Explore Credit (explorecredit.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Thank you for your 5-star rating! We’re glad to hear that Daniel was very helpful during your experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Daniel was quick and helpful with helping me with the loan application.
Thank you for your 5-star rating! We’re glad to hear that Daniel was quick and helpful in assisting you with your loan application. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Thank you for your 5-star rating! We’re glad to hear that Gilbert was helpful during your experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
I paid the loan back and they still was taking payments from me now I trying to get my refund and they give you the run around still waiting to hear back from Rosa been dealing with this for 6 months now
Thank you for sharing your feedback. We take concerns regarding account activity and payment processing seriously and appreciate the opportunity to review this matter. We understand your concerns regarding your loan payments and refund request. Because we cannot discuss account-specific information publicly, we encourage you to contact our Customer Service team directly so we can thoroughly investigate your account and provide an update on the status of your request. Please contact us at [email protected] or call (844) 355-5626. We are committed to reviewing your concerns and working toward a resolution as quickly as possible. Thank you for bringing this matter to our attention.
Jen helped me a lot and was understanding of my situation
Thank you for your 5-star rating! We’re delighted to hear that Jen was understanding of your situation and provided the support you needed. We truly appreciate your kind words and will be sure to share your feedback with her. Thank you for choosing us, we’re always here whenever you need assistance.
Thank you for your 4-star rating! We’re glad to hear that Daniel was a good help during your experience. We truly appreciate your feedback and look forward to providing you with a 5-star experience next time.
Sam was a great guy. Made it a smooth and easy process. I recommend getting Sam
Thank you for your 5-star rating! We’re delighted to hear that Sam made the process smooth and easy for you. We truly appreciate your kind words and recommendation, and we’ll be sure to share your feedback with him. Thank you for choosing us, we’re always here whenever you need assistance.
Joel was very nice and helped me through this process. He also had great customer service.
Thank you for your 5-star rating! We’re delighted to hear that Joel was very nice, guided you through the process, and provided great customer service. We truly appreciate your feedback and will be sure to share your kind words with him. Thank you for choosing us, we’re always here whenever you need assistance.
Stella was very helpful and helped me submit my application thank you stella
Thank you for your 5-star rating! We’re glad to hear that Stella was very helpful and assisted you with submitting your application. We truly appreciate your kind words and will be sure to share your feedback with her. Thank you for choosing us, and we’re always here to help whenever you need support.
Stella did great customer service thank you so much very calm and listen my issues and resolve very fast. Thank you again Shyam T
Thank you for your 5-star rating! We’re delighted to hear that Stella provided great customer service and took the time to calmly listen to your concerns and resolve them quickly. We truly appreciate your kind words and feedback. Thank you again for choosing us, we’re always here to help whenever you need assistance.
Stella was great on today’s call and very helpful
Thank you for your 5-star rating! We’re glad to hear that Stella was great on today’s call and provided helpful support. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Gary From Explore Credit has been a great help and very understanding with my current employment situation. They will work with you.
Thank you for your 5-star rating! We’re delighted to hear that Gary was a great help and showed understanding regarding your current employment situation. It’s wonderful to know that he was able to work with you and provide the support you needed. We truly appreciate your feedback and thank you for choosing us, we’re always here to help whenever you need assistance.
He answered all my questions right away. Had no problem enjoyed talking to him . Amazing guy need to give him a 50% increase in pay. I hope you can do that. I'm pretty sure he would appreciate it too.
Thank you for your 5-star rating! We’re delighted to hear that your questions were answered right away and that you had such an enjoyable experience. It’s wonderful to know that our representative was helpful, knowledgeable, and made a positive impression. We truly appreciate your kind words and feedback, and we’ll be sure to share your recognition with our team. Thank you for choosing us!
Joel was willing to go above and beyond. He is absolutely essential to getting the issues I need done.
Thank you for your 5-star rating! We’re delighted to hear that Joel went above and beyond to assist you and help resolve the issues you needed addressed. Your kind words mean a great deal to us, and we’re grateful for the recognition of his dedication and support. Thank you for choosing us, we’re always here whenever you need assistance.
Seems like a scam, couldn't verify bank thru online said info was faded, then sent over last 3 months I'd etc, said I was declined due to online verification but online verification was not available today, now im locked out of website signed all my info over, sounds like a scam.
Thank you for sharing your feedback. We take customer concerns seriously and understand your frustration regarding the verification process and account access issues you described. We would like the opportunity to investigate this matter further and review the circumstances surrounding your application and verification experience. Because we cannot discuss account-specific details publicly, we encourage you to contact our Customer Service team directly. Please reach out to us at [email protected] or call (844) 355-5626 so that we can review your account, investigate your concerns, and provide any assistance available. We appreciate your feedback and look forward to the opportunity to assist you.
Absolute morons. They refuse to withdraw from the correct account no matter how many times they're told to. They claim there's a "bad connection" when you call but none of these retards can speak English.
Thank you for sharing your feedback. We take customer concerns seriously and strive to provide professional and responsive service to all customers. Unfortunately, we are unable to identify the individual associated with this complaint based on the information provided. As a result, we cannot review the account or investigate the concerns regarding payment processing or prior communications. We encourage you to contact our Customer Service team directly at [email protected] or (844) 355-5626 and provide additional account information so that we can thoroughly review the matter and address any concerns. We remain committed to assisting our customers and look forward to the opportunity to review and resolve this matter once we are able to identify the account in question.
Luke was a great and friendly person on the phone. He helped me right away and didn't have me waiting for ever. I am so grateful for his help.
Thank you for your 5-star rating! We’re delighted to hear that Luke was friendly, helpful, and able to assist you right away without keeping you waiting. We truly appreciate your kind words and are grateful for the opportunity to support you. Thank you for choosing us, we’re always here whenever you need assistance.
AJ was awesome! That’s how to sum it up. I appreciate your help today AJ.
Thank you for your 5-star rating! We’re delighted to hear that AJ was awesome and provided the help you needed. We truly appreciate your kind words and will be sure to share your feedback with him. Thank you for choosing us, we’re always here to assist you whenever you need support.
Isaac was amazing assisting with my request!
Thank you for your 5-star rating! We’re delighted to hear that Isaac was amazing while assisting with your request. We truly appreciate your feedback and will be sure to share your kind words with him. Thank you for choosing us, we’re always here to help whenever you need support.
When I had some issues with payments everyone I worked with was very understanding and truly helpful.
Thank you for your 5-star rating! We’re delighted to hear that you received excellent customer service and that our team was understanding and helpful while assisting you with your payment concerns. We truly appreciate your feedback and are always here to support you whenever you need assistance.
103 reviews matching