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Vehicles & Transportation

Fitinpart.sg

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652 reviews

3.5652 reviews
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About Fitinpart.sg

Data updated
Website
fitinpart.sg
Category
Vehicles & Transportation
Location
Singapore
Status
Unclaimed
Last 12 months
173 reviews
Replies to negative
85% (133/156)
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About this business

Automotive parts : Brake & Clutch parts,Filters,Belts,Wipers,Chassis, Suspension We cover models including Japanese,European, American,Chinese,Korean vehicles

Is Fitinpart.sg legit?

Fitinpart.sg (fitinpart.sg) has a 3.5 out of 5 rating on OK.one, based on 652 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 61% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 85% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently share that international shipping is exceptionally fast, and ordered items arrive securely packed and exactly as described in the online catalog. Many enthusiastic buyers also appreciate the reasonable pricing and genuine parts that make maintaining their personal vehicles much easier and considerably more affordable. However, some people mentioned unexpected extra import taxes and customs fees charged upon delivery that significantly added to the final overall cost. Others also noted that tracking active orders or sorting out incorrect items could occasionally become difficult, confusing, and tedious during the process.

Auto-generated from all reviews of this business. For reference only.

What people say

Relatively satisfied but better communication needed.

The item took longer than expected to arrive. But my grouse is that fitinpart didn't initially reach out to let me know that there was a delay in shipping the fuel filter I had bought. I had to contact them days after the estimated shipping date had passed and it was then I was informed that their container had been delayed. Having received the product, I am satisfied with how it looks. Hopefully, it's durable.

Lead time

Wait for almost 1 month to receive the order. Few parts were out of stock.

Reply from Fitinpart.sg2019-09-12

Hi Jackie, thank you for your review. I've looked into your order, you had a mixture of 2 ex-stock items and 1 pre-order from overseas which why it was almost a month. I presume the stock status was not noticed here, we do try to show clearly arrival date estimate for each item which is not in stock during your purchase, if there are any. We also do show arrival estimate date for the whole order during checkout which is based of the last item arrival date. As a norm, our Ex-stock items sent Locally in Singapore to home addresses are sent out the same or next working day and the delivery itself is 1 to 3 days. Overseas items are also sent out locally the same or next day after their arrival. Thank you for choosing Fitinparts I sure hope we can meet your expectations better next time around.

Not too honest n no follow up

Not too honest n no follow up. Only response when complaint/enquire about late delivery.

Reply from Fitinpart.sg2019-09-12

Hi Tan, Thank you for your continued support, I'm sorry to hear your last order experience was less than satisfactory. I presume you mean the honest delivery date. I did check your orders and chat logs, in the last order you had, was the first time you had purchased pre-order items. We do state the delivery date for pre-order items and I can see how it may have been overlooked easily as all your previous orders are from ex-stock items. For status updates, we do provide them online, by email when there are major changes, ofcrouse you can always chat with us online 21 hours a day ( GMT+7 ) 7 am to 3am Mon to Fri. I hope we can meet your expectations better next time around.

Haven’t tested the oil filters I bought…

Haven’t tested the oil filters I bought yet. The air intake filter fits the Toyota picnic perfectly. The cabin air filter is probably off by a few mm. However I can’t be sure if it’s the enclosure that is at fault or really the specs are off. I tried verifying it online, but I cannot find it online.

Product arrive within 3 working days but.....

Products arrived within 3 working days upon ordering. Unfortunately, one tin of engine oil arrived quite badly dented. Mostly due to stuffing it into one box. Also, found that the price is cheaper by the seller if I purchased from Lazada instead. Thought order directly would've been better but.... oh well.

In the future you have too change you…

In the future you have too change you estimate off arrival because it said i will receive it on the third and i received it on the sixt. On other addvice ask the costumer how much money they would like their bill to be to aviod at least some import duty.

Reply from Fitinpart.sg2019-05-08

Hi Bown! Sorry to hear about your experience, you are absolutely right arrival dates have to be reliable. It is very unusual for orders to arrive late, I have already checked out your order, it was due to a late departure. Result assured will look into whatever cause this occurrence. And on your concert on import duties, we are working on advisories for each country. Thank you for purchase with fitinpart, we hope to see you again!

My order is different items it’s not…

My order is different items it’s not fit to my car. I order Lower ball joint JIKIU JB28312 but it comes different parts number.

Reply from Fitinpart.sg2019-04-16

Hi Julias, Sorry to hear about an issue on your order, If you have an item that didn't fit or you received an item you did not order please do contact us we will rectify your order. You can contact us in our online chat, support email [email protected], or call us at +65 67497481 : ext 1

I was sent the wrong part and not offered money back

I ordered a specific windshield wiper for a Honda van and did not receive that part. Instead I was sent a generic windshield wiper that does not have the proper attachment to snap on. The part that I needed was a windshield wiper with the snap attachment already in on the blade and is specifically made by Honda. When I received would not even fit on the vehicle. This company did not offer me a refund or any way to get my money back or return the part.

Reply from Fitinpart.sg2019-03-13

Hi! We'd like to apologize for your negative experience. If you received an invalid item rest assured we'd do our best to rectify your order. Could you write to us at [email protected] with your order ref and for your case if it is possible could you snap a photo of the old wiper you are replacing so we check out what's the difference in it. We look forward to hearing from you, have a great day.

Item can not be fitted

Reply from Fitinpart.sg2018-10-17

Hi, If you have an item that didn't fit please do contact us so we can rectify your order. You can contact us in online chat or call us at +65 67497481 : ext 1

Diahatsu Terios fuel filter

I bought a fuel filter which fits in the fuel tank of a Diahatsu Terios 2007. This consists of two main units. I could not fit the fuel level sender to the lower unit as the fitting was different from the original. I could have fitted the old lower unit to the upper new unit which contains the filter but the diameter was also different. Poor quality copy. $50US wasted.

Reply from Fitinpart.sg2018-10-10

Hi Terence, Rest assured we take full responsibility for the quality of items supplied. We strive to offer only brands with high-quality ratings. Please do get in touch so we can rectify your order, incompatible fitting is usually a result of a different (similar) item.

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