Great customer service and it was…
Great customer service and it was exactly what I needed
About Event Decor Direct
Data updated- Website
- eventdecordirect.com
- Category
- Hobbies & Crafts
- Location
- United States · Deerfield Beach, Florida
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 25% (6/24)
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Is Event Decor Direct legit?
Event Decor Direct (eventdecordirect.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 23% of reviews are 1 star, a relatively high share; The business has replied to 25% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Fast
Fast, quality product.
We are impressed with the service and…
We are impressed with the service and follow-up.
Love your products
Love your products. Just received my sequence backdrop curtains. Love them.
Awesome products
Event Decor Direct has been my premier event supply company for years. I trust the quality of their products and my clients has been pleased with it too. Keep up the good work guys
This company is the best fast delivery…
This company is the best fast delivery and if you have a problem they will help you to resolve it awesome customer service thank you 🙏
The box was open and the top part of…
The box was open and the top part of the arch is broke
The product was amazing but the…
The product was amazing but the shipping was very expensive
I read about delivering time on a…
I read about delivering time on a couple of blogs that it will delay by 3 weeks but event direct did a perfect job. I am impressed how quick my items were delivered and exactly what I have ordered. More will follow soon. Thanks
Very good service I am very happy…
Very good service I am very happy ..thanks..
One of the best customer service…
One of the best customer service experience I’ve had in a long time. They were responsive and helpful and the product arrived on time as promised
Excellent customer service
Update: after I returned the items, one of the staff member spoke with me and they resolved my issues. Now, that’s customer satisfaction at its best! I’m purchasing there again and I absolutely recommend event decor direct.
Always great service and products.
Great company they stand by their…
Great company they stand by their product. Excellent customer service and excellent shipping. No back and forward about a problem. Love your products I've been ordering from this company for about 5 years. I would recommend this company to anyone.
Reply from Event Decor Direct2019-04-29
Thank-you Vera! We appreciate you!
My regrets
This used to be a good company. I don't know what happened to them. Orders are incomplete, they don't own up to their mistakes and staff are incompetent. They're terrible with large orders. I've lost so much money dealing with them.
Reply from Event Decor Direct2019-04-27
Hi Mina, I am sorry to hear that you aren't happy with your order. I would like to help rectify the situation, could you please reach out to me 561-293-2696 with your order number. Thank-you, Stephanie
Love these charger plates
Beautiful quality and great customer service
Reply from Event Decor Direct2019-04-29
Thank-you, we appreciate the feedback!
My experience has been very wonderful
My experience has been very wonderful, I can not complain about the service they are very efficient, and the employees are very friendly and about the products are excellent and they arrive immediately Good Products!!!!!
Reply from Event Decor Direct2019-04-29
Thank-you Sonia!
Very professional company and I am very…
Very professional company and I am very satisfied I would recommend this company
Reply from Event Decor Direct2019-04-29
Thank-you, we appreciate the feedback!
Sale Rep was very resourceful in…
Sale Rep was very resourceful in guiding me to the best solution.
Reply from Event Decor Direct2019-04-29
Thank-you David!
The customer service has been terrific…
The customer service has been terrific - especially since I am from overseas and the time difference! The products I received were all brilliant, well packaged and all accounted for. I am more than happy to recommend Event Decor Direct to everybody Terry
Reply from Event Decor Direct2019-04-29
Thank-you Terry! We appreciate the feedback!