Excited for the Journey!
Excited for the Journey! I just want to feel like myself again. Jana Mervine, APRN. was so professional and informative to what my future could be. She made me feel like there is hope.
About Fem Excel
Data updated- Website
- femexcel.com
- Category
- Beauty & Well-being
- Location
- United States · Charlotte
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 100% (9/9)
Do you own Fem Excel? Claim this profile for free and start replying to reviews.
Is Fem Excel legit?
Fem Excel (femexcel.com) has a 4.4 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 83% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Lots of good information and…
Lots of good information and explanations of the hormone test that was done. Just starting out, but I think this is going to be a really good thing for me. Thank you Meghan.
The wonderful provider provider was kind and listened to…
The provider was kind and listened to my issues. No judgment just empathy and kindness. Excellent experience.
The consultation was amazing
The consultation was amazing. I am hopeful again! And I feel like I have someone I can reach out to with anything!
The fact you get a face to face…
The fact you get a face to face appointment with a medical professional and a blood test kit is what made me choose this company! My appointment was great! My LPN was so informative and listened to all my concerns,she explained everything that will happen through the course of my treatment plan including another appointment to discuss progress or dosage changes and I can connect with them at anytime with any questions or concerns! I was not blown off like I was with my PCP or Gyno. She was amazing and I’m so excited to get started with my treatment! Every woman deserves this type of care but we do not get it with our doctors normally! Christina was fantastic and I just know this is the time things will change for the better for me with my hormones. Can’t say enough about this experience! 100 stars!
Lucy was friendly and professional
Lucy was friendly and professional. She really put me at ease, both personally and with the protocol. Looking forward to starting my medications!
Professional
Very pleasant, on time, professional, thorough,got to the point. Good appt.
So far everything has been great
So far everything has been great. My video appt went well and service has been extremely quick. However I just started on the hormones so can’t say how they may be helping yet. I’m looking forward to feeling like my old self!
The NP was nice and attentive but I was…
The NP was nice and attentive but I was charged over 300 dollars to my card without authorization or even being told..they scam you with a 50$ promotion.. no clarification just charges to your card 300$ for 2 medications, MIND YOU THIS IS A REOCCURRING CHARGE....DO NOT TRUST THIS COMPANY!
Reply from Fem Excel2026-07-31
Thank you for taking the time to share your feedback. We're glad to hear you had a positive experience with your nurse practitioner, but we're very sorry to learn that the billing process left you feeling surprised and frustrated. The initial assessment includes your consultation, at-home lab test, and personalized treatment plan. If you choose to move forward with treatment after meeting with your provider, the monthly membership begins, and prescribed medications are billed separately every two months. The medications prescribed and their costs vary based on your individualized treatment plan. We never want any member to feel uncertain about their charges. We'd appreciate the opportunity to review your account, answer any questions about your billing, and address your concerns. Please call us at (833) 625-3392 or send us a message through your patient portal so our team can assist you. - The Fem Excel Team
Very friendly DR who listened to my…
Very friendly DR who listened to my concerns and explained to me the process and how they are different from my regular DR I see all the time. I am excited about this journey, and she made me feel special and like I mattered.
I initially saw fem excel on Tiktok
I initially saw fem excel on Tim tok. After some research to be sure it’s real I went ahead and did the assessment. The initial price was $29.00 cool. I spoke with the doctor I think in May but signed up in April. After doing the virtual call and sending in bloodwork. Everything was going smoothly. So I was already diagnosed as being menopausal from my obgyn and has been for 4 years. The hotflashes were taking me out. I didn’t want to do the pellet therapy so I was in search for other options. I was ready for something different so here we are. I was prescribed estridal and progesterone. The hotflashes did stop but the progesterone made me extremely tired as soon as I swallowed (literally) I called they took the mg down. Cool, so now I have (breakthrough bleeding) so now I have to pay for a different mg of progesterone. I’m bleeding again after four years. Not only that but an unsolicited $99.00 was charged to my card. Only to find out it’s a membership fee. Immediately I changed from my debit to my cash app card as a form of payment because no ma’am don’t just take my money. Then I had another consult now I take sublingual progesterone to control the immediate exhaustion. Was told to stop taking the estridal. But now my legs and everything hurt only to find out from the web I need estradiol for bone health but was told to stop due to the bleeding. After this final consultation and the only thing I was bothered with before was the hotflashes has turned into joint pain and bleeding. Then the final straw was it was $228.00 with the two prescriptions before then I was prescribed only the sublingual progesterone still paying $228.00 now I’m told I have double progesterone and a $29.00 shipping fee with fed ex. I finally told them to cancel my membership on July 18th. Now I’m back on finding a local obgyn to get me back regulated. I’m not saying this is a scam but I do feel like it’s a money grab and somewhat misleading since when the prescriptions come there is no paperwork showing side effects like at a traditional pharmacy. So beware…
I am thrilled at the empathy
I am thrilled at the empathy that my PA has. I just lost my dad and in that process I did not take care of anything. But got a call today from my PA and she was wonderful and totally understood. She will be shipping my meds out tomorrow so I can get back on track.
She was very thorough with everything…
She was very thorough with everything and did not rush me which to me is very important.
Fast
Fast, knowledgeable, easy. My doctor's office was difficult to deal with when trying to get HRT. Fem Excel made it easy to fit into my schedule. I'm so grateful cuz I need the help.
I am very satisfied with the quality of…
I am very satisfied with the quality of service.
Pricing not disclosured & automatic subscription enrolled
It was not disclosures the pricing nor the membership fees. When I initially “signed up” it was to pay $49 for a consult, labs, & prescriptions. Little did I know, as soon as you have the consult you are immediately charged $99 for the membership THEN an additional $160 almost for medication. I had NO IDEA that was happening. It told me I had to doa consult before getting my lab kit - so that’s what I did. It doesn’t mention anything else. So make sure you do your research fully. I wasn’t expecting $300 out of my account this evening.
Reply from Fem Excel2026-07-31
Dear Miriah Thank you for sharing your experience. We're sorry to hear the charges came as a surprise, as we understand how frustrating that would be. Our goal is to be transparent throughout the sign-up process. The initial $49 covers your consultation, at-home lab test, and personalized treatment plan. If you decide to move forward with treatment after your consultation, a $99 monthly membership begins, and if medication is prescribed and you choose to proceed, the cost of your medication is charged separately. Medication pricing varies depending on your personalized treatment plan. We never want any patient to feel caught off guard by their charges. We'd appreciate the opportunity to review your experience and confirm exactly what information was presented during your enrollment. Please call us at (833) 625-3392 or send us a message through your patient portal so our team can look into this for you. - The Fem Excel Team
I was comfortable talking to the doctor…
I was comfortable talking to the doctor and didn't feel crazy.
Was a very easy process
Was a very easy process. My provider was very knowledgeable, kind and respectful. She's also a great listener.
They listen to what you’re saying is…
They listen to what you’re saying is going on with you,why you’re reaching out to them in the first place. I told my doctors, there have been so many, how I was feeling and my answer was always, when we start to get older these things are normal for women. I really just wanted to say oh no you didn’t just say that. I left feeling even worse and just stopped saying anything at all, why bother. When I received a place to start and a person that listened I was so excited.
FEM EXCEL is AMAZING
FEM EXCEL is AMAZING! I feel heard and the team is very knowledgeable and friendly. My provider is very caring and compassionate. She takes the time to really listen to any concerns or feedback that I have. I HIGHLY recommend FEM EXCEL to any woman who is needing help to navigate this journey of life! Thank you!