Automotive parts : Brake & Clutch parts,Filters,Belts,Wipers,Chassis, Suspension We cover models including Japanese,European, American,Chinese,Korean vehicles
Fitinpart.sg (fitinpart.sg) has a 3.5 out of 5 rating on OK.one, based on 652 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 61% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 85% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently share that international shipping is exceptionally fast, and ordered items arrive securely packed and exactly as described in the online catalog. Many enthusiastic buyers also appreciate the reasonable pricing and genuine parts that make maintaining their personal vehicles much easier and considerably more affordable. However, some people mentioned unexpected extra import taxes and customs fees charged upon delivery that significantly added to the final overall cost. Others also noted that tracking active orders or sorting out incorrect items could occasionally become difficult, confusing, and tedious during the process.
Auto-generated from all reviews of this business. For reference only.Dear Freddy, We really appreciate you taking the time out to share your experience with us. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review.Cheers!
The order arrived and packed very well but one of my order doesnt have inside the box
Dear Al Muizz, We really appreciate you taking the time out to share your experience with us. We apologise for overlooking the missing item from your order and we are glad that this issue had been rectified. We look forward to serving you again and redeem ourselves to get 5 stars from you on your upcoming order review!
I ordered 3 items (air filters for aircon and engine and oil filter) and I believe the oil filter was not immediately available that it caused the delay in delivery. Should I was informed beforehand, I could have delayed the oil filter for other items to arrive on time.
Dear Aurelio, We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We truly apologise for the inconvenience caused on your end. We are currently working on a system update which will be launch in the upcoming weeks. This update will have improved order tracking and in event there are delays, it would be communicated better to all our customers . We hope to redeem ourselves in your next order.Cheers!
Hello, how are you, I hope the covid was not a big problem. My annoyance is that I ordered an engine belt for a nissan and it never arrived, but the worst thing is that no one was kind enough that my order was late and had to be rescheduled, my business is online parts sales and the customer in question He was very angry with me because I promised him an approximate date and I could not meet, I hope you take my criticism as constructive and that it serves to improve the service, thanks for your attention, I may continue to do business with you because I am also a businessman and I understand that these types of situations are always possible, greetings and take care
Dear Ariel. Thank you for entrusting us to help you with your automotive needs. We really appreciate you taking the time out to share your experience and sharing your review with us at Fitinpart.Sg and the community!We truly apologise for the inconvenience caused on your end. We are currently working on a system update which will be launch in the upcoming weeks. This update will have improved order tracking and in event there are delays, it would be communicated better to all our customers . We hope to redeem ourselves in your next order. If you do have any further enquiries do feel free to contact us. Cheers!
Dear Pang Woei Tshun Elic, We really appreciate you taking the time out to share your experience with us. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review.Cheers!
Dear Jordan, We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Your feedback will help us get better and we are looking into sourcing more reliable vendors to minimise the delivery time . Feel free to contact our hotline if you require further assistance. We hope to serve you again on better days!
Purchased Nissan Almera N17 fuel filter but did not come with attaching pipes. Cannot fit without its. Cabin filter also cannot use. Update: Fuel Filter had returned, no question asked. 👍🏼👍🏼👍🏼
Dear Tiang Soon Lin, Thank you for bringing this to our attention. We sincerely apologise for the negative experience you had with our company . We have listed our available hours more clearly on our 'Contact Us' page.You may call our hotline during operating hours or drop us an email at [email protected] if you are open to discussing this further. We greatly appreciate the opportunity to make things right and hope to serve you on better days!Thank you
I tried ordering inner tie rods and tie rod boot. The service was extremely deplorable and unprofessional! First Fitinpart.sg listed the parts as available, yet you had me waiting for so many days for your vendor to say the part is not available. And you took my money for the part you were not aware of being available. Second You cancelled the order, couldn't you have checked another vendor for the part? I expressed many times to your representatives that I needed this part. Worse yet, you have chosen to send the boot without the tie rod, what am I going to do with it? Third After canceling the order, you placed the same item (tie rod) back unto your website saying that it is available. How does that make sense? Only now I realize that you are misleading your customers. This was my first doing business with you and I have no intention of coming back!
Dear Josh Kelly, Thank you for taking the time to share with us your experience and bringing this to our attention, We sincerely apologise for the negative experience you had with our company . We believe that our customer service representative had already clarify this matter further with you. Nevertheless, you may call our hotline during operating hours or drop us an email at [email protected] if you are open to discussing this further.We greatly appreciate the opportunity to make things right and hope to serve you on better days!Thank you
Slow respond and long delivery time It took them a month after my payment
Hi Ghanim, Thank you for taking the time to share with us your experience. We truly apologise for the delay in shipment for your order if any. As you have chosen an 18 working days waiting time under the product offer id, thus the delivery date had been calculated accordingly for you. Moving forward you may call our hotline during operating hours or drop us an email at [email protected] to enquire further. Hope to serve you again on better days!Thank you
If the item not available instead of refund please offer alternative of the same item from different source.
Dear Juks, We really appreciate you taking the time out to share your experience with us. We truly apologise for the experience that you have faced. Your feedback will help us to improve service for everyone and we are looking to source more reliable vendors to improve our cancellation/refund rate. We look forward to serving you again and hope to redeem ourselves and get 5 stars from you on your upcoming order review.Cheers!
Dear Alvin, Thank you for taking the time out to share your experience with us. We truly apologise as all the pre order items that you have ordered are from our overseas vendors and due to a stricter freight control, shipments may be delayed. We are looking to source more reliable vendor locally so as not to disappoint our customers. We look forward to serving you again on better days and be able to redeem ourselves to you on your upcoming order review.Cheers!
Dear Kasim, We really appreciate you taking the time out to share your experience with us. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review.Cheers!
15 days to deliver.i bought another one because I could not wait as my vehicle was having issues.Should have explored more options to get it locally as the time took was too long and also for the same price.This item I received has no use and likely be sold away.not a chance I will order anything again.
Dear Richard, Thank you for taking the time to share with us your experience. We would like to apologise for the inconvenience caused at your part. We strongly advise cm to carefully view the number of days for every pre order listing especially for offers that are more than 10 working days before committing to a purchase.This will help to eliminate any unsatisfactory service for our customers. You may call our hotline during operating hours or drop us an email at [email protected] if you are open to discussing this further. We greatly appreciate the opportunity to make things right and hope to serve you on better days!Thank you
I have ordered and paid also for 2 air filters but you did not have it?. I appreciate money return, but I would not buy only brake pads as I was hoping to spread the cost of delivery. I suggest that your offers are updated together with what you can deliver. Apart from that I am satisfied with your services. Thank You Andrew
Dear An Przewlocki, We appreciate you taking the time to share with us your experience. We truly apologise for the inconvenience caused on your part and rest assured we will proceed with the refund accordingly, We will notify you the status via email. If you do require any further assistance, you may reach us via email: [email protected]. Your feedback will help us get better and we will strive to improve our service quality standards to all our customers. We look forward to serving you again soon!
The website is good and well thought out. Only thing is the delivery takes too long. If you call some of the stockist, you could probably get the same thing much faster.
Dear CL, Thank you for taking the time out to share with us your experience. We apologise for the delay in shipment for your order. We are looking towards having more reliable suppliers working together with us so that we can create better shopping experience for all our customers, especially for overseas shipments. Once again we thank you for your review and do drop us an email at [email protected] if you have any further enquiries. We look forward to serving you again! Cheers!
Maybe the price be lower slightly and staff to be more cheerful. :)
Dear Tao Min Cheong, We really appreciate you taking the time out to share your experience with us. We truly apologise for the bad experience that you have faced. Your feedback will help us to improve service for everyone. We look forward to serving you again and hope to redeem ourselves and get 5 stars from you on your upcoming order review.Cheers!
My only gripe is that parts are listed in stock and available but once the order has been processed, I have been informed that the part isn't available. It happened on 2 occasions but otherwise I'm fairly pleased with my purchases. Wide selection and great prices. Can recommend them, though, might be worth emailing ahead to see if the part is actually available before completing the transaction.
Dear Christopher, We really appreciate you taking the time out to share your experience with us. We truly apologise for the bad experience that you have faced. Your feedback will help us to improve service for everyone and we are looking to source more reliable vendors to improve our cancellation rate. We look forward to serving you again and hope to redeem ourselves and get 5 stars from you on your upcoming order review.Cheers!
Products shipped quickly and at a good price. However.... DHL, the shipper, charges so much in clearing and admin fees that by the time I received my order, it was almost 3x the parts price. Basically paid 60 dollars in total for a part that was 23.
Dear Phil, Thank you for taking the time to share with us your shopping experience. We would like to apologise for any inconvenience caused on your part. We strongly advise that all our customers read through our terms and conditions in regards to overseas shipment customs and taxes as this will help to eliminate any unawareness. Nevertheless, we look forward to serving you again on your next order!Cheers!
My first time ordering from Fitinpart.sg, they disappointed me due to an error in shipping calculation. This error took them more than 2 weeks to rectify. The second time around, they were very fast in processing my order request, from order to shipping took less than a week.
Dear Adam, We really appreciate you taking the time out to share your experience with us. We truly apologise for the bad experience that you have faced. Your feedback will help us to improve service for everyone. We look forward to serving you again and hope to redeem ourselves and get 5 stars from you on your upcoming order review.Cheers!
Good service. Not as prompt as before. Also needs to provide realistic time frame for items to ship.
Dear Rob, We really appreciate you taking the time out to share your experience with us. Your feedback will help us to improve service for everyone. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review.Cheers!
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