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Adélie C

France

1 Reviews
1 Reads
0 Useful

1 review

Etoeofficial

Don't bother buy this scam. Planned obsolescence.

We bought our projector in june 2024, the guarantee is 12 months. Suddenly after 14 months of use, the projector suddenly turned off and was impossible to turn on again. Coincidence ? Looks like planned obsolescence to me. Then the customer service made me show proof of purchase, take pictures, videos, explain the issue several times. All this time and energy wasted just to get a pathetic answer saying "We recommend that you contact your retailer to arrange after-sales assistance. We hope you understand." Yes. I understand your a scam. How can your product just shut down like that for no reason at all. I recommend you buy a projector from another company cause theirs isn't going to last, and the customer service is no use. Huge let down.

2025-09-25