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Media & Publishing

Fever

216 reviews

4.1216 reviews
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About Fever

Data updated
Website
feverup.com
Category
Media & Publishing
Location
United States · New York
Status
Unclaimed
Last 12 months
216 reviews
Replies to negative
12% (5/42)
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Is Fever legit?

Fever (feverup.com) has a 4.1 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 77% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 12% of negative reviews. Last updated 2026-08-10.

What people say

J
James Walton · 1 review · Experienced 2026-08-04 ·

I mistakenly booked the wrong date

I mistakenly booked the wrong date. The website & app were very helpful and the problem was resolved within minutes

Reply from Fever2026-08-04

Glad we could help get the wrong-date booking sorted within minutes. We’re happy the website and app made the process easy for you, and we hope you enjoy more Fever experiences soon.

S
Simoes Fernando · 2 reviews · Experienced 2026-08-03 ·

Quick response and solve the issue

Quick response and solve the issue. Tks.

Reply from Fever2026-08-04

Glad we could help quickly and get things sorted for you. We’re happy to hear the issue was resolved, and we hope you enjoy more Fever experiences soon.

B
Blanca Rivera · 1 review · Verified · Experienced 2026-07-23 ·

Awesome experience

It was a wonderful performance, very well designed and full of entertainment: lights, music, dance, etc. I definitely recommend it.

Reply from Fever2026-08-04

So glad you enjoyed Mitos en el Ring and its wonderful performance! It’s great to hear the lights, music, and dance made it such an entertaining experience. Hope you join us for another Fever event soon!

L
Lavender · 31 reviews · Experienced 2026-08-03 ·

Simple instructions in changing date

It was so easy to transfer ticket to a new date by using the App do am cool. Very straight forward

Reply from Fever2026-08-03

So glad the app made changing your ticket date so straightforward! It’s great to hear the transfer was easy and smooth for you. Hope you enjoy more Fever experiences soon.

J
Jayess · 32 reviews · Experienced 2026-08-03 ·

Booking fees payable regardless...

I emailed Fever to ask if booking fees are payable if the tickets are booked at the venue booking office. They confirmed that the fees are not payable. Guess what? I travelled to the venue, purchased tickets and the fees WERE payable! Staff confirmed that they could do nothing about it (?). Staff at the booking desk were incompetent and unhelpful.

A
Abby White · 16 reviews · Experienced 2025-10-03 ·

A smooth experience to purchase…

A smooth experience to purchase tickets and they appeared in the app no problem

Reply from Fever2026-08-03

Glad to hear the ticket purchase was smooth and that everything appeared in the app without any issues. We’re happy Fever made things easy for you, and we hope you enjoy many more great experiences with us soon.

M
Mandy · 1 review · Experienced 2026-08-03 ·

Legal Thievery

They give you the option to swap event time/day, but you do not get credit for your purchase. I purchased 2 VIP tickets ($80/per) and switched to general admission ($65/per), a difference of $30. I not only lost the $30, I then had to pay an additional $10, even though I switched to less expensive tickets. Somehow this is legal. I will never attend another Fever event.

L
Lucie · 2 reviews · Experienced 2026-08-03 ·

Answering very quickly and giving clear…

Answering very quickly and giving clear answer to my request as well of how to proceed. Thanks a bunch.

Reply from Fever2026-08-04

We’re glad we could respond quickly and clearly to your request. Thanks for taking the time to share this, and we hope you enjoy more Fever experiences soon.

P
Poppy · 12 reviews · Experienced 2026-08-03 ·

prompt responses

Fever's systems provided me prompt replies to my multiple queries, that allowed me to manage my problems straightforwardly (I wanted to delete my card details from the system, and I wanted to change the dates of my tickets) and I won't download apps. I was able to manage the matters all through the website. Good!

Reply from Fever2026-08-04

We’re glad our website made it easy to sort out your card details and ticket dates so smoothly. Thanks for sharing your experience with Fever, and we hope you enjoy many more great Fever experiences soon.

J
JoAnn B · 2 reviews · Experienced 2026-05-23 ·

What an amazing show candlelight amazing dragons/coldpay

What an amazing show. The atmosphere and the music were exceptional.

Reply from Fever2026-08-03

We’re so glad you enjoyed Candlelight: Amazing Dragons/Coldplay and that the atmosphere and music made it such an amazing show. Hope you’ll join us for another unforgettable Fever experience soon.

R
Rosandra · 7 reviews · Experienced 2026-08-03 ·

Awful

Awful , hard and really not helpful with helping disabled people

A
Anna Simmons · 2 reviews · Experienced 2026-08-03 ·

Quick and efficient at resolving query

Reply from Fever2026-08-03

Glad we could help resolve your query quickly and efficiently. We’re happy to know your experience with Fever was a positive one, and we hope you enjoy many more unique Fever experiences soon.

y
yt · 1 review · Experienced 2026-08-03 ·

Your web site is terrible.

Java script does not remember my selections. If one item is changed all others revert to their default values. Site does not define "senior" (55+, 60+, 65+?) No help in FAQ's. Cannot email or chat customer service. There is no way to change selected date and time until the ticket / email is viewed. WHY IS THERE NO PASSWORD SECURITY? I would rate your web site a negative one, if possible.

未实际购买门票而收费

我正在浏览发烧网站,查看烛光活动的门票价格,以及不同舞台区域的座位数。我从未点击任何内容来确认购买或选择“购买”或任何类似的内容,也没有选择如何付款,下一分钟我收到一封电子邮件说“感谢您的购买”。我很震惊,几天后才意识到他们已经从我之前用于购买发烧商品的卡上扣款了。因此,不知何故,该应用程序存储了我的卡详细信息,他们向我收取了我从未选择购买的门票的费用。我已经通过电子邮件尝试了十多次退款,但他们不会退款,尽管我从未真正购买过它们。我什至不住在活动举办的城市,那我为什么要购买这个呢?我只是浏览票价,并在此过程中被收取费用。发烧时要小心,并检查他们是否存储了您的卡,因为似乎他们甚至可以在您不选择购买门票的情况下向您收费!最差的公司。

快速转身解决我的问题

Reply from Fever2026-08-03

Glad we could help sort things out quickly for you. We’re happy your issue was resolved with a quick turnaround, and we hope you enjoy more Fever experiences soon.

Une entreprise qui vous power à repayer…

您的企业需要偿还债务,您只需更改日期即可。这是一个重要的问题,也是一个原则问题。 在 14 日内恢复常态,我将改变现状。我很高兴地更换了日期,但我不担心更换日期。 加上所有的自动化,我的回答。 Cela m'apprendra,la prochaine fois je passerais par une société plus sérieuse comme Ticketmaster。 ------------------- 仅仅因为您想更改日期就强迫您支付额外费用的公司。这不是数量的问题,而是原则的问题。 根据法国法律,您通常有 14 天的撤药期。我几乎立即改变了主意,不是因为我想要退款,而是因为我想更改日期。 我很失望,因为一切都是自动化的,包括客户服务响应。 吸取教训。下次我会通过 Ticketmaster 买票,这是一家比 Fever 更可靠的公司。