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Money & Insurance

Explore Credit

103 reviews

4.6103 reviews
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About Explore Credit

Data updated
Website
explorecredit.com
Category
Money & Insurance
Location
United States · Atlanta
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
100% (8/8)
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Is Explore Credit legit?

Explore Credit (explorecredit.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Terrish Spencer · 1 review · Experienced 2026-07-21 ·

I work with Daniel and he was so…

I work with Daniel and he was so helpful, he answered every question and made sure I understood. The loan application from start to finish was very easy and I was notified right away if I was approved.

Reply from Explore Credit2026-07-24

Thank you for your 5-star rating! We’re delighted to hear that Daniel provided such helpful and attentive service, answering all of your questions and ensuring you felt confident throughout the process. It’s wonderful to know that your loan application was easy from start to finish and that you received a prompt approval decision. We truly appreciate your kind feedback and will be sure to share your compliments with Daniel. Thank you for choosing us, we look forward to assisting you again whenever you need support.

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Kimberly · 1 review · Experienced 2026-07-21 ·

The customer service is got from sam…

The customer service is got from sam was over the top he had so much patience in helping understand the process I can't say it enough my experience way I was nervous

Reply from Explore Credit2026-07-21

Thank you for your 5-star rating! We’re thrilled to hear that Sam provided exceptional customer service and took the time to patiently guide you through the process. We understand that applying can sometimes feel overwhelming, and we’re so glad Sam helped put you at ease and made your experience a positive one. Your kind words mean a great deal to us, and we’ll be sure to share your compliments with him. Thank you for choosing us, we look forward to assisting you again whenever you need support.

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samaya allen · 1 review · Experienced 2026-07-20 ·

Process was quick

Process was quick , fast and the representative Simon was very helpful and patient during the process. He displayed great customer service

Reply from Explore Credit2026-07-20

Thank you for your 5-star rating! We’re delighted to hear that your experience was quick and efficient, and that Simon provided such helpful and patient assistance throughout the process. It’s wonderful to know his professionalism and outstanding customer service made a positive impression. We truly appreciate your kind feedback and will be sure to share your compliments with Simon. Thank you for choosing us, we look forward to assisting you again whenever you need support.

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Crystal · 1 review · Experienced 2026-07-20 ·

Daniel was very knowledgeable and a…

Daniel was very knowledgeable and a great person to work with.

Reply from Explore Credit2026-07-21

Thank you for your 5-star rating! We’re delighted to hear that Daniel was knowledgeable and a pleasure to work with. Your kind words mean a great deal to us, and we’ll be sure to share your compliments with him. Thank you for choosing us, we truly appreciate your feedback and look forward to assisting you again whenever you need support.

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Lisa Pruitt · 3 reviews · Experienced 2026-07-17 ·

Easy loan application

Applying for a loan was very easy on this website and the agents Melanie and Sarah who helped me was fantastic! They are patient and polite and answered all my questions.

Reply from Explore Credit2026-07-20

Thank you for your 5-star rating! We’re delighted to hear that your loan application process was easy and that Melanie and Sarah provided such fantastic service. It’s wonderful to know they were patient, polite, and took the time to answer all of your questions. We truly appreciate your kind feedback and will be sure to share your compliments with them. Thank you for choosing us, we look forward to assisting you again whenever you need support.

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Michael · 1 review · Experienced 2026-07-18 ·

Got right to the point and it really…

Got right to the point and it really helped me out

Reply from Explore Credit2026-07-20

Thank you for your 5-star rating! We're delighted to hear that your experience was straightforward and helpful. Providing clear, efficient service is what we strive for, and we're glad we could assist you. Thank you for choosing us, we truly appreciate your feedback and look forward to helping you again whenever you need support.

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MKD · 2 reviews · Experienced 2026-07-17 ·

Excellent experience

Excellent experience. I had one little hiccup (user error) that Damian remedied for me very quickly. He was kind, knowledgeable, and worked diligently to help make the process more streamlined. Very appreciative!

Reply from Explore Credit2026-07-17

Thank you for your 5-star rating! We’re delighted to hear that you had an excellent experience and that Damian was able to quickly resolve the issue and make the process as smooth as possible. It’s wonderful to know he was kind, knowledgeable, and diligent in assisting you. We truly appreciate your kind words and thank you for choosing us, we’re always here whenever you need support.

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Trish Stacy · 1 review · Experienced 2026-07-17 ·

Sam was very helpful in trying to get…

Sam was very helpful in trying to get us expedited and funded as quickly as possible. They have really helped us and are very nice and easy to work with!!

Reply from Explore Credit2026-07-17

Thank you for your 4-star rating! We’re so pleased to hear that Sam was helpful in working to expedite your application and funding process. It’s wonderful to know that you found our team friendly, supportive, and easy to work with. We truly appreciate your kind feedback and thank you for choosing us. We look forward to assisting you again whenever you need support.

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Laura Best · 1 review · Experienced 2026-07-13 ·

Thank you Jacob for your time and…

Thank you Jacob for your time and patience when updating my information.

Reply from Explore Credit2026-07-14

Thank you for your 5-star rating! We’re delighted to hear that Jacob was patient and helpful while updating your information. We truly appreciate your kind words and will be sure to share your feedback with him. Thank you for choosing us, we’re always here whenever you need assistance.

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Judy Johnson · 3 reviews · Experienced 2026-07-10 ·

STELLA was extremely helpful and…

STELLA was extremely helpful and patient with me, thank you so much for your kindness. Thank you Judy Johnson

Reply from Explore Credit2026-07-10

Thank you for your 5-star rating, Judy! We’re delighted to hear that Stella was extremely helpful and patient throughout your experience. Your kind words mean a great deal to us, and we’ll be sure to share your appreciation with her. Thank you for choosing us, and we’re always here whenever you need assistance.

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RWT · 5 reviews · Experienced 2026-07-10 ·

Stella is Proficient/Professional.

Reply from Explore Credit2026-07-10

Thank you for your 5-star rating! We’re delighted to hear that Stella provided proficient and professional service. We truly appreciate your feedback and will be sure to share your kind words with her. Thank you for choosing us, we look forward to assisting you again whenever you need support.

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customer · 9 reviews · Experienced 2026-07-02 ·

I never ever deal with these people…

I never ever deal with these people again. Bored $800 paid back $700 right away they made bank negative trying three time to get more money. I had 3 charges of $30 each from them doing this. I never do again if it last thing on earth. I would advise anyone too , too stay away seriously 😠

Reply from Explore Credit2026-07-10

Thank you for sharing your feedback. We take customer concerns regarding payment processing and account activity seriously and appreciate the opportunity to review this matter. We understand your concerns regarding the payments and charges you described. Because we cannot discuss account-specific information publicly, we encourage you to contact our Customer Service team directly so we can investigate your account, review the payment history, and address any questions regarding the transactions. Please contact us at [email protected] or call (844) 355-5626. We are committed to reviewing your concerns and working toward a resolution. Thank you for bringing this matter to our attention.

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Latosha Tyler · 2 reviews · Experienced 2026-07-08 ·

Sam did a great job helping me and he…

Sam did a great job helping me and he was knowledgeable about my issue. Great customer service

Reply from Explore Credit2026-07-08

Thank you for your 5-star rating! We’re delighted to hear that Sam did a great job assisting you and was knowledgeable about your issue. It’s wonderful to know you received great customer service. We truly appreciate your feedback and look forward to assisting you again whenever you need support.

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Crystal Hushour · 2 reviews · Experienced 2026-07-07 ·

Clearly spoken stelle

Reply from Explore Credit2026-07-08

Thank you for your 5-star rating! We’re glad to hear that Stella communicated clearly and provided a positive experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.

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KeC · 2 reviews · Experienced 2026-07-06 ·

This company seems shady because I was…

This company seems shady because I was denied the loan and when I went back to try to log in my page again it said my account was disabled. I never heard of nothing like that. I know sometimes you can be pre approved and get denied once all the information comes into place but the disabled of my page is what got me saying hmmm some not right!

Reply from Explore Credit2026-07-07

Thank you for sharing your feedback. We understand your concerns and appreciate the opportunity to address them. Loan applications are subject to a verification and review process, and a pre-approval does not guarantee final approval. We understand your concern regarding your account access, and we would like the opportunity to investigate the matter further. Because we cannot discuss account-specific information publicly, we encourage you to contact our Customer Service team at [email protected] or call (844) 355-5626. Our team will be happy to review your account, investigate your concerns, and provide any clarification regarding your application and account status. Thank you for bringing this to our attention. We look forward to assisting you.

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Shirley Atkins · 6 reviews · Experienced 2026-07-06 ·

Sam was very wonderful

Sam was very wonderful , need more Representatives like him got my issue resolved in no time and am very happy with the out come . Thank you very much Sam and Explore Credit

Reply from Explore Credit2026-07-07

Thank you for your 5-star rating! We’re delighted to hear that Sam provided such wonderful service and resolved your issue quickly. It’s great to know you’re happy with the outcome, and your kind words about Sam truly mean a lot to us. We’ll be sure to share your feedback with him. Thank you for choosing Explore Credit, we’re always here whenever you need assistance!

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Mary · 1 review · Experienced 2026-07-06 ·

Stella was very kind

Stella was very kind! Quick process.

Reply from Explore Credit2026-07-06

Thank you for your 5-star rating! We’re delighted to hear that Stella was very kind and made the process quick and easy for you. We truly appreciate your feedback and look forward to assisting you again whenever you need support.

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Jose · 1 review · Experienced 2026-07-03 ·

Paid off my loan still getting denied…

Paid off my loan still getting denied not responding to my emails

Reply from Explore Credit2026-07-06

Thank you for sharing your feedback. We appreciate the opportunity to review your concerns. One of our Customer Support Representatives will contact you shortly to discuss your experience and assist with resolving the matter. If you would like immediate assistance, please contact us at [email protected] or call (844) 355-5626. Thank you for bringing this matter to our attention. We look forward to assisting you.

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Amy Davis · 1 review · Experienced 2026-07-01 ·

Gilbert made the procedures easy and…

Gilbert made the procedures easy and understandable. Very helpful.

Reply from Explore Credit2026-07-01

Thank you for your 5-star rating! We’re delighted to hear that Gilbert made the process easy to understand and was very helpful throughout your experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.

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Me · 1 review · Experienced 2026-07-01 ·

The representative was great

Reply from Explore Credit2026-07-01

Thank you for your 5-star rating! We’re delighted to hear that you had a great experience with our representative. We truly appreciate your feedback and look forward to assisting you again whenever you need support.