I just love this company
I just love this company. Great products. You really can't go wrong.
About Event Decor Direct
Data updated- Website
- eventdecordirect.com
- Category
- Hobbies & Crafts
- Location
- United States · Deerfield Beach, Florida
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 25% (6/24)
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Is Event Decor Direct legit?
Event Decor Direct (eventdecordirect.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 23% of reviews are 1 star, a relatively high share; The business has replied to 25% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
I'm an event planner and on a schedule
I'm an event planner and on a schedule. Ordered item for over $500. Few days later I get an email to say it's on back order. Why was this not told prior to ordering
My experience with this company was bad…
My experience with this company was bad because when my items came in they were missing parts and didn’t come in on time
Event Direct Decor has amazing product
Event Direct Decor has amazing product! Their team of customer service agents are also amazing!
Prices are reasonable and customer…
Prices are reasonable and customer service is awesome
On time!!
Their website is awsome everything is explained in detail with pictures imposible to choose wrong.
Misleading Offer.
I made a recent purchase of one of their flower wall kits. The product itself was great. I was happy with it and the quality was good. At the time I made the purchase there was a deal they had going on if you purchased anything greater than $599 a coupon code to use and $100 gift card with your purchase. My total was above $599 but after the coupon code was applied it brought it down to below $599. It did not mention it had to still be above that value after all coupon codes were applied. I was only informed of this after I contacted customer service. They weren't willing to correct the issue and only offered $25 off towards my next purchase which is currently their offer going on. I don't see how that rectifies the issue. Needless to say, I was very disappointed and decided to take my business elsewhere in the future.
No comments necessary
Fast shipping
Fast shipping, really impressed.
Wonderful customer service.
I have been very happy with my…
I have been very happy with my supplies. Except for the order of blush silks.
We love our new pipe and drape setup!
We ordered the ceiling drape and it was…
We ordered the ceiling drape and it was not difficult to install and made the event look beautiful. shipping was efficient and quick.
Everything ordered arrived in good…
Everything ordered arrived in good working condition and as scheduled. Grateful!!
Great quality
Great quality, arrived fast
product was as described and arrived on…
product was as described and arrived on time Shipping costs were a little high
I placed my order and when I paid with…
I placed my order and when I paid with my Amazon Pay it added $20 to the delivery, so I sent a message asking for the order to be canceled . The next day I received confirmation that it was canceled. However, the packages arrived on Tuesday anyway. I am so upset at this. I was lied to and made to accept the order. I will be contacting CustomervService to rectify the situation.
Reply from Event Decor Direct2019-05-10
Hi there Ernie! I see that you reached out to our team about this return. The packages should not have been delivered, I will send FedEx back to retrieve those packages. I apologize for any inconvenience. Thank-you, Stephanie If you believe we have taken the right corrective actions to resolve this negative experience. Please take a moment to adjust your rating as per the guide below ★ - Fraudulent company/Scam. No way to contact company. No efforts to resolve my problem. ★★ - Bad experience. Poor customer service. Problem resolution not sufficient. ★★★ - Disappointing/frustraing experience. Issue was eventually resolved. ★★★★ - Good experience. Something went wrong but the company took immediate steps to resolve. ★★★★★ - Great Experience! Everything went perfectly.
There is just no comparison with Event…
There is just no comparison with Event Decor Direct and any other suppliers I have found out there. Quality is on par, top notch. They know what they are doing and the items have truly been catered to professionals in this industry. As they say you need the right products and they do have the right products. I would definitely recommend this company to anyone.
In less then a week I got my order and…
In less then a week I got my order and I am really thankful.
Arrived timely and in great condition.
Arrived timely and in great condition. Very pleased with my purchase!