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Extreme Homecare Oven Cleaning

Claimed

102 reviews

4.1102 reviews
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About Extreme Homecare Oven Cleaning

Data updated
Website
extremehomecareovencleaning.co.uk
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
9 reviews
Replies to negative
20% (4/20)
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extremehomecareovencleaning.co.uk

About this business

Extreme Homecare Oven Cleaning Ltd Local Oven Cleaning | Oven Cleaning, Hob Cleaning, Hampshire, Surrey, Berkshire. | Home

Written by the business, not verified by us.

Is Extreme Homecare Oven Cleaning legit?

Extreme Homecare Oven Cleaning (extremehomecareovencleaning.co.uk) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home Services and its reputation is good. 79% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 20% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-09-05.

What people say

D
D AustinUnited Kingdom · 2 reviews · Experienced 2023-08-11 ·

Flooded kitchen, rude service, no refund

The technician flooded our kitchen by not replacing the filter properly. The company then wouldn’t send him back to help my pregnant wife deal with it until 6 hours later. (We notified them of the issue as soon as it was detected within 90mins) So far, company have been rude and refused to give a refund - instead only offering £30 as good will for hours of us having to dry the kitchen, under utilities and causing the floor to warp. Not to mention having to ruin towels cleaning dirty water. Still to this date, they refuse to offer a refund despite all the issue and damage they have caused. Steer well clear and choose a different company - these can’t be trusted. It really isn’t worth the risk.

Reply from Extreme Homecare Oven Cleaning2023-09-03

We are sorry you had reason to complain however your comments are not quite accurate. You contacted us over 2 hours AFTER the technician left your property and we were unfortunately unable to send him back straight away as he was in another job over 20 miles away, and when he did return he was turned away at the door. You state the company has refused to give a refund when we HAVE given you a refund for the washing machine clean as a goodwill gesture for the filter cap not being secured properly. We are sorry that you feel that we have been rude to you or your wife however we have checked the recorded telephone calls and found that not to be true either. You stated that the towels you used to mop up the water has damaged them by them getting wet - to date you have still not provided any evidence of this damage. We know things can be stressful in the latter stages of a pregnancy and again apologise for any stress caused and wish you both well for the birth.

C
Carolyn AtkinsonUnited Kingdom · 10 reviews · Experienced 2023-09-01 ·

Great job!

I had my oven, washing machine and dishwasher cleaned today and it was great. I was notified that he was on his way, he was respectful and professional, protecting the floor and cleaning up any mess made. He explained everything to me and was extremely polite.

Reply from Extreme Homecare Oven Cleaning2023-09-01

Thank you for taking the time to leave a review!

Lisamaria BisnouthUnited Kingdom · 1 review · Experienced 2023-08-31 ·

Cancelled my service and didn’t inform me and lied to cover their back

Their services is poor they cancelled my appointment without letting me know. They called the 30th august 2023 offering an oven cleaning service to which I didn’t want, I said I wish to proceed and have my washing machine, dish washer and dryer cleaned. I got a text message message on the 30th Aug 2023 to say they would come on the 31st August 2023 between 10-12. I called today 31st of Aug 2023 to confirm my appointment and was told firstly that someone from extreme home care called on the 30th Aug 2023 and spoke to my tenant or previous home owner who said they never requested this service but I explained to Jade that I never said that I said I don’t wish to have my oven cleaned I wanted their other services and then she said it was the system fault and that they were not even in the area today so don’t know why it was booked in. When I explained I had to pay for childcare to look after my children as they have allergies and can’t be around when the cleaning is done she didn’t even seem to care but to say she just got in. When I told her that their services is appalling and wish to speak To manager she just wanted to get me off of the phone and didn’t even want to be on the phone. I understand that mistake happens but to say that they spoke to a tenant of mine on my phone number to whom said they don’t live at my address is a lie that conversation never took place they cancelled my appointment and lied which isn’t a good customer service. If you make a mistake own up to it but don’t lie.

T
TBUnited Kingdom · 4 reviews · Experienced 2023-08-31 ·

Great Customer services

Customer services kept me updated of any changes and ensured they also suited my schedule and not just the technicians. Technician arrived pretty much on time. Was friendly and did a fantastic job on my ovens.

Reply from Extreme Homecare Oven Cleaning2023-09-01

Thank you for taking the time to leave a review!

Steve PhillipsUnited Kingdom · 6 reviews · Experienced 2023-08-30 ·

Dishwasher only partially cleaned I…

Dishwasher only partially cleaned I spent about 30 minutes finishing the cleaning off

Reply from Extreme Homecare Oven Cleaning2023-09-01

Thank you for taking the time to leave a review! We are sorry that our service wasn't up to our usual high standards. We have tried to contact you to discuss.

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