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Public & Local Services

Experts Online

61 reviews

4.861 reviews
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About Experts Online

Data updated
Website
expertsonline.com
Category
Public & Local Services
Location
United States
Status
Unclaimed
Last 12 months
42 reviews
Replies to negative
100% (3/3)
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Is Experts Online legit?

Experts Online (expertsonline.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 42 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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Jessica Brown · 7 reviews · Verified · Experienced 2025-11-08 ·

The expert explained how to connect and…

The expert explained how to connect and calibrate both monitors for better alignment. The setup feels so natural now and my workflow doubled in speed.

Reply from Experts Online2025-11-08

Hello Jessica, Thank you for your feedback! We’re thrilled to hear that the explanation helped improve your setup and workflow. It’s great to know you’re now working more comfortably and efficiently with both monitors aligned perfectly. Best, Daniel, Experts Online Support [email protected] or +44 808 175 2208

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Dewey R. Walker · 7 reviews · Verified · Experienced 2025-10-31 ·

Backup system on autopilot

They helped me set up automatic cloud backups with version control. Everything saves quietly in the background and I tested file recovery successfully. I feel completely safe knowing my work is protected.

Reply from Experts Online2025-10-31

Hello Dewey, Thank you so much for your detailed and positive feedback! We're thrilled to hear that our assistance with setting up automatic cloud backups and version control has given you peace of mind, and that you've successfully tested file recovery. We truly appreciate you sharing your experience. If you ever need help with future backups or have more questions, we're here for you. Just let us know—we’d be happy to help! John, Experts Online Support [email protected] or +1 877 343 4540

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Cheyenne Hessel · 3 reviews · Verified · Experienced 2025-10-30 ·

The expert rebuilt my mail profile…

The expert rebuilt my mail profile fixed all add-ins and now messages load instantly.

Reply from Experts Online2025-10-30

Hello, Cheyenne! We’re glad to hear our expert resolved your mail issues and optimized your setup. It’s great that everything is running smoothly again. Best, John, Experts Online Support [email protected] or +1 877 343 4540

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Spencer Franklin · 10 reviews · Verified · Experienced 2025-10-27 ·

Instead of calling for repairs I…

Instead of calling for repairs I followed the expert’s short checklist. The noise disappeared completely and the cooling is stable. I even saved money in the process.

Reply from Experts Online2025-10-27

Hello Spencer, Thank you for your feedback! We’re delighted to hear that our expert’s checklist helped you fix the issue quickly and keep your cooling system stable. It’s great that you could handle it yourself and even save money in the process. Best, Daniel, Experts Online Support [email protected] or +1 877 343 4540

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Emmeline Goguen · 4 reviews · Verified · Experienced 2025-10-20 ·

Even the farthest corner of the…

Even the farthest corner of the apartment now has full coverage. It feels so much easier to work anywhere.

Reply from Experts Online2025-10-20

Hello, Emmeline! Thank you for your feedback. We're happy to hear that you now have full coverage throughout your apartment. Being able to work comfortably from any corner really does make a big difference—glad we could help make that happen! Best, Daniel, Experts Online Support [email protected] or +1 877 343 4540

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Scott Forster · 9 reviews · Verified · Experienced 2025-10-18 ·

Webcam issue gone

The picture used to freeze constantly during meetings. The expert guided me through resolution and USB settings until it ran smoothly. The image is sharp and everything just works as it should.

Reply from Experts Online2025-10-18

Hello, Scott! Thank you for your feedback. We're glad our expert was able to walk you through the resolution and USB settings to fix your webcam issue. It’s great to hear everything is running smoothly now and your image quality is sharp—just the way it should be! Best, Daniel, Experts Online Support [email protected] or +1 877 343 4540

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Lola · 4 reviews · Verified · Experienced 2025-10-16 ·

Clear sound again

My microphone cut out during calls but the expert found the issue fast. Works flawlessly now.

Reply from Experts Online2025-10-16

Hello, Lola! We’re glad to hear that our expert quickly identified the issue and helped restore your microphone. It’s great to know everything is working perfectly again! Best, Daniel, Experts Online Support [email protected] or +1 877 343 4540

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Roth Levis · 5 reviews · Verified · Experienced 2025-10-14 ·

The sound is balanced and clear after…

The sound is balanced and clear after the calibration session. The expert explained which settings to keep and how to save custom modes for movies and music. My living room feels like a mini cinema.

Reply from Experts Online2025-10-14

Hello, Roth! Thank you for your feedback. We're glad to hear the calibration session made such a difference and that you're enjoying balanced, clear sound. It's great that our expert could guide you through optimizing the settings—turning your living room into a mini cinema sounds like a win! Best, Daniel, Experts Online Support [email protected] or +1 877 343 4540

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EV DE · 18 reviews · Experienced 2025-09-07 ·

A WONDERFUL Experience

I must say that Artie K. has been such a wonderful help. He has guided me (old and not too tech savvy) every step of the way. I will be getting back to him tomorrow to finish this search.

Reply from Experts Online2025-09-08

Hello, EV DE! Thank you for your feedback. We're so glad to hear that our expert provided helpful and patient support throughout the process. It’s always our goal to make things easier, no matter your level of tech experience. Feel free to reach out again when you're ready to continue—we'll be here to assist you. Best, Daniel, Experts Online Support [email protected] or +1 877 343 4540

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Kate · 2 reviews · Experienced 2025-08-28 ·

They will sign up for a subscription to their site without you knowing The expert I had that assist me wasn’t all to helpful. I believe this is a scam.

The charge 40

Reply from Experts Online2025-09-03

Hello Kate, Thank you for sharing your feedback. We want to clarify that subscriptions to Experts Online can only be created directly by customers during registration — we do not enroll anyone automatically. If you have concerns about charges or your account, our billing department can review the details and provide clarification. Please contact them at [email protected] or call +1 877 343 4540. Best regards, Daniel, Experts Online Support [email protected] or +1 877 343 4540

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Elisabeth Smith · 2 reviews · Verified · Experienced 2025-09-02 ·

very good help

very quick and clear responds and patience

Reply from Experts Online2025-09-02

Hello, Elisabeth! Thank you for sharing your feedback! We’re glad the assistance you received was both timely and patient, making the process smooth and easy to understand. Best regards, Daniel, Experts Online Support [email protected] or +1 877 343 4540

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Customer · 1 review · Verified · Experienced 2025-09-02 ·

Artie was great help he got me the…

Artie was great help he got me the information I needed.

Reply from Experts Online2025-09-03

Hello, Thank you so much for taking the time to leave such wonderful feedback! We're thrilled to hear that Artie was able to provide you with the information you needed quickly and effectively. We've made sure to share your kind words with him and the entire team — it truly means a lot to us and motivates us to keep delivering great service. We appreciate your trust in us and are always here to help. Best, Daniel, Experts Online Support [email protected] or +1 877 343 4540

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Michael Dashiell · 2 reviews · Experienced 2025-08-31 ·

Victor was great We tried many…

Victor was great We tried many different options but found a good fix He was very patient with mw I think that he knew that i was not all that compuer literate On the other hand i leared a lot from my time there with him

Reply from Experts Online2025-08-31

Hello, Michael! Thank you for sharing your experience! We’re glad the assistance was patient and thorough, helping you feel comfortable even without a technical background. It’s great to know the process also gave you new knowledge. Best regards, Daniel, Experts Online Support support @expertsonline.com or +1 877 343 4540

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Pam · 1 review · Verified · Experienced 2025-08-27 ·

With help from Boris

With help from Boris, I was able to fix the issue I was having.

Reply from Experts Online2025-08-27

Hello Pam, Thank you for your feedback! We're glad to hear that Boris was able to help you fix the issue you were having. If you ever have any questions or need assistance again, please don’t hesitate to reach out — we’re always happy to help! Best, Daniel, Experts Online Support [email protected] or +1 877 343 4540

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Corky · 3 reviews · Verified · Experienced 2025-08-25 ·

Daria R

Daria R. walked me through my issues. She had patience with me. I appreciated her help. My issues were resolved.

Reply from Experts Online2025-08-26

Hello Corky, Thank you so much for sharing your experience! We're thrilled to hear that Daria walked you through your issues with patience and that everything was resolved. Your appreciation means a lot to us. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out — we’re always happy to help! Best, Daniel, Experts Online Support [email protected] or +1 877 343 4540

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Suzanne · 1 review · Verified · Experienced 2025-08-26 ·

Will done

Great job. I will how you help me thanks

Reply from Experts Online2025-08-27

Hello Suzanne, Thank you for your feedback! We're delighted to hear that you had a great experience and that our team was able to help you. If you ever have any questions or need assistance again, please don’t hesitate to reach out — we’re always happy to help! Best, Daniel, Experts Online Support [email protected] or +1 877 343 4540

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Susan · 3 reviews · Verified · Experienced 2025-08-22 ·

Sofi was great!

Sofi was great. We went through all the steps until we found the right fix. She was very patient and I really appreciated her help

Reply from Experts Online2025-08-23

Hello Susan, Thank you so much for your feedback! We're thrilled to hear that Sofi was patient and guided you through all the steps until the right fix was found. Your appreciation truly means a lot to us. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out — we’re always happy to help! Best, John, Experts Online Support [email protected] or +1 877 343 4540

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Vanessa Decker · 6 reviews · Verified · Experienced 2025-08-20 ·

Extremely Costly and Misinformed

The rep was great! However, was mislead by the cost! I will cancel this service. They want to charge a monthly fee of $38.00. I received a message that it was a refundable $1.00 fee. False advertising and information! Although my issue was fixed with my printer I was extremely dissatisfied.

Reply from Experts Online2025-08-21

Hello Vanessa, Thank you for your feedback. We understand how unexpected charges can be frustrating. Please note that all subscription details, including trial periods and monthly fees, are clearly stated before confirming payment. We’d be glad to review your account and clarify any confusion. For billing inquiries, please contact us at [email protected] or +1 877 343 4540. Best, Daniel, Experts Online Billing Support [email protected] or +1 877 343 4540

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Michelle · 7 reviews · Verified · Experienced 2025-08-20 ·

Super helpful

Was very helpful and assisted me in pairing a new remote.

Reply from Experts Online2025-08-21

Hello Michelle, Thank you for your feedback. We’re glad to hear that our support was helpful and assisted you successfully in pairing your new remote. It’s wonderful to know our service made the process easy for you. We love helping our users — reach out anytime you need a hand! Best, Daniel, Experts Online Support [email protected] or +1 877 343 4540

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JANET ORLANDO · 2 reviews · Verified · Experienced 2025-08-21 ·

The person took a lot of time with me…

The person took a lot of time with me and was very patient. It took a lot of time but he got it figured out. Thanks very much.

Reply from Experts Online2025-08-22

Hello Janet, Thank you so much for your thoughtful feedback! We're delighted to hear that our expert was patient and thorough, taking the time needed to help you get everything figured out. Your appreciation truly means a lot to us. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out — we’re always happy to help! Best, John, Experts Online Support [email protected] or +1 877 343 4540