Explore Credit (explorecredit.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
C
Christine · 2 reviews · Experienced 2026-02-22 ·
★★★★★
Mr Steve
Mr. Steve was amazing! He was even able to lower my interest rate by lowering my payments. He was super helpful and sweet as could be. He was respectful and quite resourceful. I am a customer service rep myself and he more than exceeded my expectations. He is a true asset to your company! Thanks again Mr. Steve for helping this old lady out!
Reply from Explore Credit2026-02-23
Thank you for your 5-star rating and for sharing such a thoughtful review! We’re delighted to hear that Mr. Steve provided amazing service and was able to assist you with adjusting your payment structure. His helpfulness, respect, and resourcefulness truly reflect the level of care we strive to provide.
It means even more coming from a fellow customer service professional that he exceeded your expectations, we’ll be sure to share your kind words with him and our leadership team. Thank you again for your trust, and we’re always here whenever you need support!
K
K · 1 review · Experienced 2026-01-30 ·
★★★★★
There When I Needed Help
Explore credit has helped me twice now when I was in a financial bind and no one else would help me. Yes, the money is incredibly expensive, but when you need to pay rent you do what you must. My advice would be to pay the loan ASAP as there are no early payoff penalties. This way you aren’t stuck paying thousands of dollars back by only paying the minimum ( which mostly covers interest) on a weekly, biweekly or monthly basis based on when you get paid.
Reply from Explore Credit2026-02-02
Thank you for your 5-star rating and for sharing your honest experience. We’re glad we could be there for you during a difficult time when you needed help most. We appreciate your transparency about the cost and your helpful advice regarding early payoff, understanding the terms and paying off early when possible can make a meaningful difference. Your feedback is truly valuable, and we’re grateful for your trust in Explore Credit. We’re always here to support you whenever you need assistance.
B
Britt · 1 review · Experienced 2025-12-17 ·
★★★★★
I have terrible credit and got approved…
I have terrible credit and got approved for a loan which was great for me. It's a higher cost loan type but the terms are shown up front so you know what you're paying and with terrible credit it's still nice to have an option when needed. Plus they were open and nice about repayment options when I fell behind. Luke helped me with this and I had a positive experience. I like the chat feature too.
Reply from Explore Credit2025-12-17
Thank you for your 5-star rating and for sharing such a detailed and honest review. We’re glad to hear that the transparency of our loan terms helped you make an informed decision, and we’re happy we could provide an option when you needed it most. We also appreciate your feedback regarding our repayment support, our goal is always to work with customers respectfully and clearly. It’s great to know that Luke provided a positive and helpful experience, and we’ll be sure to share your kind words with him. We’re also glad you found the chat feature convenient. Thank you for choosing us, we’re always here to support you whenever you need assistance.
