★★★★★
About Factor_
Data updated- Website
- factor75.com
- Category
- Restaurants & Bars
- Location
- United States · Batavia
- Status
- Unclaimed
- Last 12 months
- 208 reviews
- Replies to negative
- 65% (36/55)
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Is Factor_ legit?
Factor_ (factor75.com) has a 3.3 out of 5 rating on OK.one, based on 208 user reviews collected here. It is listed under Restaurants & Bars and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 65% of negative reviews. Last updated 2026-08-10.
What people say
周一之前没有订单
我的一顿饭的尺寸是……
我的一顿饭里有一大块土豆，是 1 个小土豆和半个小土豆。网站上的图片应该是 4-5 个土豆。
优质的服务！
食物很好选择也很好
食物很好选择也很好。对于食物的量来说，价格有点高。
不错的菜单
菜单很棒，但西葫芦有点重复。不过我要求高纤维。好像每餐都有它。 饭菜端上来时是凉爽的，但并不冷。我确信夏天能做的事情就这么多。我确实希望包装中可以包含某种吸收剂。由于冷凝，食物周围的纸板会变得潮湿并开始粘在一起。
我的食物迟到了一天。
我的送货地点从来都不对……
我的送货从来都不是在正确的地方。当我打电话时，我被告知你对此无能为力，即使我选择了我的包裹运送地点。我认为，如果与您签订合同的送货公司出现问题，您会想要采取一些措施。
两顿饭的托盘都打开了，因此……
两顿饭的托盘已打开，因此无法食用。当要求退款时，您只需退还 12 美元餐费中的 6 美元。这些饭菜是我 7 月 27 日送来的。猪肉奖章和小酒馆虾。其余的饭菜都很好
食物很好而且准时到达
食物很好而且准时到达。 您可以轻松选择下一个订单或跳过送货。
食物很棒
食物很棒，但我希望你不要吃鲑鱼。有时饭菜几乎让我吃不下。
我上周的订单被毁了……
我上周的订单因未及时交付而被销毁。最近这似乎成为这里的一个问题，一开始每周一都会来，现在晚了一两天。如果服务继续这样下去，我将停止从 Factor 订购！
ingredients
I didn't realize that some of your meals are high in sodium as someone that watches that
Reply from Factor_2026-08-03
Hi Sheila, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with sodium levels, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor! Warm regards, The Factor Team
I need more variety
I need more variety. I've tried to order pizza and it's always sold out. I keep getting smoky foods which I don't care for.
Reply from Factor_2026-08-03
Hi Shonda, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with limited menu variety, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor! Warm regards, The Factor Team
It’s a great program
It’s a great program! We love the meals. We just don’t need them every week.
Reply from Factor_2026-08-03
Hi Tonya, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the overall program and loving the meals, even if receiving them every week is a bit too much for your schedule. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Factor Team
Most likely my fault but meals were…
Most likely my fault but meals were sent to my address in Arizona. Never had the opportunity to enjoy the meals and meals had to be tossed😩
Reply from Factor_2026-08-03
Hi Pat, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with an incorrect delivery address, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor! Warm regards, The Factor Team
Meals are tasty and and healthy and…
Meals are tasty and and healthy and they have a great selection to choose from which changes every week.
Reply from Factor_2026-08-03
Hi Christian, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying our tasty, healthy meals and the great variety of choices on our weekly rotating menu. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Factor Team
The food is great
The food is great, low salt, low sugar, well balanced, great variety, great selection, great supplemental snacks, the food arrives well packed, protected from thawing and is right every time.
Reply from Factor_2026-08-03
Hi John, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying our delicious, low-salt, and well-balanced meals, the great variety of snacks, and our reliable, perfectly packed deliveries. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Factor Team
I’m just getting tired of eating the…
I’m just getting tired of eating the same stuff twice a day I wish to send less cause I don’t need that many dinners you could send me just three or four a week that would even be better because I’ve got things in my freezer. I have to use up. Thank you.
Reply from Factor_2026-08-04
Hi Bonnie, Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that you've been enjoying the meals, though we take note of your desire for smaller plan options like 3 or 4 dinners a week to prevent repetition and clear out your freezer. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Feel free to utilize our FAQ page https://www.factor75.com/about/faq for any concern about your delivery, ingredients, or self-help steps on how to manage or any questions about your account. If you have any other questions, you can call us at +1 888-573-5727 or chat via our contact page https://www.factor75.com/contact. Warm regards, The Factor Team
I thought I already did the survey
I thought I already did the survey, but I will do it again. I find these meals to be too expensive.
Reply from Factor_2026-08-03
Hi Tracie, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with repeated survey requests and meal pricing concerns, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor! Warm regards, The Factor Team
Great food
The food tastes amazing. Portion size is great. Choices are decent as well. A little pricey but if you consider the cost of shipping and the packaging it's not bad. Super convenient. Im using 6 meals a week for my wife and I during the week. We get home late and no time to prep anything. Love this service
Reply from Factor_2026-08-03
Hi Christopher, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. Warm regards, The Factor Team