Explore Credit (explorecredit.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Joel was awesome provided great information about the company services and made sure everything was a priority
Thank you for your 5-star rating! We’re glad to hear that Joel provided great information about our services and ensured everything was handled as a priority. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Joel was awesome went above and beyond to help me with the process and understanding thanks you 5 starts
Thank you for your 5-star rating! We’re delighted to hear that Joel went above and beyond to help you understand the process and provide the support you needed. We truly appreciate your kind words and will be sure to share your feedback with him. Thank you for choosing us, we’re always here to help!
Thank you for your 5-star rating! We’re glad to hear that you had a good service experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Very helpful and understand my situation. The representative went above and beyond to meet my needs I am so much appreciated.
Thank you for your 5-star rating! We’re glad to hear that our representative was very helpful, understood your situation, and went above and beyond to meet your needs. We truly appreciate your kind words and are happy we could support you. Thank you for choosing us, we’re always here to help!
Vince Brown has helped me extremely well today. He was very nice and professional and patient.
Thank you for your 5-star rating! We’re glad to hear that Vince Brown provided such helpful support and demonstrated professionalism, patience, and kindness throughout your experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Vince Brown helped Me out so much Excellent customer service
Thank you for your 5-star rating! We’re glad to hear that Vince Brown was able to help you so much and provide excellent customer service. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Vince Brown was very help ful and understanding of my situation. Helped me with an option with my. Appreciate very much your help.
Thank you for your 4-star rating! We’re glad to hear that Vince Brown was helpful and understanding of your situation and was able to provide you with a suitable option. We truly appreciate your feedback and look forward to providing you with a 5-star experience next time.
AJ was great throughout the entire process to finalizing my loan application and getting everything completed. I was truly impressed with his help
Thank you for your 5-star rating! We’re delighted to hear that AJ provided great support throughout the entire process and helped you successfully complete your loan application. It’s wonderful to know you were truly impressed with his assistance. We truly appreciate your feedback and thank you for choosing us!
Joel .. he’s my customer services.. he’s the best solvent my problem and make it clear on my question. Thank you
Thank you for your 5-star rating! We’re delighted to hear that Joel provided excellent support, resolved your concerns, and made everything clear for you. We truly appreciate your kind words and will be sure to share your feedback with him. Thank you for choosing us, we’re always here to help!
Joel assured me he would expedite my request to get an answer today. I really appreciated him for everything he did.
Thank you for your 5-star rating! We’re glad to hear that Joel provided reassurance and took steps to expedite your request. Your appreciation means a lot, and we’re happy he was able to support you effectively. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Joel was helpful and got my payment lowered. I appreciate your help and great customer service
Thank you for your 4-star rating! We’re glad to hear that Joel was helpful in getting your payment lowered and that you experienced great customer service. We truly appreciate your feedback and look forward to providing you with a 5-star experience next time.
Joel did a great job making sure my submitted documents were received by Explore Credit.
Thank you for your 4-star rating! We’re glad to hear that Joel did a great job ensuring your documents were received and handled properly. We truly appreciate your feedback and look forward to providing you with a 5-star experience next time.
Vince was very courteous and helpful. He resolved the reason for my call which I truly appreciated.
Thank you for your 5-star rating! We’re glad to hear that Vince was courteous, helpful, and able to resolve your concern effectively. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Gilbert was really helpful with my application. Thank you, Gilbert for your amazing job.
Thank you for your 5-star rating! We’re glad to hear that Gilbert was really helpful with your application. We truly appreciate your kind words and will be sure to share your feedback with him. Thank you for choosing us, we’re always here to help whenever you need support.
Sarah is amazing!!! She is so kind and patient. She was very good at explaining all the steps and questions I had!
Thank you for your 5-star rating! We’re delighted to hear that Sarah was so kind and patient, and that she explained everything clearly while addressing all your questions. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Thank you for your 5-star rating! We’re glad to hear that Sarah was very kind and helpful during your experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
I have used this service before but I was hesitant this time to avoid paying too much. Stella was amazing to provide clarification to the document, provide an example and ensure I was assist. Fantastic job!
Thank you for your 5-star rating and for sharing your experience! We’re glad to hear that Stella was able to provide clear explanations, examples, and support to help you feel more confident in your decision. It’s great to know she addressed your concerns and ensured you were well assisted throughout the process. We truly appreciate your kind words and thank you for choosing us!
Stella answered my questions in an expeditious manner, and provided excellent service.
Thank you for your 5-star rating! We’re glad to hear that Stella answered your questions promptly and provided excellent service. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
The person I spoke to was great - Stella! She provided me with great information and she will finish completing my agreement. Cordially, Carl Carr
Thank you for your 5-star rating! We’re glad to hear that Stella provided great information and made your experience a positive one. We truly appreciate your feedback and are happy to know she is assisting you through the completion of your agreement. Thank you for choosing us, we’re always here to help!
Thank you for your 5-star rating! We’re glad to hear that Gilbert made the process easy for you. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
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