Factor_ (factor75.com) has a 3.3 out of 5 rating on OK.one, based on 208 user reviews collected here. It is listed under Restaurants & Bars and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 65% of negative reviews. Last updated 2026-08-10.
What people say
D
Donald J. Zimmerman · 1 review · Verified · Experienced 2026-06-26 ·
★★★★★
Meals are tasty and as advertised
Meals are tasty and as advertised. On average, though, they are a little heavy on sodium. The delivery service has worked very well
Reply from Factor_2026-08-03
Hi Donald,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
The trays continue to come cracked. This why I stopped them earlier. Now I’m considering cancelling.
Reply from Factor_2026-08-03
Hi Christina,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with receiving damaged food trays, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!
Warm regards,
The Factor Team
Hi Susan,
Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that you enjoy the taste, ease of ordering, and delivery experience. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Factor Team
Deliveries are on time. Presentation is good. Taste is excellent, portions are satisfactory
Reply from Factor_2026-08-04
Hi Lionelle,
Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that you find the food good, easy to prepare, and generous with portion sizes, though we take note of your experience with the missing recipe card. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Factor Team
S
Sara · 2 reviews · Verified · Experienced 2026-07-29 ·
★★★★★
Delivery is on time and no issues…
Delivery is on time and no issues there. Packaging needs to be paired down... too much waste. Sealant on the food containers tends to be too strong. It's hard to open and I often need a knife. Food is good yet tastes the same for multiple vegan dishes. Side dish is often green beans, which I don't care for. No choice for this.
Reply from Factor_2026-08-03
Hi Sara,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with our packaging, and repetitive vegan dishes, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!
Warm regards,
The Factor Team
Hi Joanne,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
P
Pat Good · 1 review · Verified · Experienced 2026-07-30 ·
★★★★★
I haven’t even received any meals yet…
I haven’t even received any meals yet and I get a review request.
Reply from Factor_2026-08-03
Hi Pat,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with receiving a review request prior to your order delivery, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!
Warm regards,
The Factor Team
D
Danilo Augusto Correia da Silv · 2 reviews · Verified · Experienced 2026-07-08 ·
★★★★★
The food is very good and the variety…
The food is very good and the variety is great. The only problem are the portion sizes that could be small.
Reply from Factor_2026-08-04
Hi Danilo,
Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that you enjoy the very good food and great variety, though we take note of your feedback regarding the portion sizes. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Factor Team
R
Robert Harrison · 1 review · Verified · Experienced 2026-07-16 ·
★★★★★
Delivery and the ordering online
Delivery and the ordering online, both were great!
Reply from Factor_2026-08-03
Hi Robert,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
We like the seafood salmon and the shrimp dish. The pork is our least favorite
Reply from Factor_2026-08-03
Hi Rhonda,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
The food taste great and delivered to my door is great
Reply from Factor_2026-08-03
Hi Dan,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
Super easy and great meals to pick from but some of the meals are a bit watery and lacking in flavor. The good ones are great so it’s easy to stick with those. Always running a deal so that makes it worth it but without it, they can be pricey.
Reply from Factor_2026-08-03
Hi Karley,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
Warm regards,
The Factor Team
D
Dee Dee · 1 review · Verified · Experienced 2026-07-02 ·
★★★★★
all the food I've ordered are great
Reply from Factor_2026-08-03
Hi Dee Dee,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
Having to order 4 meals is too much for me.
The protein is good, but sometimes the vegetables aren't so tasty.
There's plenty to eat in one meal.
Reply from Factor_2026-08-03
Hi Linda,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the four-meal and vegetable quality despite generous portion sizes and great proteins, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!
Warm regards,
The Factor Team
food was a bit overpriced. Most dishes were good. but some were not to my liking.
Reply from Factor_2026-08-03
Hi Edward,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Factor
Warm regards,
The Factor Team
Hi Charles,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
So far, I've enjoyed most of the meals I have recieved. I'm making a list of the ones I like and the ones that were SO,SO! I'm enjoying, not having to run to the grocery store and spend 45 minutes to an hour prepairing a meal & cleaning up after everyday. As a busy Single guy Factor is working for me right now.
Reply from Factor_2026-08-03
Hi R. Andersen,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team