Few Moda

The company is incredibly responsive

The company is incredibly responsive! An item was missing from my package, and they refunded me immediately. The quality of the clothing is great as well.

Best customer service

Best customer service. Immediate replies and solved all issues.

I had a really good customer experience…

I had a really good customer experience with their team. I was extremely concerned about my over $500 order, and they were able to help me through it. Definitely gave me more faith in the company. One note for the team - they use AI for their customer service, and you have to push through to talk to a rep. The AI has given me incorrect information every time I spoke to it. I highly recommend not using them any more, as it started off as a really unpleasant experience.

Few Moda’s customer service is top tier

After USPS claimed they delivered my package from few moda in my parcel locker and it wasn’t actually in there, the Few Moda team was quick to help and fix the situation. I had been working with USPS and submitted tickets to figure out the issue but they kept claiming it had been delivered. The key to the parcel locker was locked in my mail box so no one other than USPS had access to it. But the locker was empty. I explained the situation to the customer service team at Few Moda and they quickly remedied the situation and sent out replacement items or refunded items that were now out of stock. I did not expect Few Moda to do this as it was fault on USPS, but I’m glad to know Few Moda will make things right. I will definitely continue shopping with them knowing my orders will be honored.

Very disappointing experience…

I had a very disappointing experience with Few Moda and do NOT recommend the company based on their handling of my recent return. I purchased a dress, which unfortunately did not fit properly. I tried it on briefly at home and returned it in perfect condition, having worn it for only a few minutes and ensuring it remained completely unharmed. Despite this, Few Moda rejected my return, citing “flawed seams” as the reason—an issue that was clearly present before I received the item. This type of response feels not only unfair, but also reflective of questionable business practices. As a customer who followed all return instructions and handled the item with care, I was shocked by the lack of accountability and transparency in how my return was processed. I reached out hoping for a resolution, but was met with what appeared to be a refusal to stand by the quality of their product or offer reasonable customer service. This experience has left me unwilling to shop with Few Moda again. Would give zero stars if possible. I hope the company takes serious steps to improve its return process and customer service policies. EDIT/update: Few MODA responded and provided a full refund for my returned item.

I accidentally switched the labels on…

I accidentally switched the labels on returns and sent Few Moda a few hundred dollars of another company’s clothes. I sent them a new label and they agreed to send it to the other company directly. Much appreciated! I also have loved many of the items I’ve received from Few Moda!

Great quality and customer service

The Few Moda website is easy to…

The Few Moda website is easy to navigate. Returns and exchanges are a seamless experience. Customer service responds to emails same day!

Superior customer service

Incredible customer service from my experience. They went above and beyond to assist me, and I could not have been more pleased by my interactions with their team. My rating: 10/10 — they did not have to help me, but were pleasant and happy to do so.

Really great customer service

Really great customer service. Quick response and helpful.

INTERNATIONAL CUSTOMERS - AVOID!

Few Moda market their returns as free for all members, but actually returns are only free if you're in the US. No warning about this during the whole checkout process. So on top of paying (and not being refunded) for the taxes additionally to the base price of each garment, you get the pleasure of paying even more to have the items returned. I ordered 2 dresses, returning both as material was poor on one and the other just was not flattering on me. If you're outside the USA, don't waste your money, plenty of good brands with better garment quality and a more transparent return policy.

High quality products and easy returns

I was so happy to discover this company on Instagram. I was skeptical at first but I’m so glad i signed up. Quality of all the items I received has been fabulous. I have ended up returning a couple of things that didn’t fit me, and the customer service made returns quick and easy. Love this company and their products. Highly recommend!

I needed to change my shipping address

I needed to change my shipping address, and the customer service team changed the shipping address AFTER my package had shipped. They were extremely helpful.

Customer Service is a Joke

I can’t think of worse billing practices and customer service than I’ve received here. I was very alarmed at seeing 4 pending charges for a quarterly membership. They then emailed me that my credit card wasn’t working. We resolved the issue which was about my card zip code. Then I get another email stating my card info wasn’t working even after I triple checked and updated everything. I saw another two pending charges from them and became extremely frustrated. No other company I have recurring charges with on this card has ever had an issue. I responded to them asking to please be looped in with billing because I was possibly going to cancel my account if this continued to be such a mess. They responded by not looping me in with billing and cancelling my account without being asked to do so. WTF? Who runs a business like that?

Happy customer

I’ve been a member for years and have always been happy with the clothing quality and customer service. No issues whatsoever. Shipping has also gotten faster in recent years. Highly recommend.

Love this brand

Love this brand! Always easy to order & exchange.

Beware of auto-renewal and poor Customer Service

I had a frustrating experience with Few Moda regarding their membership. Like another reviewer recently mentioned, I signed up for a quarterly membership at the time of my first purchase, and was shocked to find my credit card charged for an automatic renewal without my explicit consent. I don’t remember agreeing to an auto-renewal at the time of sign-up, and it certainly wasn’t made obvious. Adding to my frustration, the renewal terms weren’t included in the order confirmation email as the company claims they are. They state members receive a reminder email before renewal. I received mine during the chaos of Black Friday/Cyber Monday (on December 2nd to be specific), when my inbox was flooded with way too many promotional emails. The timing couldn't have been worse. When I noticed the charge, I immediately reached out to cancel and request a refund for the membership (as I have no intention in purchasing again). I emailed their support team 3 times over the course of a month and never got a single response. I was forced to dispute the charge through my credit card company—a step I’ve never had to take with any company before. On top of all that, the quality of the clothing doesn’t justify the cost. The pieces I received felt poorly made, with cheap fabric and an awkward fit. I was so disappointed that I ended up returning both pieces. Few Moda’s lack of transparency, poor communication, and unresponsive customer service have left me extremely disappointed. I wouldn’t recommend them to anyone, especially with so many better options out there.

Love them overall

I’ve probably made about 8 or 9 little hauls from few moda and I love almost everything. The quality is SIGNIFICANTLY better than any online clothes store I’ve ever ordered from. Obviously not everything works out and there are a few things that have been somewhat unflattering on me but that happens with any store anyways and the return process is really straightforward. I’m pretty weary of websites that only have email support but I’ve reached out a couple of times now for any issues with my membership and they always get back to me pretty quick and are very helpful. Really love them overall.

Not a fan

The first time I had ordered from them, the quality of the items was not good. They also look worn. I returned the items, and they did not refund me for all the items. I had purchased multiple sizes so a few were not even opened before I returned them. They said that there were stains on the items, but it's stains that were on the items before I even received them. After a few email exchanges they refunded me the full amount. I'm locked into their annual membership, so I gave it another try. My order still has not shipped out and it's been over 10 days since I've placed my order. So, I'm not a fan.

Constant restocking mistakes

Constant restocking mistakes. Weeks after an order being told they’re out of stock! Terrible customer service