Handled my problem very well
Handled my problem very well. They were quick to reply, and quick to help me fix my ETOE Dongle.
About Etoeofficial
Data updated- Website
- etoeofficial.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 4 reviews
- Replies to negative
- 100% (2/2)
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Is Etoeofficial legit?
Etoeofficial (etoeofficial.com) has a 3.9 out of 5 rating on OK.one, based on 7 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 71% rate it 4 stars or higher while 29% give 1 star; The business has replied to 100% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Bad service
The projector I ordered was initially very amazing for $300, but then it got defects in its light automatically. So I reached out to ETOE for support under warranty and I absolutely had horrible time dealing with them. Very bad customer service they need so many proof to get the package returned and replacement takes forever to come. I would not recommend ETOE to anyone even though the product is nice but in case you have to deal with the defected product its nightmare.
Reply from Etoeofficial2026-05-22
Dear Customer, My apology for the inconvenience. Your request has been received, our team will contact you for further assistance. Please check your email regularly. Thank you for reaching us!
Happy with etoe website and customer service
It is quite good experience with etoe website and customer service. I bought a projector from etoe official website. The projector has some defects in picture quality. So, I have contacted ETOE service team for the resolution and return. They have asked me to share the video clips illustrating the defect. I have shared the video clips. After few mail conversations and evaluating the videos clips, service team has understood one of the primary issue and offered me a full refund without returning the product. I received full refund in few days. My only suggestion to ETOE team is to make a note of the issues that I have reported and fix them to bring the best out of it and enable the support for mouse and keyboard connectivity to the projector.
Good support.
Don't bother buy this scam. Planned obsolescence.
We bought our projector in june 2024, the guarantee is 12 months. Suddenly after 14 months of use, the projector suddenly turned off and was impossible to turn on again. Coincidence ? Looks like planned obsolescence to me. Then the customer service made me show proof of purchase, take pictures, videos, explain the issue several times. All this time and energy wasted just to get a pathetic answer saying "We recommend that you contact your retailer to arrange after-sales assistance. We hope you understand." Yes. I understand your a scam. How can your product just shut down like that for no reason at all. I recommend you buy a projector from another company cause theirs isn't going to last, and the customer service is no use. Huge let down.
Reply from Etoeofficial2025-10-07
Dear Customer, My apologies for the inconvenience. Your request has been received. Our team will contact you for further assistance. Please check your email regularly. Thank you for reaching us!
My son enjoyed doing this
My son enjoyed doing this. Clear instructions. Few parts can be more realistic
Reply from Etoeofficial2024-12-30
Dear Customer, Thank you so much for your positive review! We’re delighted to know you enjoyed our service. Your feedback means a lot to us, and we look forward to serving you again. Warm regards, ETOE Service Team
I purchased the e3pro projector from…
I purchased the e3pro projector from amazon. I was very happy with the quality of the product but I noticed a small fault on the lens. I contacted their customer services who promptly sent a replacement unit. Grace was extremely helpful, kind and courteous. This company really know how to look after their customers and I would highly recommend them to anyone. Thanks Etoe. Thanks Grace.
Reply from Etoeofficial2024-12-30
Dear Customer, We’re truly grateful for your kind review! It’s wonderful to know our service met your expectations. Thank you for your support—we can’t wait to welcome you back soon! Best, ETOE Service Team
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