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Electronics & Technology

ETOREN

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410 reviews

4.0410 reviews
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About ETOREN

Data updated
Website
etoren.com
Category
Electronics & Technology
Location
Singapore
Status
Unclaimed
Last 12 months
67 reviews
Replies to negative
67% (41/61)
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About this business

Ecommerce specialist of latest electronics, smartphones (unlocked/sim-free) and gadgets from around the world! Fast delivery and prompt customer service

Is ETOREN legit?

ETOREN (etoren.com) has a 4.0 out of 5 rating on OK.one, based on 410 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that packages arrive safely and well within the expected timeframe. Many people also highlight that the items match the descriptions provided on the website and arrive in excellent condition. Buyers often appreciate finding hard-to-get items easily while enjoying reasonable prices and smooth overall transactions. Some reviewers were not happy with the lack of clear tracking information and status updates prior to shipment. A few other people also felt that the delivery process took longer than expected in certain cases.

Auto-generated from all reviews of this business. For reference only.

What people say

Etron honoured my request for cancellation and full refund

I placed an order from Canada but changed my mind after the delivery dated was updated to a later time that did not suite me. I requested to cancel the order within 24 hours after placing it. Response from customer service was a little slow ( 3 days) but they did agree to a cancellation and full refund. Will consider purchasing from Etoren again if they have what I need and the price is right.

Thank You Etoren and DHL India.

Thank you Etoren and DHL India for Import and Protect my Parcel. But when This was received by Local (Indian) Delivery Scam centre they are Destroyed my Parcel Security.. actually third Class like scam centre local (Indian)delivery centre .. Im scared Import for upcoming Product from Etoren.

Bad experience I had to pay 100 euros…

Bad experience I had to pay 100 euros in customs, of which half are for DHL, having already paid 50 euros in shipping costs on this page

Reply from ETOREN2024-07-15

We would like to provide further insight left out in your review which bends the context. Your delivery address in Spain is the Canary Islands. Before shipping your order, we have exchanged several emails to communicate that the address is not in EU custom union and VAT will be charged at customs. You confirmed to go ahead and we proceeded to ship your parcel. In case of shipping fees, they are displayed clearly at checkout page and you have accepted. Before shipping, we have also assisted to correct your address due to the one you provided not recognized by DHL system. Despite our transparent communication and efforts to process your order. We feel puzzled to receive your review. We understand that you are not happy about VAT imposed by customs at Canary island. Unfortunately, we have no control over the Tax policy in Canary Island and wish we were able to do more. We sincerely appeal for you to support honest efforts from us by giving us a fair review.

36 days of waiting to deliver a package…

36 days of waiting to deliver a package from France to Italy. Shipping cost €53. If they sent it in a bottle to the sea it would arrive sooner. They do not respect European laws on the right of withdrawal, they charge 30% of the value of the goods in case of change of mind. Never again. Zero stars.

Reply from ETOREN2024-07-15

We apologise for the unexpected delay in your shipment. Due to attacks on Red Sea (related to Israel-Palestine conflict, global freight in suffering congestion and is out of our control. You may read this news online. We hope for peace soon.

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