Fever

Nice experience💪

Bad experience at Escher Exhibition and Fever

My family and I were at Somerset House for the Escher exhibition. All the posters around Somerset House's doors display large Escher exhibition posters. We were at the first door before the scheduled time and the door staff told us that this was the door and we could wait for said time. When it was time and we eventually went, in another person at the same door told us it was the wrong door and directed us to the other side of Somerset House. We then went round and found another door which also had the Escher exhibition poster and again we were told we had to go to a third door. We eventually found the correct door and went in after a lot of searching. We were told by the two people on the desk that there were three floors and we needed more than an hour to view the exhibit, which was how much time we had before the entire exhibition closed. We were advised by the staff on the desk at the exhibition at Somerset House that we should contact Fever and request ask for the tickets to be rescheduled so we could get the full experience. They also assured us that Fever would definitely give us a rescheduled booking. We got a response via email advising us that the tickets could not be rescheduled due to the terms and conditions unless the exhibition holders advised that there was a cancellation. At a time when there is a cost of living crisis and money is in short supply, there are still art lovers who willingly come to art exhibitions, only to have their time and money wasted. We would have appreciated a refund if Fever was not able to reschedule the date for us. We are very disappointed with our recent experience and will not be recommending the exhibition to be booked via Fever.

Date change required

I was needing to change the date of my Fever tickets, was able to contact them and with a quick response, I was able to do exactly what I was hoping for.

Excellent customer service really…

Excellent customer service really appreciate your help support and immediate response.

Great festival

Great festival. Brilliant entertainment, great range of stalls/food trucks and a brilliant funfair. Great day out.

Self explanatory

It’s quick & easy to change date and time.

Excellent response times and very…

Excellent response times and very helpful information. Thank you.

Great experience I will return for sure

Wonderful souvenir

This was a really really really great représentation. My Kids and i love it very much. It worth the money. Thank you very much for that wonderful day

I really enjoyed the exhibit!

I really enjoyed the exhibit!! Had a wonderful time!

If I could give no stars I would

If I could give no stars I would! Completely discriminated against my disabled children. Tried to book two carer tickets for my two disabled children (showed them proof). They then sent me invalid carer vouchers that I spent two days trying to use even though I repeatedly told them they didn’t work. They then sent new codes but only for one carer instead of two! Even though we are entitled to two free carers. Now they are not replying to my messages. Such a shame Glow Wild wakehurst has changed their ticket provider, otherwise I would not have booked.

SUPERBLUE Miami was an amazing…

SUPERBLUE Miami was an amazing experience! The highlights were the heartbeat room & the mirror maze room. All of the other rooms were great as well.

NO REFUND

My concert got cancelled in March. Its been 5 months now and still NO REFUND. Staff has no idea what is happening and seems to always be sorry for not knowing anything. Since tickets are sold on their platform they should be responsible for refunds! This company is a joke!

Absolutely appalling site

Absolutely appalling site and appalling customer service. If you are unlucky enough to need to contact customer service you will be faced with a barrage of ai bots! Eventually when you do speak to a human they will just fob you off as best as possible. I imagine people will lose out on a lot of money because its such a tremendous effort to actually get anywhere with this company. I bought a gift card for my parents for an experience and was finding it impossible to redeem. Ai bots were just telling me that I'd already redeemed it and it was on my account (It was not). After 5 more phone calls I'm told that a system bug had expired my gift card 6 months earlier than it should! This was not a cheap gift card so quite rightly I'm not letting this go! Apparently this has been escalated but still await resolve. I would just avoid any experience from this company like the plague. They need to sort out the customer service dept and the system because its a pile of Poo!!!

Great unusual events at super prices

Great unusual events at super prices. Have found some absolute gems that we wouldn’t have otherwise known about.

I love the seating at Link Auditorium

I love the seating at Link Auditorium. The candlelight is beautiful. The players are wonderful and make the audience feel like they are the only ones there.

Date Night

My husband and I was excited about coming to the '90s Hip-Hop candlelight. From the beginning to the end it was amazing. The mood and the vibe was on point. We recognize all the songs. We had a great date night and we would love to come again. We highly recommend it.

Everything was great!

everything was awesome and delightful

Nice and patient and solved my problem