If you buy it in Europe
If you buy it in Europe, you have to pay the returning cost to ship it to the US, even though the product was send from China with very low shipping costs. Quality is very poor of the glasses too.
About Eyekeeper
Data updated- Website
- eyekeeper.com
- Category
- Health & Medical
- Location
- United States · Old Forge
- Status
- Unclaimed
- Last 12 months
- 66 reviews
- Replies to negative
- 86% (19/22)
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Is Eyekeeper legit?
Eyekeeper (eyekeeper.com) has a 3.5 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 26% give 1 star; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
What people say
Excellent customer service
Although I had an issue with durability of selected frames, Eyekeeper were quick to rectify the problem. Excellent customer service.
Fantastic customer service!
Fantastic customer service!! Adorable glasses
Shipping was fast but unfortunately I…
Shipping was fast but unfortunately I don't like the fit of the glasses. The nose pads hurt after a while and the frame doesn't sit properly over my ears. I essentially wasted my money because I can't wear them.
Great glasses
Great glasses, fast delivery. I'll order again!
Always break at hinges.
Always break at hinges. I love the designs and the lenses and ordered twice. Sadly, the hinges don't last more than a week or so usage.
Reply from Eyekeeper2026-04-30
Dear Customer, We sincerely apologize for your unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
All round good experience
Well they arrived in good time and well packaged. They seem sturdy in construction and the magnification is just about right for me. I love colours, running from formal black and brown, to the more casual Yellow, Green and Red. Well done!
I was sent the wrong glasses and not believed
I was sent the wrong glasses. When I told customer services that the new glasses were a different shape from my previous pair, I was told repeatedly, no they are the correct glasses. I’d purchased the same model as I’d had before but on arrival they were a different colour and shape. I sent a photo of the two pairs - proving one has a round bottom edge while one is squared off, and they’re a different colour. They haven’t replied. I think I deserve an apology.
Reply from Eyekeeper2026-04-22
Dear Customer, We sincerely apologize for your unpleasant shopping experience. The style you ordered is out of stock, and we are unable to send you a replacement. A full refund has been issued. Kind regards, EYEKEEPER
By all means buy from eyekeeper but a…
By all means buy from eyekeeper but a month on i still havent received my order. Edit - i emailed them and received a reply within 24 hours offering either a refund or a reorder. I chose refund as reorder would take 2-3 weeks and have received redund one day later so that bit was effective and made me want to add a star. Maybe this is just about the dreadful delivery company they use.
Reply from Eyekeeper2026-04-22
Dear Customer, We sincerely apologize for your unpleasant shopping experience. Can you provide your order number for us to check your order? You can also contact us by email [email protected]. We will deal with it asap. Kind regards, EYEKEEPER
The glasses were damaged and I wrote to…
The glasses were damaged and I wrote to the company . They offer me a replacement or money back. Their reply was quick and efficient
Was sent wrong strengths and no reply from eyekeeper
I ordered a pair of reading glasses with different strengths for left and right eye. They came wrong: the people at eyekeeper apparently don´t know left from right. I sent 4 emails with pictures for proof, asking them to correct their mistake and send me the correct combination. They didn´t even answer me. I´ve had to open a Paypal case and was refunded by Paypal. So: not recommended, as no customer support at all.
Reply from Eyekeeper2026-04-22
Dear Customer, We sincerely apologize for your unpleasant shopping experience. We have replied to your email. Did you not receive it? Could you please check your spam mailbox? We will verify with you the address for resending. Kind regards, EYEKEEPER
Sends from china at euro prices
Sends from china at euro prices. Better buy cheap Chinese products ( same ) and pay much less if you’re to wait months either way.
Reply from Eyekeeper2026-04-13
Dear Customer, Sorry for not meeting your expectations. You can contact us if there is a problem with the product. Have a nice day! Kind regards, EYEKEEPER
True blue-blocking at a great price
Blue-blocking glasses cost up to 10 times as much as my Eyekeepers and they routinely let a lot of blue light through. My Eyekeeper 100% blue-blocking glasses truly block blue light so I can use my phone and laptop but go easily to sleep right afterwards. And they have adjustable temples that I barely feel—they don’t clamp my head and hurt like a more expensive pair from another company. Their customer service is outstanding and generous. And people who break Eyekeepers must be really destructive. Glasses don’t break unless you sit on them or something. My $700 prescription glasses are no better quality than my Eyekeepers.
Great service
Excellent website, easy and smooth ordering and delivery process
Resolved
I had an issue with my glasses as the arm stretched out. The company responded quickly and offered to send a replacement. Great customer service!
2 of my 5 glasses had broken arms
2 of my 5 glasses had broken arms. When review was read by company they promptly contacted me to rectify
Good service
Excellent service to resolve a small issue I had with glasses replaced without hesitation would recommend I particually like the frame
Owing to an issue with the local postal…
Owing to an issue with the local postal service, there was some confusion accessing my delivery ... but Eyekeeper keenly sent me a way of dealing with it and I received a good, high quality product. I felt obliged to rewrite my previous review.
Like the easiness of placing them on
Like the easiness of placing them on. The lenses coverage is not good, small and looks goofy seeing the eye glass lenses around stick out past the shade lenses.
After leaving a negative review
After leaving a negative review, the company contacted me and offered a replacement pair. I had already dumped the original pair with the broken leg, so I thought it was a nice gesture.