Few Moda

No customer service

No customer service regarding shipment issues. Avoid at all costs.

Great customer service

Great customer service! I forgot to apply my points and they easily refunded my order. Thanks, Few Moda!

scam artists

buyer be aware!!! they will refuse your returns and claim that there are stains or damages to the items even though the items were never worn besides the 30 seconds it took to try on. their quality has been on the decline for years and they will keep hundreds of dollars hostage claiming to "donate" "damaged goods" to "charity..." probably for a write off for their greedy, scammy little company.

Good Customer Service

I was impressed with the customer service I received when my order was marked "delivered," but was in fact not. Few Moda offered to resend me the order if it did not turn up in a few days. Thankfully, three days later it showed up on my driveway (I think it had gone to a neighbor by mistake), so this wasn't necessary, but I was grateful for their understanding and help over an issue that was on the shipper and not them. Although the responses could have been a little more timely, overall I felt they handled the situation well and treated their customer with respect.

Outstanding Customer Service

I shipped a return back to Few Moda using the prepaid label. The shipping company lost my package. The Few Moda customer service team answered my emails immediately when I became concerned about my package return. When it became clear that the package was lost, the customer service team at Few Moda still issued me a full refund. Their customer service has always been responsive and helpful, but this was above and beyond. I will recommend Few Moda to anyone. Their clothing quality is outstanding, but the customer service is top notch.

I love Few Moda

I love Few Moda! Loving the new collabs, high quality fabrics, and prices! I would love a bit more variety with patterns (I LOVE navy but there is really only one navy floral pattern. It comes in a lot of the dress patterns but I don’t want a bunch of dresses in that same pattern) I also would love for the mini dresses to be a bit longer (or have the option for tall sizing!), like just above the knee! Love you guys! An annual membership is my birthday gift to myself to you every year, keep the great styles coming!

Amazing customer service!

I reached out trying to figure out my…

I reached out trying to figure out my membership and they were so quick and handled it for me and made it so easy! I’m so grateful for a good company.

AVOID AT ALL COSTS

AVOID AT ALL COSTS I ordered a top and a dress from this company. The top is okay, but they completely misrepresented the dress. The item I received is made from a cheap material and is several shades off from the version on the website. They state that shipping will take 6-9 days, but it took almost three weeks. If I wanted to buy an item that looked cute but was poorly crafted, I would've saved some money and ordered off of Shein. I'm so disappointed with the quality that I'm going to be returning this item. Note that the return policy is "within 28 days of shipping" not within 28 days of receipt. With a shipping process that takes up to three weeks, this is a garbage customer experience. They mark up the prices like 3-4x and then slash for their membership discount. It's a total scam that they're employing to trick customers and get a guaranteed cashflow.

Extremely disappointing experience

Extremely disappointing experience with Few Moda. I returned four items, all in excellent condition aside from a small amount of removable pet hair—something not listed anywhere in their return policy as grounds for rejection. Instead of notifying me or offering any resolution, they rejected the return outright and disposed of the items, leaving me with no refund, no credit, and no opportunity to recover them. I had to reach out myself just to avoid losing the full value of the order. Only after multiple follow-ups did they offer partial store credit, which I had to push back on to receive fair treatment. As a paying member, I expected far better communication, transparency, and accountability. Their vague “perfect condition” policy gives them unchecked discretion, and the choice to discard perfectly wearable items rather than return them is both unsustainable and unacceptable. I would not recommend this membership or company. Edit: they gave me a 100% store credit, which I still believe is not a fair compensation, but were not willing to budge on anything. I would still not recommend.

HORRIBLE CUSTOMER SERVICE AND SKETCHY…

HORRIBLE CUSTOMER SERVICE AND SKETCHY BUSINESS PRACTICES Once every quarter as a member you get $30 to apply to your order for 3 months. My credit wasn't working (days before the expiration date) and I finally emailed the FewModa team the day before expiration with screenshots of their site rejecting my credit. In response they said I was using another discount code which was not true so I responded to say that wasn't the case, then they said that I didn't have the minimum amount in my order of $150, when I had $230 in my cart! They completely refused to help me and lied to me about the problem so they didn't have to be accountable and when I tried responding to their email their inbox for both their customer service email and info email were "full" and not receiving messages. These people are SCAMMERS and not interested in upholding their membership perks. I feel so depleted trying to contact them because they don't have any other contact info besides these two email inboxes that they either turned off or blocked me from for no reason. I will be deleting my membership IMMEDIATELY.

High quality clothes + email from customer service in 5 mins with a solution

Wow this is going to sound like a robot but truly best customer service I've ever recieved. Two items were missing from my order, I emailed customer service and had a personal response and perfect solution within 5 minutes. Never happened before. Generally, the clothes all seem high quality and exactly as in photos. Very happy to have found this brand.

Horrific Quality and Terrible Business Policy and Customer Service

I am extremely disappointed by both the quality and their service. I am reading now through these reviews that a lot of other customers have has very similar experiences and it feels like Few Moda imposes extremely sketchy and poor business practices. I ordered an item online, tried it on when I received it, it didn't fit and was very poor quality. I immediately took off the item and put it back in it's bag with all original tags intact and returned the item in it's original packaging. I then got an email saying my return was rejected due to a deodorant mark. This is astonishing - I hardly tried on the item and certainly never wore it anywhere. Something that can easily happen in a try on experience and seems like an utterly bizarre reason to deny a return. I have been emailing their customer service back and forth and they are no longer answering any of my emails and are refusing to return my money. So I am now left without the item and without my money. This is truly horrible business practice that should be illegal. I do not recommend them whatsoever. It should also be noted the quality of the items and fabric is horrible and not what they are claiming to be....

Their returns are a scam!

I purchased a few things there and then returned the ones that fit me, literally put them right back in the bag after I tried them on. They now refuse to return money for one of the items because it’s stained. They sent a photo but the stain didn’t come from me. It’s clearly fraudulent and I have no recourse as a customer to get my money or at the very least, the dress back! They truly leave you powerless. I would stay away! Lastly, the quality isn’t good, which I guess makes sense if they’re using suppliers that supply crappy quality brands like Reformation.

Return Support

I had technical difficulties in returning a product where I had one day left in the return window but the webpage said I was unable to return the item. I contact Few Moda and within minutes they responded and within an hour they adjusted the actual webpage just to make sure I could submit the return. Great service!

Membership fee scam

I purchased a membership only to find out all the clothes are ill fitting and the fabrics aren't great. Even if you return ALL the products they will not refund the membership fee. It seems like a scam to offer inferior quality products and a quick cash grab for a useless membership fee. Save your money and skip this site.

Fabulous company that has gone really downhill

I first came across Few Moda almost five years ago at a fashion industry event, and at the time, the company felt like a well-kept industry insiders' secret. For a quarterly membership fee of $40 (which doesn't get put towards purchases), the company negotiated directly with factories who work for high-end designer brands to make fantastic, trendy clothes available for way, way less than those designers typically charged. I became a member in early 2022. At first, I was absolutely blown away by the incredible quality - we're talking items in natural fibers, fully lined, with pockets and other thoughtful tailoring details. Few Moda offers similiar designs to more expensive brands (Selkie's famous puff dress, Staud's Wells dress, Hill House Home's Nap dress) but they also offer their own beautiful original designs. Free shipping/returns were included in the membership, and I got tons of items and returned several without incident. Something has gone terribly wrong the past few months. It started with Few Moda running a "sale" that was poorly adminstered, with numerous items selling out, not shipping on time, or facing other issues. Then they tried to launch a jewelry line. I excitedly bought a cute little cherry necklace. The item that arrived felt cheap and tacky. The chain was rough and poorly made, and scratched/tugged at my hair. I wrote to Few Moda to ask for a refund. They said they'd look into it. I searched for the necklace on Google, only to find MULTIPLE vendors selling the exact same necklace on AliExpress for $2. I emailed Few Moda again - after all, they claim to tie up with high-end factories for exclusive items. No one at Few Moda ever bothered to respond. Fast forward to recently. I returned a dress I'd bought bc it didn't fit. I got a randomly generated email from Few Moda saying the return had been "rejected". I've never had that happen with Few Moda or ANY other brand. When I wrote to Few Moda's customer service, they told me the dress had "stains". This confused me - I'd tried the dress on for maybe 2 minutes, there's no way the garment could have picked up stains. Then it got weirder - they told me that due to their store policy, they couldn't return the item OR my money. At this point I was fully fed up, and said that they could either refund me in full OR give me the dress I'd paid for, but they couldn't keep both the dress and my cash. I was honestly boggled that they chose to act this way with someone who'd been a member for YEARS - my membership fees were easily 5x the price of the dress in question. They did refund me at this point, but it was the final straw and I cancelled my membership. The charitable view here is that competitive pressure, tariff uncertainty, and leadership/strategy change have led to a lot of issues at the company. The uncharitable view is that they've intentionally gone in a scammy-feeling direction, buying low end products, skimping on customer service, and getting stingy about returns. I stuck around for several months bc I loved the brand, but the hassle-free shpiping/returns and excellent CS were how I justified the membership. There are other companies I can buy from who don't require a quarterly fee. I feel bad writing this review, bc I genuinely do think this was a great concept and some of their items are still great, but I just can't wrap my mind around these really negative recent interactions I've had. I hope they turn things around!

Incredible customer service

There was an item missing from my shipment, and when I reached out to FewModa about it, I had almost immediate responses and options for quick resolutions of this issue. Their team was incredibly responsive, respectful, and did everything they could to rectify the problem. Their customer service alone will keep me coming back, in addition to their incredible clothes and prices!

Terrible customer service. They didn’t ship the item for over two weeks. Horrible experience. I do not recommend this store.

I ordered a top and purchased a 3-month membership with this store. My order never arrived. When I asked why it was taking so long, they claimed it was going through customs. But when I pointed out that we are in the USA, they admitted that the order was actually being shipped from outside the USA. Overall, this website seems very suspicious, and I would strongly recommend saving your nerves and avoiding it!

Customer service went above and beyond…

Customer service went above and beyond to make sure my experience was phenomenal. They accepted my request when they didn't have to and it made my day.