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Beauty & Well-being

Fem Excel

64 reviews

4.464 reviews
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About Fem Excel

Data updated
Website
femexcel.com
Category
Beauty & Well-being
Location
United States · Charlotte
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
100% (9/9)
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Is Fem Excel legit?

Fem Excel (femexcel.com) has a 4.4 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 83% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

L
Lynne H Bunte · 2 reviews · Verified · Experienced 2026-08-05 ·

Excellent

Excellent, excellent!

P
Potter · 2 reviews · Verified · Experienced 2026-08-04 ·

Amazing experience

Amazing experience, provider was thorough, kind, and professional. I highly recommend. The provider outlined multiple solutions that I could do, (blood work, medicine, ECT) and steps to work toward solving problems I had been ignoring and just dealing with because I thought I had to. I feel relieved, thank you.

S
Stephanie · 1 review · Verified · Experienced 2026-08-04 ·

Easy and informative consultation.

First consultation, easy and informative. Cant wait to feel better!

K
Katie Howard · 1 review · Experienced 2026-07-24 ·

So far so good

D
Donald Higgins · 1 review · Verified · Experienced 2026-07-30 ·

They listened!!!

They listened

H
Heather K · 5 reviews · Verified · Experienced 2026-01-27 ·

Overall very satisfied with the…

Overall very satisfied with the company, however, I couldn’t not continue due to financial reasons on my end.

P
Pamela M · 9 reviews · Experienced 2026-07-29 ·

Amazing customer service

Amazing customer service. Always quick to respond to questions. I am finally feeling back to normal, highly recommend

H
HF · 1 review · Verified · Experienced 2026-07-28 ·

I love that it was from the comfort of…

I love that it was from the comfort of my own home and how informative the doctor was. She broke everything down and made it really easy to understand

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Gina Haley · 2 reviews · Verified · Experienced 2026-07-28 ·

Super easy and the person I talked to…

Super easy and the person I talked to gave me all the info I needed and gave me time to ask questions. Did not feel rushed at all. Super easy process. So glad I chose them over other companies

M
Monica Jackson · 6 reviews · Verified · Experienced 2026-07-20 ·

It sure changes everything that goes…

It sure changes everything that goes with menopause in reverse. The customer service is amazing. They actually care unlike going to your obgyn and being told to basically deal with it. It should be a crime that they don’t take the time to learn menopause accurately. And care enough about patients that are no longer of baby making age or the younger girls who are peri menopausal they could really use this and save themselves a lot of heart ache and frustration. For themselves and their families!

C
Charlene Amos · 1 review · Experienced 2026-07-23 ·

Fem Excel did a great job of listening…

Fem Excel did a great job of listening to me. He suggested a lab panel and he suggested that he would get me the medicine I would need since I had been in menopause for a couple of years. I felt better after listening to him.

K
Kim · 2 reviews · Verified · Experienced 2026-07-20 ·

The medical provider works with…

The medical provider works with symptoms rather than assuming the "normal" labs are normal for me. I feel much better now that normal is MY NORMAL .

K
Kendra · 1 review · Verified · Experienced 2026-07-18 ·

This is very expensive

This is very expensive. The doctor is very nice, however, I do not feel any different after taking the prescribed medicine. I have not lost weight, I do not have more energy, and I am still constantly tired.

Reply from Fem Excel2026-07-27

Thank you for taking the time to share your feedback. We're pleased to hear you had a positive experience with your provider, but we're sorry to hear you're haven't seen the improvements you were hoping for. We really encourage you to let your provider know how you're feeling, as your symptoms are an important part of guiding your care and may indicate that your treatment plan needs to be adjusted. Our goal is to work with you to find the approach that's right for you. A member of our support team will be reaching out, or you can contact us through your member portal so we can review your progress and help determine the next best steps. - The Fem Excel Team

M
Mindy C-B · 5 reviews · Verified · Experienced 2026-07-07 ·

I came across the Fem Excel Clinic via…

I came across the Fem Excel Clinic via Facebook 1 day while Facebooking. I read that the hormones they prescribe are ALL "BioIdentical," (which, is JUST WHAT I was WANTING), a reasonable online telehealth appt with one of their providers. I filled out the online survey before being assigned my provider & appointment date & time. On the day of my scheduled appointment, I spoke directly with a Nurse Practitioner, who IMMEDIATELY prescribed for me 2 different hormones, told me that they would sent out to me and would arrive within 1 week. (AND, they DID). Following those, I received my hormone level test kit (to check my baseline level of hormones) so that I can begin a hormone regimine compounded for just, "MY" levels of hormones. I ABSOLUTELY LOVE THIS clinic/providers, etc.

D
Diane F. · 4 reviews · Verified · Experienced 2026-07-10 ·

Over the top expensive …

The initial meeting with my provider went really well. I received the blood test kit and it was easy to use. Then I received the Rx and it was almost $400. So between the monthly membership fee and prescriptions it’s $500 monthly. I CANNOT AFFORD THAT. Completely ridiculous.

Reply from Fem Excel2026-07-27

Dear Diane Thank you for sharing your feedback We're sorry to hear the cost of treatment wasn't what you were expecting. To clarify, while membership is billed monthly, prescribed medications are typically billed every two months, and treatment costs vary depending on the medications recommended by your provider. We'll have a member of our support team review your account and reach out to you directly to discuss your treatment plan and answer any questions you may have. - The Fem Excel Team

C
Christy Hart · 3 reviews · Verified · Experienced 2026-07-16 ·

The simple answer is YES!!!!!

I was very nervous to try this company. I had been a life long health insurance person. After going through the health care system and being told my menopause symptoms were not valid and I should just eat better and go to the gym more I was frustrated to say the least I felt like I had no say in my own healthcare and I was paying so much for healthcare. I talked to a bunch of other woman in the same boat as me and femexcel kept coming up in our conversation. I got on the website researched it and decided to give it a try, from the get go I was treated with dignity and respect. They responded quickly to all my questions, my provider was friendly and knowledgeable and made me feel comfortable. I didnt feel stupid for asking the questions I wanted answered and anytime I have questions I can ask and they get back to me right away. I am so happy I decided to gonwith them and take charge of my own HRT healthcare.

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Hallie · 1 review · Verified · Experienced 2026-07-23 ·

Consult was a little pushy and now I…

Consult was a little pushy and now I can’t get my questions answered after 5 emails.

Reply from Fem Excel2026-07-27

Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations. We never want our patients to feel pressured, and we understand how frustrating it is when you have unanswered questions. Clear communication is an important part of the care we strive to provide. We'll have a member of our support team review your account and follow up with you as soon as possible to ensure your questions are answered and your concerns are addressed. - The Fem Excel Team

A
Andrea B · 3 reviews · Verified · Experienced 2026-07-16 ·

It’s been very easy

It’s been very easy, every step explained very well, very efficient & affordable. My video visit was very thorough & I felt that I was heard & all my questions answered. My meds were shipped fast!

S
Samantha · 1 review · Verified · Experienced 2026-07-23 ·

Surprises!

Surprises!! They only ship 2 month supplies, so even though you can discuss what isn’t working with the NP, if an adjustment is made you have to purchase new 2 months and through away the big remainder of old medication. They also won’t treat with estrogen until FSH is in the 60’s. So then what about perimenopause. AND they charge me $29 for shipping, which they never disclosed before hand. It all feels like a scam that doesn’t support my individual needs.

Reply from Fem Excel2026-07-27

Dear Samantha Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations. We understand how frustrating it can be if your treatment plan, medication supply, or shipping costs weren't what you anticipated. We'd love the opportunity to explain more about how, when, and why estrogen is prescribed, and how treatment decisions are tailored to each patient's individual needs. A member of our support team will be reaching out to you shortly, but please don't hesitate to contact us through your member portal if you'd like to discuss your care sooner. - The Fem Excel Team

R
Rachel · 1 review · Verified · Experienced 2026-07-23 ·

My consultation went well

My consultation went well! The lady i spoke with was very friendly and professional.she Explained everything very well.