Experts Online (expertsonline.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 42 of them were added in the last 12 months. Last updated 2026-08-10.
Victor was so very patient with me and I really appreciated his help!
Reply from Experts Online2025-08-22
Hello Sandra,
Thank you so much for your kind feedback! We're delighted to hear that Victor’s patience and support made a difference for you. Your appreciation truly means a lot to us.
If you ever have any questions or need assistance in the future, please don’t hesitate to reach out — we’re always happy to help!
Best,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
She really worked with me to find a problem, in spite of some mistakes that I was making. She was most helpful and together we solved the problem. I’m very appreciative.
Reply from Experts Online2025-08-20
Hello, Janet!
Thank you for sharing your experience! We’re delighted to know the assistance you received was both supportive and effective, and that you were able to solve the problem together. Your appreciation means a lot to us.
Best regards,
Daniel, Experts Online Support
support @expertsonline.com or +1 877 343 4540
M
Mike · 5 reviews · Experienced 2025-08-06 ·
★★★★★
Very patient
Reply from Experts Online2025-08-06
Hello, Mike!
Thank you for your feedback! We’re glad to know our team approached your situation with patience. We believe taking the time to fully understand and address each concern is key to providing great support.
Best,
John, Experts Online Support
[email protected] or +1 877 343 4540
PATIENCE OF REPRESENTATIVE….very knowledgeable, excellent tone, EXCELLENT.. should give lessons
Reply from Experts Online2025-08-05
Hello, Sandra!
Thank you for your feedback. We're delighted to hear you appreciated the representative’s patience, knowledge, and excellent service. Your kind words mean a lot to us!
Best,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
R
Raymond Seng · 1 review · Verified · Experienced 2025-08-04 ·
★★★★★
The tech was very helpful and…his name was Dave
The tech was very helpful and understanding the whole situation thank you
Reply from Experts Online2025-08-04
Hello, Raymond!
Thank you for your feedback! We’re glad to hear the technician was helpful and took the time to understand your situation fully. Providing clear and considerate support is always our goal.
Best,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
Hello!
Thank you for your feedback! We’re glad to hear the assistance you received was both patient and effective, and that your problem was resolved successfully.
Best,
John, Experts Online Support
[email protected] or +1 877 343 4540
Elijah made it clear and easy. Now I know what to do in the future!
Reply from Experts Online2025-08-03
Hello, Patty!
Thank you for your feedback. We're glad to hear Elijah made everything clear and easy for you. It’s great to know you feel confident about handling it in the future!
Best,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
Hello!
We appreciate your kind words! It’s great to hear that your experience with our service was excellent. We’re always here if you need further assistance.
Best,
Julie, Experts Online Support
[email protected] or +1 877 343 4540
The computer tech was very instrumental in saving me a lot of money, now I don’t have to buy a new laptop thanks to this computer genius !!
His knowledge is by far superior to all else whom have tried to help me!
The tech was very patient with me knowing I am not tech savvy, he was calm cool and collected! He knows his stuff!!
Would highly recommend his services to anyone!!!
Reply from Experts Online2025-08-03
Hello, Mitch!
We’re thrilled to hear your laptop was saved and that the experience was such a positive one. It’s always our goal to offer calm, knowledgeable guidance, even when things get tricky. Thank you for the recommendation!
Best,
John, Experts Online Support
[email protected] or +1 877 343 4540
D
Dora · 1 review · Verified · Experienced 2025-08-03 ·
★★★★★
She was prompt and knowledgeable
She was prompt and knowledgeable. Accurate and precise. Thank you.
Reply from Experts Online2025-08-04
Hello, Dora!
Thank you for your feedback. We're glad to hear you appreciated the prompt, knowledgeable, and precise support you received. Your kind words mean a lot!
Best,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
Hello, Rebecca!
Thank you for your feedback. We're delighted to hear that you had such a positive experience and appreciated the patience shown during your support.
Best,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
M
Mary · 1 review · Verified · Experienced 2025-07-28 ·
★★★★★
Your experts are really experts
Your experts are really experts! David F. was my expert. He was awesome -- so patient with me as I really had my Kindle in a mess. Plus I'm not too tech savvy and he had to help me thru a lot of different things. He is my HERO! ✨️
Reply from Experts Online2025-07-29
Hello, Mary!
Thank you for your wonderful feedback. We're delighted to hear that our expert provided patient and thorough support to help get your Kindle sorted out. It’s always our goal to make tech simple and stress-free, no matter the situation!
Best,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
Boris P. was unbelievably patient with a GIANT mass of confusion my daughter caused on her phone. He hung in there with me until we discovered that she had made a typo in her login email address! He's the BEST!
Reply from Experts Online2025-07-28
Hello, Gladys!
Thank you for sharing this! We're so glad everything was sorted out and that the support you received was helpful throughout. It's always rewarding to hear when our team can make a difference.
Best,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
B
Bruce · 1 review · Verified · Experienced 2025-07-26 ·
★★★★★
Boris is the man
Patience and understanding of Boris, and his technical knowledge. I had an expert level of how to resolve the issue, and very professional attitude in his customer service. Completely satisfied with his work. This is the kind of guy you want to address these issues. Bravo!
Reply from Experts Online2025-07-27
Hello, Bruce!
Thank you for your generous feedback. We're thrilled to hear that the expert’s technical skill, professionalism, and patience made a strong impression. It’s exactly the level of service we aim to deliver every time.
Best,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
Alex was patient and kind to this 73 woman which definitely needed his helpful touch.
Reply from Experts Online2025-07-27
Hello, Peggy!
Thank you for your kind words. We're so glad to hear that Alex’s patience and support made a positive difference for you. Helping every customer feel comfortable and supported is exactly what we strive for.
Best,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
Hello, Mary!
Thank you for your feedback. We're glad to hear everything was resolved and that you had a great experience with our team. We’re always here if you need anything else!
Best,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
Susan was methodical and through. I felt like I was in good hands. The problem remains but may be alleviated when I receive an extended network module from Verizon tomorrow.
Reply from Experts Online2025-07-23
Hello Jaime,
Thank you for your thoughtful feedback! We're glad to hear that Susan's methodical and thorough support made you feel well taken care of. We hope the extended network module from Verizon helps fully resolve the issue. If you need any further assistance, don’t hesitate to reach out—we’re here for you.
Best,
John, Experts Online Support
[email protected] or +1 877 343 4540
S
Sig · 7 reviews · Experienced 2025-07-21 ·
★★★★★
She tried her best
She tried her best. Was very patient with me as I’m a senior and not very computer or tech savvy.
Reply from Experts Online2025-07-22
Hello, Sig!
Thank you for your feedback. We're glad to hear that the expert was patient and supportive. It’s important to us that everyone feels comfortable and guided—no matter their level of tech experience.
Best,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
Eugene was AWESOME! I've asked him questions about a few different apps and products and he knows EVERYTHING about them! Since I was entirely clueless, he relieved all my anxiety and issues! 5-star service!
Reply from Experts Online2025-07-20
Hello Barbara,
Thank you for the wonderful feedback! We’re thrilled to hear that the support you received helped ease your concerns and made everything easier to understand. It’s great to know that you felt confident and supported throughout. We're always here whenever you need help again.
Best,
John, Experts Online Support
[email protected] or +1 877 343 4540
W
Willie Little · 1 review · Experienced 2025-07-18 ·
★★★★★
Experts Online
Patience and professionalism and gave alternative number to get a live agent instead of an inefficient AI bot...
Reply from Experts Online2025-07-19
Hello, Willie!
Thank you for your feedback. We're glad you appreciated the patience and professionalism of our team, and that you were able to get connected to a live agent with the alternate contact. We're always here to help!
Best,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
