Automotive parts : Brake & Clutch parts,Filters,Belts,Wipers,Chassis, Suspension We cover models including Japanese,European, American,Chinese,Korean vehicles
Fitinpart.sg (fitinpart.sg) has a 3.5 out of 5 rating on OK.one, based on 652 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 61% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 85% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently share that international shipping is exceptionally fast, and ordered items arrive securely packed and exactly as described in the online catalog. Many enthusiastic buyers also appreciate the reasonable pricing and genuine parts that make maintaining their personal vehicles much easier and considerably more affordable. However, some people mentioned unexpected extra import taxes and customs fees charged upon delivery that significantly added to the final overall cost. Others also noted that tracking active orders or sorting out incorrect items could occasionally become difficult, confusing, and tedious during the process.
Auto-generated from all reviews of this business. For reference only.all items received in good condition.. only oil filter size was different
Dear Faizal, We really appreciate you taking the time out to share your experience with us. You may contact us via our hotline or drop us an email at [email protected] to confirm on the item specifications moving forward. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review.
In the past, Fitinpart offered free delivery and I got parcels real quick (only few days later after placing orders). However, my recent order, I had to pay delivery fee, but I got the parcel in almost 2 weeks after placing the order. Fitinpart has been descent. Time to say goodbye Fitinpart and look for another supplier. I also contacted Finitpart before placing the last order to ask about delivery fee. The ticket number was Ticket #NE6M1. This was the answer "The free delivery is automatically calculated during checkout. It should be based on the weight of item and no of item ordered." I think there is no point to contact Fininpart after the reply. I will get the same answer. If Fitinpart wants to keep some customers, just offer free and fast delivery similar to what Fitinpart had before.
Dear Sakda, We sincerely apologise for the negative experience you had with our company . We have listed our available hours more clearly on our 'Contact Us' page.You may call our hotline during operating hours or drop us an email at [email protected] if you are open to discussing this further. We greatly appreciate the opportunity to make things right and hope to serve you on better days!Thank you
You are slow to ship small orders. You should be aiming foe same day shipping..
Thank you for taking the time out to share your experience with us. We truly apologise for the slight delay of shipment for your order. Your feedback will help us to improve service for everyone and we look forward to redeem ourselves in your next order.
Pricing is excellent but response on parts availability should be better. I will still use Fitin in the future.
Dear Fan, We really appreciate you taking the time out to share your experience with us. Your feedback will help us to improve service for everyone. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review.
Quick n easy to collect the ordered parts. And supplied according to whats being ordered, and part was earlier than expected for collection
Dear Tony, Thank you for leaving us such a wonderful review. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review.
Exact fit part (awesome). Too long to ship (6 days) to go from packing to shipper accepted.
Dear James, We really appreciate you taking the time out to share your experience with us. Your feedback will help us to improve service for everyone. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review.
Fast shipping! But boxes were not sealed or taped so the contents were loose in the bag and could of been damaged. I will have to repair the box to store the parts till they are needed because it was ripped to shreds. But the parts are still useable and what I needed. Thanks
Dear William, We really appreciate you taking the time out to share your experience with us. Your feedback will help us to improve service for everyone. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review.
Dear Chan Chee Wah, Thank you for leaving us such a wonderful review. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review.
I have ordered KYB 3438005, but they sent the items with dent.
Dear Raj, We sincerely apologise for the negative experience you had with our company . We are thrilled that we are able to exchange the new one for you as soon as you return the item to our office. We hope to serve you on better days and be able to redeem ourselves on your next purchase! Thank you
Dear Chalee, Thank you for leaving us such a wonderful review. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review.
I made a purchase on October 17, the merchandise has not yet reached its destination
Dear Gabriel, Thank you for taking the time to share with us your review. We believe that your item had been delivered on the exact estimated delivery time as per stated in your order invoice. Please drop us an email at [email protected] if you are open to discussing this further. We apologise for any inconvenience caused on your part.
Dear Hwa Yew Auto, Thank you for leaving us such a wonderful review. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review.Cheers!
I like the fast delivery for local stocks.
Dear Jimmy, Thank you for leaving us such a wonderful review. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review.
Dear Chee, Thank you so much for taking the time out to share your experience with us. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review.
excellent service right part i order part from canada and in three days part is in front of my door excellent
Dear Nazir, Thank you for leaving us such a wonderful review. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review.
Fitinpart.sg is a good company and the service is excellent Why the F@#K they align themselves with a S@#T company (Trustpilot) renowned for identity theft and data theft is beyond me........ Keep your surveys in house. Control your own data and dont let 3rd parties F@#K with you
Dear Greg, We appreciate your concern over this matter but do rest assured that only your email address is being shared with Trustpilot and all other details are kept confidential. Nevertheless, we look forward to serving you again and probably hoping for a better star rating from you on your next order! Cheers!
Overall good service, but some of the items in-stock are cancelled after purchase due to unavailability???
Dear Ralph, Thank you for taking the time out to share your experience with us. We truly apologise as all pre order items in our webstore are based on vendor's availability, unless for those in stocks item, we are then able to determine its availability on our part. We are looking to source more reliable vendor so as not to disappoint our customers. We look forward to serving you again on better days and be able to redeem ourselves to get 5 stars from you on your upcoming order review.Cheers!
i have ordered two packages. One package(two items) is very fast delivered within a day (well done). However, other package(3 items) is still awaiting.thks.
Dear Elwin, Thank you for taking the time out to share your experience with us. We truly apologise for any delay in your order as most of the item you have ordered are under the pre order listings and may take awhile for item to reach from our overseas vendor. We look forward to serving you well on your next order and hope to get 5 stars on your next review! Cheers!
Ordered 4 items. One of the item didn’t have stock, got cancelled. Went back to the website, saw the item listed, but at a higher price. Ordered it again, order got cancelled again. Went back to the website immediately, saw the item still listed at an even higher price.
Dear Eddie, Thank you for taking the time out to share your experience with us. We truly apologise as all pre order items in our webstore are based on vendor's availability, unless for those in stocks item, we are then able to determine its availability on our part. We are looking to source more reliable vendor so as not to disappoint our customers. We look forward to serving you again on better days!
Shipping a bit late. But understand due to covid. Otherwise, items arrived are genuine! Happy to be returning customer.
Dear Jiman, Thank you for taking the time out to share your experience with us. Your feedback will help us to improve our service for everyone and we apologise if we did not hit the mark for you this time round. We hope to serve you on better days and be able to redeem ourselves and gain a 5-stars from you for your next order!Cheers!
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