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Home & Garden

FireplacesDirect

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101 reviews

4.2101 reviews
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About FireplacesDirect

Data updated
Website
fireplacesdirect.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
2 reviews
Replies to negative
89% (16/18)
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About this business

We're glad you're here, because we wouldn't get to work for this great company without you. What makes us so great, you ask?We work hard.Our team has decades of hearth, patio, and barbecue experience. We know our products inside and out, and we use this knowledge to better serve you. When you call, one of the smiling faces below will answer the phone and help you to the best of their abilities every time. We do our best to ensure you're happy with every purchase.We play hard.We've been one of the fastest growing companies in the Eastern Iowa Corridor for several years running. We were also named one of the "Coolest Places to Work" by a local business journal. It's no accident — lunch cookouts, a casual atmosphere, and a truly awesome team of people make us a unique group. Satisfied team members create satisfied customers.

Written by the business, not verified by us.

Is FireplacesDirect legit?

FireplacesDirect (fireplacesdirect.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 89% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

Yesterday when I called my wait time…

Yesterday when I called my wait time for a sales representative was less than 45 seconds. When Nick got on the line he was very helpful in answering questions that I had after viewing the website, about the remote/valve assy I was interested in. Satisfied with the answers and that the selection would suit my needs he h took my order over the phone. Today I received an email that the order was shipped! Thanks Nick, Bob S.

Reply from FireplacesDirect2023-12-27

Hello Bob, Thank you for your review. We're so happy to hear that you're pleased with our service (especially Nick!), and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions

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