Fever

We thoroughly enjoyed Coldplay and…

We thoroughly enjoyed Coldplay and Imagine Dragons! I purchased the wrong concert online and it was very easy to purchase the concert we wanted to see and my credit card was credited very fast for my error. We will attend more of these wonderful concerts!! Thank you Fever!!

I booked a ticket selected 5.30pm then…

I booked a ticket selected 5.30pm then added another person and proceeded, then when I got the tickets the time allocated was 9.00am. Within 5 minutes I changed the ticket and you charged me an additional $14 seriously !!!

Nothing special

The silver foil balloons on the floor were mostly deflated. The experience is not worth the price.

I've always had a great experience with…

I've always had a great experience with getting tickets for an event or venue.

Quick exchanges if needed

Quick exchanges if needed! Always love their productions!

Really disappointed with response from…

Really disappointed with response from Fever team after not being able to attend Mind Games - Art Alive in Sydney as my child was sick. No offer of a credit or refund due to ‘T&Cs’- really disappointed with generic response and lack of empathy and goodwill for our unfortunate circumstances.

Candlelight Ed Sheeran and Coldplay in…

Candlelight Ed Sheeran and Coldplay in Tauranga was AMAZING! However, we had a Balé with lights booked as well, it got cancelled and clients not notified. We were all at the door thinking we got scammed. Got a refund later, but it was soooo disappointing... so many kids waiting outside in the cold and the place never opened. So, I have mixed feelings about Fever. Like their prices though. Perfect for the NZ Market.

I bought tickets from a company that sells tickets. No surprise.

I don't know why I have to get pestered to write reviews because a company that sells tickets - sold me tickets. When buying tickets from a company that sells tickets the Web site didn't work properly always. It would hang and I'd have to restart. Does that mean they are not good at selling tickets or does it mean they aren't good at making web sites?

Easy few clicks to get tickets

Easy few clicks to get tickets, remind me to review again after experience booking with fever xx

So well organised

Robotic customer engagement

Hands up I booked the wrong date. I went back to them within 24 hours asking to change tickets and happy to pay an admin fee. No way. Totally unhelpful and unempathetic response, their only suggestion give the tickets away. It was the robotic replies that got me “we’re here to help”, no clearly you’re not!

Easy and convenient to being able to…

Easy and convenient to being able to change tickets up

Fever and Alcotraz

The event I booked for 14 Adults was really good, and everybody loved it and had a great time. The booking of the tickets was a nightmare. I made a mistake with the time of the event, but the date and number of tjckets was correct. So I only needed to change the time. It turned me into a nervous wreck, with the amount of money spent on tickets. I was so wrong as to how difficult it was to simply change the time of the event! No phone number to call, no obvious contact at all. Somehow after a couple of hours I finally found a message type thing where there seemed to be an actual human responding. It took approx 3 hours to rectify such a simple mistake. Right up until the actual event I had a horrible feeling something was going to go wrong. Not at all good to go through! As it works out everything worked out and everyone enjoyed themselves and I could finally relax!!!!

The booking system is absolutely awful

The booking system is absolutely awful. I have five £30 vouchers that were bought as a gift for me and my family, but when you try to make a booking, the system only allows you to use one voucher per transaction. I managed to book two adults separately, only to discover afterwards that the system requires one paying adult for every child. This information was not made clear during the booking process. I now have three children without tickets and three £30 vouchers that I am unable to use through the booking system. I’ve been told that callbacks aren’t available, and I’m unable to speak to anyone over the phone. I’m still waiting for a response to my email, 12 hours later. This is an incredibly frustrating experience, and the booking service is absolutely terrible. The whole process needs to be made much clearer and more user-friendly

Had a fantastic time,

Had a fantastic time , Lovely food and great artist. The only thing I can fault it for is the tent arrangement, there was that many tents all clumped together I went flying over the tent rope and smashed my head on an iron tent peg. Thankfully 2 lovely ladies took me back to our tent were my friends was, who is a nurse. She washed the cut out with a Syringe & water, and used steristrips to close the wound. Still not healed yet. But apart from that, would highly recommend. I am Definitely going again next year. God willing.if the tent situation is sorted. Jackie.

Avoid.

Avoid.Was given vouchers. Applied them at checkout Still got charged. Absolutely no intentions of paying me back, they said they would send another voucher, which would do the same and we'd be charged again. Had to do a charge back through my credit card. Hassle hassle hassle, don't bother. This may have happened to loads of people who may not realise. Go to the venue for tickets, not these dodgy cowboys

Was assisted with courtesy and…

Was assisted with courtesy and professionalism

Amazing experience

Amazing experience, for all ages

I wanted to change my ticket dates

I wanted to change my ticket dates. The process was super quick & easy

Smooth operation.