Automotive parts : Brake & Clutch parts,Filters,Belts,Wipers,Chassis, Suspension We cover models including Japanese,European, American,Chinese,Korean vehicles
Fitinpart.sg (fitinpart.sg) has a 3.5 out of 5 rating on OK.one, based on 652 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 61% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 85% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently share that international shipping is exceptionally fast, and ordered items arrive securely packed and exactly as described in the online catalog. Many enthusiastic buyers also appreciate the reasonable pricing and genuine parts that make maintaining their personal vehicles much easier and considerably more affordable. However, some people mentioned unexpected extra import taxes and customs fees charged upon delivery that significantly added to the final overall cost. Others also noted that tracking active orders or sorting out incorrect items could occasionally become difficult, confusing, and tedious during the process.
Auto-generated from all reviews of this business. For reference only.Except the time it took, very satisfied with the experience.
Dear Vinal, We really appreciate you taking the time out to share your experience with us. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review. Cheers!
takes too long to ship hard to know when it will ship hard to know what is on order
Dear Nick, Thank you for taking the time out to share your experience with us. We truly apologise as all pre order items in our webstore are based on vendor's availability. We are looking to source more reliable vendor with shorter delivery time so as not to disappoint our customers. Nevertheless, we do look forward to serving you again on better days!
I've been a repeat customer for Fitinpart. I ordered two items and both mentioned on the way, no issues, etc. Only upon collection day was my second item said not available, which caused some slight inconvenience as I had to source it elsewhere from overseas, resulting in delay for my change of parts. However, I understand such matters are sometimes unavoidable but perhaps can be notified earlier instead of just 1 few minutes before stating item is ready for collection.
Dear Nick, Thank you for taking the time out to share your experience and sharing your review with us. Your feedback will help us to further improve our service for everyone. We look forward to serving you again and hope to redeem ourselves and get 5 stars from you on your upcoming order review. We thank you once again for your kind understanding.Cheers!
ENQUIRY NO REPLY AND ORDER ALWAYS CANCELLED PLEASE IMPROVE IT. THANKS
Dear Vincent, Thank you for taking the time out to share your experience with us. We truly apologise as all pre order items in our webstore are based on vendor's availability, unless for those in stocks item, we are then able to determine its availability on our part. We are looking to source more reliable vendor so as not to disappoint our customers. We look forward to serving you again on better days!
Fast & Efficient Thank you
Dear Charles, We really appreciate you taking the time out to share your experience with us. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review. Cheers!
only 1 of my item are not in stock, need to update stock available so wont miss anythink, Overall is perfect..
Dear Heanz, Thank you for taking the time out to share your experience and sharing your review with us. Your feedback will will help us to further improve our service for everyone. We look forward to serving you again and hope to redeem ourselves and get 5 stars from you on your upcoming order review. Cheers!
Very disappointed. Delivery lead time in order stated 2-4 days. Actual delivery took 10 days to deliver.
Dear Ben, Thank you for your review. We are sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention. Nevertheless, we are glad you have well received your order from us. We've will list our available hours more clearly on our 'Contact Us' page. We hope to serve you on better days and be able to create better customer experience for your next order. Thank you!
The pick up / warehouse side of the house is friendly and service i recieved from them is excellent however, the sales side of the house is clearly lacking such virtue. My items was delivered way off the estimated arrival date (D day + 20 days) and no calls/message/anything to inform me about the delay. Only when i call them directly to enquire about it, they then inform me that there is a delay (like duh, if not i call for what). It could have been a excellent rating, but the sales side of the house has to screw it up.
Dear JC, We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Your feedback will help us get better and we will strive to improve our service quality standards to all our customers. Feel free to contact our hotline if you require further assistance and hope to redeem ourselves in your next purchase. Thank you!
The order did not ship on the date given.
Dear Gregory, Thank you for taking the time out to share your experience and sharing your review with us. Your feedback will will help us to further improve our service for everyone. We look forward to serving you again and hope to redeem ourselves and get 5 stars from you on your upcoming order review. Cheers!
1)Item lost. 2)Item in stock but later cancelled due no stock. 3)Logistic giving false information on the delivery status.
Dear Rashidan, We truly regret the inconvenience caused on your part and apologise for the bad shopping experience. Our team have also gotten in touch with you to further rectify the matter and we greatly appreciate the opportunity to make things right and hope to serve you on better days!Thank you
Just purchased recently, not sure how is the quality of the parts. Hotline always no answer.
Dear Michael, We really appreciate you taking the time out to share your experience with us. We look forward to serving you again and hope to redeem ourselves and get 5 stars from you on your upcoming order review. As we may experience high call volume, you may alternatively send us your enquiries to us via our email: [email protected]. Thank you!
Damaged part was sent. Request to arrange a more convenient exchange location was not entertained, very disappointing!
Dear ST Lim, Thank you for bringing this to our attention. We sincerely apologise for the negative experience you had with our company. We believe our team had made the necessary arrangement for a replacement of your damaged item. Please look out for updates via your email. Nevertheless, we hope to redeem ourselves and serve you again on better days! Thank you
Items arrived a week from the date of order all in place.
Dear Alan, We really appreciate you taking the time out to share your experience with us. We look forward to serving you again and hope to redeem ourselves and get 5 stars from you on your upcoming order review. Cheers!
Dear Ck Tan, Thank you for reaching out to us. We apologise for the inconvenience caused on your part, however our team had already notified you accordingly in regards to your order status. You may want to check your Registered Email and Login into your Fitinpart Account to view the order update moving forward. Nevertheless, we hope to serve you again on better days! Thank you!
Good experience. Keep it up!
Dear SL We really appreciate you taking the time out to share your experience with us. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review. Cheers!
Slow to deliver. Order on 30 Mar only received on 6 Apr.
Dear Tan Hock Kwee, Thank you for taking the time out to share your experience and sharing your review with us. Your feedback will will help us to further improve our service for everyone. We look forward to serving you again and hope to redeem ourselves and get 5 stars from you on your upcoming order review. Cheers!
Very bad customer service after payments. I have purchased over 470$ value items and they missed two bushes when packing. I have paid big custom duties for the package and the duties have calculated including missing items. After clearance I asked fit in part to re send items with free of charge that bearing shipping and taxes by them. And ask direct shipment from vender or via them. They firstly lied that items are out of stocks and when I seeking there site items are available. then they said they have to contact the venders. And finally they have refunded only item cost and shipping cost without taxes that I have paid without asking by me. Poor customer service and not caring about their mistakes. Very bad
Dear Aruna, We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We believe our customer service team have been in contact with you throughout your experience and discussing this further. We greatly appreciate the opportunity to make things right and hope to serve you on better days!Thank you
Price and delivery timing was good however some of my ordered got cancelled twice which is quite ridiculous.
Dear Alson, We really appreciate you taking the time out to share your experience with us. We apologise as vendor is unable to supply to your order. We are looking for more reliable vendor to minimise our cancellation orders moving forward. We hope to serve you again on better days.Cheers!
My packed arrived intact but the packaging was damaged. It very cool but they need to upgrade their packaging
Dear Stanfield, We really appreciate you taking the time out to share your experience with us Your feedback will help us get better and we will strive to improve our service quality standards to all our customers. . We look forward to serving you again and hope to get 5 stars from you on your upcoming order review. Cheers!
Easy to find parts and place order. Fast delivery and always informed about shipping and estimated delivery day/time. Unfortunately one of the parts had a little quality issue wich probably happened during transport. Still able to use it but should be packed more securely next time!
Dear Kunde, We really appreciate you taking the time out to share your experience with us Your feedback will help us get better and we will strive to improve our service quality standards to all our customers. . We look forward to serving you again and hope to get 5 stars from you on your upcoming order review. Cheers!
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