Experts Online (expertsonline.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 42 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
B
Bob Reagan · 2 reviews · Experienced 2026-04-29 ·
★★★★★
I greatly appreciate the help I…Great help!
I greatly appreciate the help I received.
Reply from Experts Online2026-04-29
Hello, Bob Reagan!
We're delighted to hear that you had such a positive experience with us! Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future.
Best,
Experts Online Support
[email protected] or 1 877 343 4540
t
terry bunch · 2 reviews · Experienced 2026-03-31 ·
★★★★★
Olivia p is the best
Reply from Experts Online2026-04-03
Hello, Terry!
We’re glad to hear you had such a positive experience with our support. Providing helpful and attentive assistance is always our goal.
Thank you for your feedback!
Best regards,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
M
Mr Bell · 1 review · Experienced 2026-03-07 ·
★★★★★
Wish I could give them less than 1 star…
Wish I could give them less than 1 star , recently I found that global expert llc scammed me for $200 for false repair and maintenance. they are scamming people all the way
Reply from Experts Online2026-03-25
Hi Mr Bell
Just reaching out with a quick follow-up — have you had a chance to review our offer?
We’d really appreciate any thoughts or questions you might have. Your feedback helps us make sure everything’s aligned with your needs.
Feel free to reply whenever it’s convenient for you.
Best regards,
Experts Online Customer Support
D
Danny Tew · 2 reviews · Experienced 2026-03-16 ·
★★★★★
Xfinity Tech Support service
Knowledge, courtesy and knowledge.
Reply from Experts Online2026-03-23
Hello, Danny!
Thank you for your feedback. We’re glad to hear that you found our support knowledgeable and courteous. Providing clear and professional assistance is very important to us.
We appreciate you sharing your experience.
Best regards,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
N
NALF NQUI · 1 review · Experienced 2026-03-10 ·
★★★★★
very patient and clear instructions
very patience.
Reply from Experts Online2026-03-10
Hello!
Thank you for your feedback. We’re glad the guidance was patient and the instructions were clear. Providing helpful and easy to follow support is always our goal.
Best regards,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
p
paul · 1 review · Experienced 2026-03-06 ·
★★★★★
fast and efficient
Reply from Experts Online2026-03-07
Hello Paul,
Thank you for your feedback! We are glad to hear that you found the experience fast and efficient. Providing quick and reliable assistance is very important to us. We truly appreciate your kind words and your trust in our service.
Best regards,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
Mark was very helpful and went out of his way to help me
Reply from Experts Online2026-03-04
Hello Annette,
Thank you for your wonderful feedback! We are so pleased to hear that Mark was very helpful and went out of his way to assist you.
We truly appreciate you taking the time to acknowledge his support. If you have any more questions in the future, we are always here to help.
Best,
John, Experts Online Support
[email protected] or +1 877 343 4540
H
Happy Lady · 1 review · Experienced 2026-03-03 ·
★★★★★
Alex was phenomenal
Alex was phenomenal! Took us all day literally to fix my issue, saved me from having to purchase a new computer!
Reply from Experts Online2026-03-04
Hello Happy Lady,
Thank you for your incredible feedback! We are truly honored to hear that Alex was phenomenal and dedicated an entire day to resolving your issue, ultimately saving you from having to purchase a new computer.
We deeply appreciate you taking the time to share this exceptional story. If you ever need assistance again, we'll be here with the same dedication.
Best,
John, Experts Online Support
[email protected] or +1 877 343 4540
R
Richard Montgomery · 1 review · Experienced 2026-03-03 ·
★★★★★
Kevin was very customer centric & knew his stuff.
Kevin was very customer centric. Helped solve my surround speaker set up issue. He knew his stuff!
Reply from Experts Online2026-03-03
Hello, Richard!
We appreciate you sharing your experience. It’s great to know the assistance was both attentive and technically sound. We’re here whenever you need further help.
Best regards,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
Robert T was truly an expert--he helped me with what for me was a very complicated process to get our email service back on the iphone to access it. He was very clear, super patient, and incredibly helpful and always had an answer--a 'next step' to keep me doing it correctly! We have lots of appreciation for him!
Reply from Experts Online2026-02-15
Hello Lynn,
Thank you for your feedback! We are delighted to hear that the assistance was clear, patient, and helpful throughout the process. It is wonderful to know the guidance made a complicated situation easier to manage.
Best regards,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
j
jbeanenc · 2 reviews · Experienced 2026-02-12 ·
★★★★★
Anthony is very thorough
Anthony is very thorough on walking me thru potential resolutions of my problem. While it is not completely resolved it is getting much better.
There seems to be some hidden issue that he not yet uncovered, but he will find it.
Reply from Experts Online2026-02-14
Hello,
Thank you for your feedback! We’re glad to hear you felt supported and that progress is being made. Providing thorough and attentive assistance is very important to us, and we truly appreciate you taking the time to share your experience.
Best regards,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
My microphone had loud background noise during streams. The expert helped adjust noise filters and sensitivity. The sound became clean and pleasant.
Reply from Experts Online2026-02-04
Hello, Elliot!
Thank you for sharing your experience. We are glad to hear that the guidance helped improve the audio quality and made the sound clear and pleasant. Our team focuses on practical adjustments that deliver noticeable results.
Best regards,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
YouTube on my smart TV stopped loading. The expert showed how to clear the app cache and restart the system. After that, YouTube launched instantly and worked smoothly.
Reply from Experts Online2026-01-29
Hello Lauren,
Thank you for sharing your positive experience! We are so glad our expert could guide you through clearing the app cache and restarting the system, restoring instant and smooth YouTube performance on your smart TV.
We truly appreciate you taking the time to acknowledge their support. If you have any more questions in the future, we are always here to help.
Best,
Daniel, Experts Online Support
[email protected] or +44 808 175 2208
I received a precise diagnosis of my refrigerator issue, and I didn’t need to call a technician. The expert explained what to check, how to test each component, and what the symptoms meant, so I fixed everything myself and saved a significant amount of money.
Reply from Experts Online2026-01-24
Hello Michelle,
Thank you for your feedback! We’re glad the diagnosis was clear and detailed enough to help you fix the issue yourself. Providing practical explanations that save time and money, while building confidence, is exactly what we aim for.
Best,
John, Experts Online Support
[email protected] or +1 877 343 4540
My experience with the service was excellent, the subscription is beneficial, access to specialists is fast, and everything is intuitive. I truly noticed the difference compared to other platforms because here the responses are quick, detailed, accurate, and genuinely helpful.
Reply from Experts Online2026-01-22
Hello Mikayla,
Thank you for such a detailed and enthusiastic review! We are truly honored to hear that your experience was excellent, with fast access to specialists, intuitive use, and quick, detailed, accurate, and genuinely helpful support that stood out from other platforms.
We deeply appreciate your trust and are committed to maintaining this high standard. If you ever need assistance again, we’ll be here with the same excellence.
Best,
John, Experts Online Support
[email protected] or +1 877 343 4540
J
Jake Lynch · 2 reviews · Experienced 2026-01-16 ·
★★★★★
Unlimited questions
The subscription allows you to ask an unlimited number of questions, and I contacted them dozens of times in a month. I love that I don’t need to pay separately for every consultation and can get support whenever I need it.
Reply from Experts Online2026-01-20
Hello Jake,
Thank you for your feedback! We’re glad the flexibility and ease of reaching out whenever needed made a real difference for you. Providing consistent support without added hassle is exactly what we aim for, and it’s great to hear it worked well for you.
Best,
Daniel, Experts Online Support
[email protected] or +44 808 175 2208
N
Nick Rose · 4 reviews · Verified · Experienced 2025-11-28 ·
★★★★★
Game controller paired again
My console stopped detecting the controller. The expert suggested updating the firmware and re-pairing the devices. The controller connected instantly and works without interruptions.
Reply from Experts Online2025-11-28
Hello Nick,
Thank you for sharing your positive experience! We are thrilled to hear that our expert's guidance helped you quickly resolve the controller connection issue by updating the firmware and re-pairing the devices.
We truly appreciate you taking the time to acknowledge their support. If you have any more questions in the future, we are always here to help.
Best,
John, Experts Online Support
[email protected] or +1 877 343 4540
M
Marcia Hus · 1 review · Experienced 2025-11-28 ·
★★★★★
It was great because my issue was…Rescheduling a Walmart.com delivery.
It was great because my issue was understood and I was able to make the rescheduling time that I wanted.
Reply from Experts Online2025-11-28
Hello Marcia,
Thank you for your positive feedback! We are delighted to hear that we understood your issue clearly and could help you reschedule at a time that worked perfectly for you.
We truly appreciate you taking the time to share your experience. If you have any questions in the future, please feel free to contact us.
Best,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540
The expert explained recovery steps clearly and I got back in fast.
Reply from Experts Online2025-11-12
Hello, Rachel!
We’re pleased that you had a clear and helpful experience with our expert. It’s always rewarding to know that our support helps users resolve issues without delay.
Best regards,
Julie, Experts Online Support
[email protected] or +1 877 343 4540
After a reset it started mapping again. Works perfectly now
Reply from Experts Online2025-11-10
Hello, Aubert!
Thank you for your feedback! We’re pleased that the reset solved the issue, and your robot vacuum is functioning smoothly again.
Best regards,
Daniel, Experts Online Support
[email protected] or +1 877 343 4540