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Shopping & Fashion

Eterneva

60 reviews

4.960 reviews
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About Eterneva

Data updated
Website
eterneva.com
Category
Shopping & Fashion
Location
United States · Kerrville
Status
Unclaimed
Last 12 months
49 reviews
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Is Eterneva legit?

Eterneva (eterneva.com) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 49 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

R
Richard & Donna · 1 review · Verified · Experienced 2026-04-09 ·

Our Grandson is home again

Liz was absolutely AMAZING to work with. She seems to TRULY care about her clients and their loved ones. Getting our Grandson's diamond back home was truly beautiful. Liz made a difficult time easier. Thank you to the Eterneva team, would highly recommend to anyone.

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Gabrielle Morales · 2 reviews · Verified · Experienced 2026-03-23 ·

There aren’t enough words to describe…

There aren’t enough words to describe how grateful I am to Eterneva. From the very beginning Jacob (advisor to start the process), Liz (Care Team member) and Laura ( jewelry designer 🥰) made me feel like family and guided me through this beautiful, emotional process. Adelle (co-owner) even reached out to make sure my ring was everything I wanted and it was perfect. They sent updates and videos of every part of the process and each update melted my heart. Now I am able to wear my sweet Lola on my finger and I she is always with me.

M
Mary · 2 reviews · Verified · Experienced 2026-03-25 ·

Using Eterneva was the best decision I…

Using Eterneva was the best decision I made. My coordinator, Jeanette, at the Eterneva designing division was amazing. The videos from the lab as my husband went through the process of creation was so helpful to stay connected. I would highly recommend doing this, if you can afford it.

c
customer · 3 reviews · Verified · Experienced 2026-03-04 ·

Amazing

Amazing! I felt like a part of the family. My pig, Wilma, was our 1st pet as a couple. We got her at 8 wks old and she lived to almost 21! She was like our child. I am grateful that the team was so supportive and kept me updated every step of the way about the progress of her diamond treasure. The diamond is absolutely beautiful just like she was.

L
Lin · 2 reviews · Verified · Experienced 2025-10-20 ·

I have checked many sites for something…

I have checked many sites for something really special to represent my husband's presence and I found it with Etereva, would recommend this site.

M
Michelle · 2 reviews · Verified · Experienced 2026-02-05 ·

Highly Recommend - Exemplary Customer Service

The people at Eterneva are very compassionate and thoughtful. Every step, from the first enquiry to follow up on the delivery of my loved one's diamond, they were warm, supportive and very professional. They kept me informed at every step and even included videos of my boy's crucible. The welcome video was a nice personal touch. I have already recommended Eterna to several people and will continue to do so.

D
Devin · 1 review · Verified · Experienced 2026-01-15 ·

A team of people that help with healing

I can’t even begin to tell you what an absolutely amazing experience this has been and it’s all because of the team at Eterneva that has helped me walk through this process. From the beginning they have made this experience personal, loving and it’s been full of compassion. I don’t know how the company chooses their employees but they nailed it with the team I have. I’m forever grateful for the love that’s been shown to me and the memory of my mother.

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Rach & Joe · 1 review · Verified · Experienced 2026-01-15 ·

Amazing team

Amazing team! I really appreciate being updates they give!!

L
Lori · 2 reviews · Verified · Experienced 2026-01-16 ·

Eterneva creating lifetime heirlooms.

Everyone at Eterneva has been excellent about informing me of the process, answering questions timely, and updating throughout. They genuinely care about your story and love being a part of the healing.

A
Angela Faneuf · 2 reviews · Verified · Experienced 2026-01-02 ·

Very responsive in keeping me informed…

Very responsive in keeping me informed on my diamond! Looking forward to the finished product and getting my husband back. The staff are very personalable and care about our loss as if it were their own. Highly recommend.

C
Christina · 1 review · Verified · Experienced 2025-12-31 ·

They keep me informed on all the steps…

They keep me informed on all the steps of the process with video or verbal information. Jacob even reached out during the holidays to just check in on me. So nice of him to do that.

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Ruth Gill · 3 reviews · Verified · Experienced 2025-12-18 ·

Communication

I liked the updates as the process progressed

c
customer · 5 reviews · Verified · Experienced 2025-12-31 ·

I’m doing this for my daughter

I’m doing this for my daughter, to help with closure. It is a long process, but in the end I hope it helps her. The team has been very responsive to questions with quick replies. Thank you. The one thing I’d like to know is approximate time line for each step. Not to rush anything, just a clearer idea of how long the process is. Thank you for what you do.

J
Jill · 2 reviews · Verified · Experienced 2025-12-26 ·

An Incredible Experience

When I decided to have a diamond made from my husband’s ashes, I was so impressed with the compassion the team I worked with had for me and the respect they gave my loved one. Their attention to detail is fantastic. By the end of the process I felt like more than just a customer. My team took a sincere interest in the continued journey of me and my late husband. They kept me informed throughout the entire journey which made me feel like a part of the transformation. Creating a diamond from my husband's ashes is an experience that helped with my grief this first year after his passing. I am so grateful to Eterneva team that was part of this journey.

K
Kate · 1 review · Verified · Experienced 2025-12-26 ·

Outstanding customer service!

The people at Eerneva were absolutely fabulous! The customer service was outstanding, and I felt very taken care of! The quality of my diamond is exquisite, and I would definitely recommend them to anyone who wants to go on this healing journey!

C
Cindy Gildersleeve · 3 reviews · Verified · Experienced 2025-12-18 ·

I love the updates I get from Eterneva…

I love the updates I get from Eterneva regarding the journey my husband is taking to make his way from ashes to a beautiful diamond. However, it is sometimes difficult to understand the person speaking in the video.

J
Jan Rees · 2 reviews · Verified · Experienced 2025-12-23 ·

Anya's Star

I would calculate that my sweet daughter's diamond is about halfway complete. I so look forward to the updates on her journey. I find myself checking and rewatching the videos on her personal portal because it gives me such comfort! I know that Anya Alyssa is in the best of hands. Thank you to Eterneva for making this such an excellent experience! With love to you all and have a blessed Christmas 🎄

S
Susan · 4 reviews · Verified · Experienced 2025-12-12 ·

I wanted something to remember my…

I wanted something to remember my husband who died last year. I had seen this company pitch their product on Shark Tank and was very interested in what they do. Last January I decided to take action and have a memorial ring in his honor created. The company was absolutely professional, courteous, and caring, had great communication all throughout the jouney which took about 10 months. The end product was absolutely stunning. I would highly recommend them for memorial pieces that you want to have created to honor your loved ones.

D
Devonna · 3 reviews · Verified · Experienced 2025-12-19 ·

My husband shines bright like a diamond 💎

My experience was fantastic!! I enjoyed getting the updates on my husband’s transition into a beautiful, bright, shiny diamond!! The process was long, but getting the updates and the kindness and support that was given to me made it much more bearable. A bit of a mess with FedEx, with the homecoming but, once again Elizabeth was very patient, kind and supportive, through the whole thing!! Thank you!! Now my husband is back and he is an absolutely stunning heart shaped diamond that I will always wear close to my heart. ❤️

L
Laura · 2 reviews · Verified · Experienced 2025-11-17 ·

Quality item with great customer…

Quality item with great customer service. A beautiful reminder of my favorite girl.