VERY thorough and informative session…
VERY thorough and informative session with my provider
About Fem Excel
Data updated- Website
- femexcel.com
- Category
- Beauty & Well-being
- Location
- United States · Charlotte
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 100% (9/9)
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Is Fem Excel legit?
Fem Excel (femexcel.com) has a 4.4 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 83% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
I felt like I was in competent hands as…
I felt like I was in competent hands as we reviewed my forms and meds and medical history. Once this was complete, she told me her recommendations and costs and we came up with a plan. I am excited to start my journey with them.
Not worth it in my opinion
Used this service for over 6 months. Very difficult to get in touch with your provider. Spent thousands including weight loss meds had no results. A lot of lip service from customer service reps but nothing gets handled and you're left with no results. Spent $500 for the weight loss meds needed an adjustment possibly, no one gets back to you. Money and meds waisted.
Reply from Fem Excel2026-07-31
Dear Allyson Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet your expectations. We understand how disappointing it is to invest in your health and feel that your concerns haven't been addressed, particularly when you're looking for adjustments to your treatment. Our goal is for members to have timely access to their care team and for treatment plans to be reviewed and adjusted based on progress, symptoms, and clinical response. We'd like the opportunity to look into what happened and help get this resolved. Please call us at (833) 625-3392 or send us a message through your patient portal so we can review your account with the appropriate team and ensure your concerns receive the attention they deserve. - The Fem Excel Team
The cost…the service just wasnt enough
I felt heard with FemExcel but the cost was too much for the product I was given. The prescriptions ans their dosage weren't completely clear. For exple I was given a thyroid med but didn't know exactly what med I was given or if it was just herbs to boost my production. The blood work wasnt as simple as I wanted it to be and canceling was such a challenge I couldnt figure it out. In 1 year they only did 1 blood test which didn't help me understand how well the meds were actually working.
Very helpful
Very helpful, listened and addressed my symptoms. Can't wait to get my hormones! 🤣
I had an outstanding experience with…
I had an outstanding experience with Fem Excell HRT. From start to finish, the process was organized, efficient, and exactly as promised. My provider is exceptionally knowledgeable, thoughtful, and committed to her patients. She took the time to listen, answer my questions thoroughly, and made me feel heard, understood, and supported throughout my journey. What impressed me most was how seamless and timely everything was. Communication was excellent, appointments were well coordinated, and there were no surprises. They truly deliver on their promises. It is also very affordable to get started compared to many other hormone replacement therapy providers, making high-quality care accessible without sacrificing personalized attention. If you’re looking for an HRT provider that is compassionate, professional, knowledgeable, and trustworthy, I highly recommend Fem Excell HRT. They exceeded my expectations, and I would not hesitate to recommend them to anyone seeking hormone optimization and exceptional patient care.
Friendly
Friendly, she listened. She was full of suggestions.
I never got a follow up appt
I never got a follow up appt, Scheduled logged in and nothing. My practitioner was great. I did receive meds but for what this cost privately. A no show is a no for me. No one had reached out to reschedule. I feel like they drippy the ball.
Reply from Fem Excel2026-07-14
Dear Alrae We're so sorry to hear your experience didn't meet your expectations. We're so sorry to hear your experience didn't meet your expectations. We understand how frustrating scheduling issues can be, and this isn't the experience we want for our members. Our Member Support team will be reaching out to you directly to learn more about your experience, review your treatment plan and medication order, and address any outstanding concerns. Alternatively, you can contact our Member Support team at (833) 625-3392 or send us a message through the member portal, and we'll be happy to look into this for you. - The Fem Excel Team
Excellent provider
The provider was engaging, compassionate, and competent. A breath of fresh air in the medical community.
Don’t do it
It started with my first appointment being rescheduled and then the nurse was 15 minutes late to the virtual appointment. After a few months I had my second appointment with the nurse. She increased my dosage but when I received them they were the same dosage so I sent an email stating they were supposed to be increased so they sent me additional pills at an additional cost. I found them to be unorganized and felt they didn’t really care about my health just the money.
Reply from Fem Excel2026-07-14
Dear Mandy We're sorry to hear your experience didn't meet your expectations. We understand how frustrating scheduling issues and confusion around medication changes can be, and this isn't the experience we want for our members. Our Member Support team will be reaching out to you directly to learn more about your experience, review your treatment plan and medication order, and address any outstanding concerns. Alternatively, you can contact our Member Support team at (833) 625-3392 or send us a message through the member portal, and we'll be happy to look into this for you. We appreciate you taking the time to share your feedback and hope we can work toward a resolution. - The Fem Excel Team
My consult went great
My consult went great! Meaghan the provider was very knowledgeable and was very responsive to my issues. So glad that I decided to do this! Excited to get started with my treatment plan and see results!
Great
Kind, knowledgable and efficient
This group was so responsive and…
This group was so responsive and treated me as if I were their only concern.
I had a great experience with FemExcel
I had a great experience with FemExcel. I felt heard and, for the first time, like I wasn't crazy. My provider validated what I was experiencing instead of dismissing it. They made me feel like I finally found someone who genuinely wants to help. I'm waiting for my medication now, and I'm excited to get started and hopefully start feeling better. I highly recommend them to anyone looking for a provider who truly listens.
I enjoyed talking to Alice about my…
I enjoyed talking to Alice about my list of symptoms. It was nice to feel heard and cared for. I’m excited to start this journey.
Working with me to get my harmones…
Working with me to get my harmones right’
Efficient and Professional
She was on time, very efficient, and listened to my question, and alleviated any concerns that came up.
Concise information
Concise information, great vibes.. awesome service!!!
It was my first tele visit and I’m very…
It was my first tele visit and I’m very content. Looking forward to my next visit. Thank you Eva W.
11 Days to Freedom
Day 1 Friday - made my appt Day 4 Monday - Appointment successful Day 7 Thursday - Home Blood test received Day 11 - Prescription received!! Excellent 0 complaints