FinditParts (finditparts.com) has a 4.3 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 83% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 44% of negative reviews. Last updated 2026-08-10.
What people say
F
Frank · 1 review · Verified · Experienced 2026-07-28 ·
★★★★★
Had hard to find part
Had the parts I needed. Shipped them next day air, and arrived like clockwork. This was our first order, but will be using them in the future for sure.
Reply from FinditParts2026-07-29
Thank you, Frank! We're thrilled we had the hard-to-find parts you needed and that your order arrived right on time. We truly appreciate your trust in us for your first order and look forward to serving you again in the future. Thanks for choosing FinditParts!
- The FinditParts Team
S
Scott Brown · 1 review · Verified · Experienced 2026-07-29 ·
★★★★★
Terrible RMA Process and Customer Service
We ordered the wrong parts which is not your fault but then I called to do an return and I was told we would get rma paperwork in 1-2 days and then it would take 7-10 days to get our money back after they received the parts back. Two days just to generate a number!?!? Then we ordered and overnighted the correct parts and we received 1 tracking number below the list of parts we ordered so I assumed they would all be here the next day but no. At 10 the next morning we receive an email saying there’s a problem with our delivery. No information as to what the problem is just that there was a problem. Well the problem was one of the parts didn’t get shipped. When I called the customer service rep was no help. I tried to get him to refund our overnight shipping since we didn’t get it overnight. The answer was no. Now we’re stuck at a shop without our part paying for another nights hotel when you knew yesterday that we weren’t getting our parts and didn’t communicate it. So between that and your farce of a rma process, I will never order parts from you again.
Easy to order and prompt order acknowledgment. Communication all the way until the package arrives at your door. The price is always the best! Quality goods at a fair price.
Reply from FinditParts2026-07-28
Thank you, Shannon! We're delighted to hear you enjoyed our easy ordering process, communication, fair pricing, and quality products. We truly appreciate your kind words and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
Service and products are reliable and effective!!!
Reply from FinditParts2026-07-28
Thank you, Edward! We're delighted to hear you found our products and service reliable and effective. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
Thank you, Benjamin! We're thrilled to hear your parts arrived on time and were exactly what you needed. We truly appreciate your recommendation and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
PART AVAILABILITY IS GREAT, WEBSITE IS EASY TO NAVIGATE, AND PARTS ALWAYS ARRIVE IN A TIMELY MANNER.
Reply from FinditParts2026-07-28
Thank you, Howard! We're thrilled to hear you were happy with our part availability, easy-to-use website, and timely delivery. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
H
Harry · 5 reviews · Verified · Experienced 2026-07-22 ·
★★★★★
The part was shipped only to find out…
The part was shipped only to find out it was the wrong part. Called FinditParts and the salesman I spoke to was very helpful in figuring out the issue. My refund was put through and we are figuring out how to fix my issue.
Reply from FinditParts2026-07-28
Thank you, Harry! We're glad our team was able to assist you and help get your refund processed while working toward a solution. We truly appreciate your patience and kind words, and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
J
James Miller · 2 reviews · Verified · Experienced 2026-07-27 ·
★★★★★
Order spare parts for crown reach…
Order spare parts for crown reach truck. fast delivery!
Reply from FinditParts2026-07-28
Thank you, James! We're glad we could provide the parts you needed and that they arrived quickly. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
There is no need for a refund. I received the part the day after I posted my review. Thank you for your excellent service. You were the only company that was able to provide the correct part after I had searched everywhere else. I truly appreciate your help. Although your prices are a little higher than some others, the quality and accuracy of your parts make it worthwhile. I will continue purchasing parts from you, and I'm already ready to place my next order. Thank you again! Dr. Ortiz
Reply from FinditParts2026-08-04
Sergio, we're very sorry that your order never arrived and for the frustration this caused. To make things right, we've issued a full refund for your order. We sincerely apologize for the inconvenience and appreciate your patience.
- The FinditParts Team
The surge collant tank was the exact OEM part I was looking for.
Reply from FinditParts2026-07-28
Thank you, Ian! We're thrilled to hear you found the exact OEM part you needed. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
I did a google search for an International part that was backordered through International.
FindItParts had part needed in stock.
Ordered Friday 7/24/2026, delivered 7/27/2026.
Reply from FinditParts2026-07-28
Thank you, Rich! We're thrilled we had the part you needed in stock and that it arrived quickly. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
Thank you, Harold! We're thrilled to hear you were happy with our parts, pricing, and quick delivery. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
they have great customer service no language barrier when you talk to them received my parts quickly great prices easy to order
Reply from FinditParts2026-07-27
Thank you, Tim! We're thrilled to hear you had a great experience with our customer service and that your parts arrived quickly. We truly appreciate your kind words and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
Find it parts is always backed up. And sold good parts, the only issue I have is the instant tracking number. You get is not the tracking number. You can use that's it.
Reply from FinditParts2026-07-27
Thank you for your feedback! We're glad to hear you've been happy with the quality of our parts. We also appreciate your suggestion regarding tracking information, and we'll share it with our team as we continue working to improve the customer experience. Thank you for choosing FinditParts, and we look forward to serving you again!
- The FinditParts Team
Thank you, Ernesto! We're delighted to hear your order arrived quickly. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
Thank you, Michael! We're delighted to hear you received the right part on time and at a great price. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
The part was needed modifications to be installed. The listing is not accurate
Reply from FinditParts2026-08-03
Rick, we're sorry to hear the part did not match your expectations and that the listing was not as accurate as it should have been. We sincerely apologize for the frustration and inconvenience this caused, and we appreciate you taking the time to share your feedback.
- The FinditParts Team
Part came and the end was bent up. Been a week and still not reimbursed for tax paid (I sent my farm tax exemption card to your team).
I did like the price and quick shipping.
W
William Pace · 2 reviews · Verified · Experienced 2026-07-17 ·
★★★★★
Good pricing
Good pricing, transparent transaction and love i got to pick how I wanted the item shipped.
Reply from FinditParts2026-07-27
Thank you, William! We're delighted to hear you were happy with our pricing, transparent ordering process, and shipping options. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
Thank you, Max! We're glad to hear everything was easy from start to finish. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team