Welcome to Firegemss, your number one source for all thingsWe sell trinkets, gadgets, and thingamabobs, you're guaranteed to love it!! We're dedicated to giving you the very best quality of products, with a focus on your experience, the value we bring, and our excellent customer service! When we first started out, our ability to make connections with the BEST manufacturers to provide the most quality products for our customers drove us to work together as a unit and bring you the best value and customer service possible. We now serve customers all over the world and are thrilled that we're able to turn our passion into our own website.
Written by the business, not verified by us.
Is Firegemss legit?
Firegemss (firegemss.com) has a 1.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 85% of reviews are 1 star, a relatively high share; The business has replied to 52% of negative reviews. Last updated 2026-10-24.
Have not got any confirmation on the payment please help?
Reply from Firegemss2023-12-16
Hi Rikard Olkinuora.
We're very sorry to hear about your negative experience and we sincerely apologize for the frustration this has caused. We have escalated your review to our sales leadership team to investigate.
Your experience does not match the standards we hold ourselves to and we would like the opportunity to earn your trust. If you are able to, please respond to our request for more information and we can have a member of our leadership team reach out.
I purchased the embroidered dress as a Christmas gift and it finally arrived after about 17 days. The quality of the clothes was pretty good and it was worth the wait.
It seems that my worries are unnecessary.
Reply from Firegemss2023-12-16
Thank you for your positive review, Rebecca Webster! We're happy to help! Please let us know if you need anything else!
Ok this might be really controversial and underrated and you might think they paid me to say this - I ordered an embroidered hoodie on November 12, 2023. I must admit I was really scared as after I passed my order, and after I read some reviews, I was afraid to never receive it or the item being bad quality.
However I received it tonight and I am amazed with how it turned out. The Ferrari that's embroidered is actually so realistic! I am really happy with that order.
⚠️ I would advise you to pay with PayPal.
Reply from Firegemss2023-12-16
Thank you for your positive review,Anais Coquillas! We're happy to help! Please let us know if you need anything else!
Hi Hairon Rodriguez Rodriguez.
We're sorry to hear about your negative experience, and we apologize for the frustration it caused. We've escalated your comment to our sales leadership team for investigation.
Your experience did not meet the standards we hold ourselves to, and we want the opportunity to earn your trust. We are doing real online sales. If possible, please respond to our request for more information and we can have a member of our leadership team contact you.
The quality and design is terrible.not worthy this price. Could attach the item I received if Trustpilot allows.
Reply from Firegemss2023-12-16
Hi WB.
We're sorry to hear about your negative experience, and we apologize for the frustration it caused. We've escalated your comment to our sales leadership team for investigation.
Your experience did not meet the standards we hold ourselves to, and we want the opportunity to earn your trust. We are doing real online sales. If possible, please respond to our request for more information and we can have a member of our leadership team contact you.
Haven't received my order for 6 weeks and still waiting. I think they scammed me!
Reply from Firegemss2023-12-16
Hi Spyros.
We're very sorry to hear about your negative experience and we sincerely apologize for the frustration this has caused. We have escalated your review to our sales leadership team to investigate.
Your experience does not match the standards we hold ourselves to and we would like the opportunity to earn your trust. If you are able to, please respond to our request for more information and we can have a member of our leadership team reach out.
He kept saying I should receive in 2 weeks buts it's been more than 60 days! I had to dispute it with my bank because no one replies! Save your money from this SCAM!
Reply from Firegemss2023-12-16
Hi Mariana Pimenta Martins.
We're very sorry to hear about your negative experience and we sincerely apologize for the frustration this has caused. We have escalated your review to our sales leadership team to investigate.
Your experience does not match the standards we hold ourselves to and we would like the opportunity to earn your trust. If you are able to, please respond to our request for more information and we can have a member of our leadership team reach out.
Terrible company. I have yet to see my order, nobody is responding and the website now appears to be offline
Reply from Firegemss2023-12-16
Hi Thomas Harborne.
We're very sorry to hear about your negative experience and we sincerely apologize for the frustration this has caused. We have escalated your review to our sales leadership team to investigate.
Your experience does not match the standards we hold ourselves to and we would like the opportunity to earn your trust. If you are able to, please respond to our request for more information and we can have a member of our leadership team reach out.
Over a month waiting for my order. had nothing from them since the original confirmation and I've sent messages both directly and via their customer support... but zero response ! now the link from my original email has stopped working !!!!
Reply from Firegemss2023-12-16
Hi Chris Adams.
We're very sorry to hear about your negative experience and we sincerely apologize for the frustration this has caused. We have escalated your review to our sales leadership team to investigate.
Your experience does not match the standards we hold ourselves to and we would like the opportunity to earn your trust. If you are able to, please respond to our request for more information and we can have a member of our leadership team reach out.
Such a fraud company.
I have placed an order that they have never send to me. I tried so much to get my money back. But they ignore my emails.
Do not trust them.
Reply from Firegemss2023-12-16
Hi hooman azizi.
We're very sorry to hear about your negative experience and we sincerely apologize for the frustration this has caused. We have escalated your review to our sales leadership team to investigate.
Your experience does not match the standards we hold ourselves to and we would like the opportunity to earn your trust. If you are able to, please respond to our request for more information and we can have a member of our leadership team reach out.
Hi Tamara.
We're very sorry to hear about your negative experience and we sincerely apologize for the frustration this has caused. We have escalated your review to our sales leadership team to investigate.
Your experience does not match the standards we hold ourselves to and we would like the opportunity to earn your trust. If you are able to, please respond to our request for more information and we can have a member of our leadership team reach out.
It honestly looks like a scan. Waiting for over two months on my product, respondses I get are of the same, always its comming, its comming, its comming...
Please don't fall for this.
Reply from Firegemss2023-12-16
Hi Roy Jacobsen.
We're very sorry to hear about your negative experience and we sincerely apologize for the frustration this has caused. We have escalated your review to our sales leadership team to investigate.
Your experience does not match the standards we hold ourselves to and we would like the opportunity to earn your trust. If you are able to, please respond to our request for more information and we can have a member of our leadership team reach out.
Hi Mattie Barnett Mattttie.
We're very sorry to hear about your negative experience and we sincerely apologize for the frustration this has caused. We have escalated your review to our sales leadership team to investigate.
Your experience does not match the standards we hold ourselves to and we would like the opportunity to earn your trust. If you are able to, please respond to our request for more information and we can have a member of our leadership team reach out.
I ordered XL hoodie but it is as small as M size . And the quality is really bad . I am so disappointed.
Reply from Firegemss2023-12-16
Hi Gozde T.
We're very sorry to hear about your negative experience and we sincerely apologize for the frustration this has caused. We have escalated your review to our sales leadership team to investigate.
Your experience does not match the standards we hold ourselves to and we would like the opportunity to earn your trust. If you are able to, please respond to our request for more information and we can have a member of our leadership team reach out.
1,5 months after ordering still no shipment. Costumer service replied with no information, just the regular blabla that it takes longer. Luckily I got my money back because I paid with PayPal.
Reply from Firegemss2023-12-16
Hi Hannah.
We're very sorry to hear about your negative experience and we sincerely apologize for the frustration this has caused. We have escalated your review to our sales leadership team to investigate.
Your experience does not match the standards we hold ourselves to and we would like the opportunity to earn your trust. If you are able to, please respond to our request for more information and we can have a member of our leadership team reach out.
I did receive my order after 6 weeks. The shipping was extremely long, and the fabric is extremely cheap and ugly. It's synthetic and very very thin. Definitely not worth the 50 bucks. Not what was advertised. So yeah, it's a scam.
Reply from Firegemss2023-12-16
Hi Danaé Fournier.
We're very sorry to hear about your negative experience and we sincerely apologize for the frustration this has caused. We have escalated your review to our sales leadership team to investigate.
Your experience does not match the standards we hold ourselves to and we would like the opportunity to earn your trust. If you are able to, please respond to our request for more information and we can have a member of our leadership team reach out.
100 % Scam. After Payment , you receive a Confirmation and thats it. After Weeks , nothing... and you guess.. they do not respond via their "Support".
GG WP and instagram keeps blasting this advertisement.
Reply from Firegemss2023-12-16
Hi Xam
We're very sorry to hear about your negative experience and we sincerely apologize for the frustration this has caused. We have escalated your review to our sales leadership team to investigate.
Your experience does not match the standards we hold ourselves to and we would like the opportunity to earn your trust. If you are able to, please respond to our request for more information and we can have a member of our leadership team reach out.
Hi das das.
We're very sorry to hear about your negative experience and we sincerely apologize for the frustration this has caused. We have escalated your review to our sales leadership team to investigate.
Your experience does not match the standards we hold ourselves to and we would like the opportunity to earn your trust. If you are able to, please respond to our request for more information and we can have a member of our leadership team reach out.
Did not recive my pack and they didn't answer to mails. Think it is scam.
EDIT: I recived my box but after 6 weeks and no news of it. better than nothing🙄
Reply from Firegemss2023-12-16
Hi Saverio Castelli.
We're very sorry to hear about your negative experience and we sincerely apologize for the frustration this has caused. We have escalated your review to our sales leadership team to investigate.
Your experience does not match the standards we hold ourselves to and we would like the opportunity to earn your trust. If you are able to, please respond to our request for more information and we can have a member of our leadership team reach out.
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