Factorydirectchemicals (factorydirectchemicals.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
E
Elizabeth · 5 reviews · Verified ·
★★★★★
I only received 5 of 6 buckets of 30%…
I only received 5 of 6 buckets of 30% vinegar, I contacted your company via an email address attached to the shipping info on Monday and asked politely for your assistance, but no one has responded. I had no way to ascertain the Fedex tracking label info from the missing bucket to track it myself, each bucket has a separate label.. I am out $99.00 through zero fault of my own. I expect a replacement bucket or I will never order from you again.
Sincerely,
Lizz Stanley
Reply from Factorydirectchemicals2021-10-04
Good morning Lizz,
Thank you for contacting us. Sorry to hear you did not receive one of your products. It was damaged in shipping. I have placed a replacement order for you. The order number is FC50041 and will receive it in 5-7 business days.
Thank you.
R
Rob Williams · 1 review · Verified ·
★★★★★
Really fast!
I've used their 30% vinegar for killing weeds with my pressure sprayer. When someone told me about using it instead of toxic chemicals that will kill you and your weeds, I was skeptical, but it does the job, really fast. And my free shipping order arrived in 3 days, also really fast. Great product, great company!
k
keith mcbride · 1 review · Verified ·
★★★★★
Great service
Great service, fast shipping, and received what I ordered. Thanks!
R
RRoy · 2 reviews · Verified ·
★★★★★
With all the shipping issues across all…
With all the shipping issues across all markets, you still did a good job getting me these supplies relatively quickly. Thank you!
D
DHAVAL PATEL · 1 review · Verified ·
★★★★★
EXCELLENT
BEST SERVICE WITH BEST RATE
J
Judy Levy-Stutsky · 25 reviews · Verified ·
★★★★★
Fast delivery of a more natural weed…
Fast delivery of a more natural weed killer, now with a sprayer! I save this for items that just pulling won't take care of.
j
jule · 9 reviews · Verified ·
★★★★★
great
great service
D
David Thornhill · 1 review · Verified ·
★★★★★
FDC Chemicals
FDC shipped ahead of schedule..... product packed well.... chemical I purchased works as described... will use this company again...
D
Dan L. · 6 reviews · Verified ·
★★★★★
We have always used this company for…
We have always used this company for our red water tracing dye.
L
Lab Guy · 6 reviews · Verified ·
★★★★★
Great product
Great product. Glad to see it back in stock. We use this in the outhouse at the remote cabin. Works great. Super fast delivery. Hope it stays in stock
L
Lisa Lam · 4 reviews · Verified ·
★★★★★
This is a very great vinegar product
This is a very great vinegar product! It is very strong and cleans almost anything. The longer you can keep the product in your drain pipes, without having any water running through them the better the pipes will come out clean and A LOT less plugged. Running really hot water for 15 to 30 minutes before you decide to use those same drain pipes again is optimal! Or my wife just boiled water, a pot of it and then just poured it in the drain and it worked just the same.
A
Allen Curtis · 3 reviews · Verified ·
★★★★★
Quick service
Quick service, good product, easy purchase
B
Bruce Small · 2 reviews · Verified ·
★★★★★
Easy to deal with
The web site is easy to navigate, and the company communicates clearly about the status of one's order. Shipment is prompt.
B
Bernard Faraone · 2 reviews · Verified ·
★★★★★
Good product
Good product. Fast delivery! Thank you.
J
Jane · 3 reviews · Verified ·
★★★★★
Easy to order and fast shipping.
I
Isaac Penn · 2 reviews · Verified ·
★★★★★
Delivered fast as promised even during…
Delivered fast as promised even during global shortages. Great job guys!
D
Dale Sample · 2 reviews · Verified ·
★★★★★
I ordered green die and they sent me…
I ordered green die and they sent me Red
Reply from Factorydirectchemicals2021-08-17
Thank you for letting us know that you had received the incorrect color. Ordering on the website for the product can be tricky to get the correct color needed. Both colors are the same except for the color. I will pass this information on to the correct department to look into. Thank you.
D
David Poli · 1 review · Verified ·
★★★★★
outstanding customer support
outstanding customer support. Thanks for the fast delivery on the complement shipment!
t
tama tasley · 3 reviews · Verified ·
★★★★★
good service
good service, good discounts, good products
J
Jrue · 4 reviews · Verified ·
★★★★★
Like your product
Like your product. Use 30% GG for weed control, fast, effective, and non-toxic. Your service is good too. But FedEx is going to RUIN your reputation! Almost every order I place with you is lost, damaged or at best it's late by several days. I switched to you folks because my previous supplier used US
PS and had similar problems with them. If this doesn't improve I'll have to switch again
Reply from Factorydirectchemicals2021-08-11
Thank you for letting us know how well you like our product. I will past this information on to the correct department regarding the shipping issues you have incurred for them to look into the issues that has happened.
