complicated because I live in jersey and different rules apply to this place. Belle fixed them all for me in no time. Thank you very much again I really needed to be done for my work tomorrow, i can’t work without internet 😊
Great help on their website
Great help on their website. First time using that company and will definitely keep using their services.
Great product
Great product. Very good support. Nems was able to help my out very quickly
Love this idea of not having to replace…
Love this idea of not having to replace my SIM card and a friend told me to try this platform. eSIM was fairly easy set up. I am not super techie so had some questions and used the WhatsApp and was able to chat everything through easily and get all set up! I travel all over the world this my new way of travelling and staying connected! Next year I am travelling to 15 countries so I look forward to using this throughout my expedition :) Thanks Leanna
Always helpful
Always helpful. Thanks to Nems for helping me activate my sim when I had to replace my phone
Extremely helpful and efficient !!!
Even got 10% off
Kaycee helped me get a discount on top of the already great price.
Responded very quickly and guided me through the different steps to get the eSIM set up. Very helpful in answering questions. Good experience.
Responding well to enquiries.
Great and immediately help!
Bit of a technophobe
Bit of a technophobe. Downloaded and installed ESIM-on no problem but couldn’t get it to connect. Used the WhatsApp help and was cobra very quickly by Kim who spent some time trying to understand my issue and after some perseverance we cracked the problem. Kim talked me through expertly through every stage until we found the solution. Really took the time to resolve my issue. Very impressed
Paul is great and very patient😊 I live…
Paul is great and very patient😊 I live in complicated location and straggled to install eSIM on my phone. I’ve tried with 2 other companies and they refunded me money eventually because they couldn’t find the issue. It took 5 minutes for Paul to sort it out and get it run! Thank you very much again x
Adding bundle to installed eSIM
Paul provided excellent support. Quick reponses, with all the right answers. I wanted to add a new bundle to my existing eSIM that I purchased earlier and he walked me through each step seamlessly and provided a discount code for checkout! Thanks
Great service and awesome customer…
Great service and awesome customer service agents each time I had to use it , they worked with me to full satisfaction.
100% recommend
Excellent customer service when I needed to get my esim working and couldn’t quite figure it out. Used the webchat and it couldn’t have been easier. 100% recommend.
Misleading information on the website…
Misleading information on the website regarding compatibility. The sequence should be checking compatibility prior to purchasing the item. Instead it is the other way round and when you purchase and then check your compatibility, it's too late and they won't refund you. It's misleading and unsatisfactory.
Paul was great at helping me get up and…
Paul was great at helping me get up and running, definitely a good data service for travelling around Europe.
In my case, 5-stars = 100+%
I am in Ireland for 2 months in search of an oasis I can retire in, and my cellular service from the US kept disappearing while I was following Google directions to candidate locales, so my sister recommended trying eSIM-On, I ordered 2 different bundles and, Lo and Behold, the satellites parted and I was roaming the universe of the metaverse with impunity thanks to the expertise of Kim and Belle, support staff for eSIM-On who walked me through the set-up of eSIM-On (Belle did it TWICE over a 2-week period without losing her mind or reporting me to the authorities!). I highly recommend it as an expert and worthwhile service for travelers with direction disorders.
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