Fitness Parts Warehouse (fitnesspartswarehouse.com) has a 4.1 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Sports and its reputation is good. 78% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
G
Greg Apple · 1 review · Experienced 2026-03-03 ·
★★★★★
Delivery is no good
I ordered a wire harness for a treadmill. Order being processes on 2/16/26. I was billed on 2/16 as well. Today is 3/4/26. I have not received anything so far except an email asking me to review my experience. I have sent several emails and all I get is that it is being processed and no accurate date can be given when it will be shipped.
Reply from Fitness Parts Warehouse2026-03-05
We greatly apologize for the delay you are experiencing. If you would like to cancel this order and receive a full refund we completely understand
M
Mark T. · 1 review · Verified · Experienced 2026-02-24 ·
★★★★★
Chris was great to work with.
Chris was great to work with.. very timely, helpful, courteous and professional in our order communications.
Order for Replacement Adapter for Pro-form Elliptical Machine
Received an email ... shortly, after placing order ... explaining order status (in my case needed to wait for 1 part (power extension). So, I knew exactly what was going on with the order.
I received notice when items were shipped, plus tracking, plus items received and were as expected.
R
Rein Kreek · 1 review · Experienced 2025-12-31 ·
★★★★★
USPS needs to better regulate its supply chain!
After some Google research, it led me to Fitness Parts Warehouse. The part price was reasonable compared to others, and the added plus: Fitness is located next county over from where I reside. (Go green!) Being that close, I chose a distributor closer to me with the hope of saving time and energy so I could install the part sooner. Nope. Fitness 'tracking' (a plus) indicated the straw sized part was flown down by airplane from Pennsylvania to Washington DC (some 70 miles away)! And then transported back to me via warehouses in between over the next couple of days! Not the fault of Fitness; it's the supply chain. What a waste. I would have been better off just driving the 20 miles to get the part myself! But all is good and I'm grateful the part didn't need a passport. ;-)
D
David White · 1 review · Experienced 2026-02-17 ·
★★★★★
Much easier cross reference tables so…
Much easier cross reference tables so you can be assured you get the right part when you need it!
J
Jim Niles · 1 review · Experienced 2026-02-17 ·
★★★★★
It was a small order
It was a small order. Everything was great. Now I can stop using the 2x4 for a leg pad. Thanks.
Needed end caps for the legs of my proform bike and this was the only place I could get parts for my. Bike. Amazon didn't have them at all. It took awhile for me to get an email on when they were shipped. I agree better communication could be made regarding how long it will take to receive such product(s). Overall, I'm happy with this company.
S
Scott Matrangos · 1 review · Experienced 2026-01-14 ·
★★★★★
Did the job but with bad communication
Easy to order parts and received correct items. Items were back ordered and took a long time to receive. Communication was terrible (not notified of statuses, shipping info, partial shipments, etc.) Had to keep following up versus receiving proactive messaging. All-in-all got the job done, just took awhile and felt like I was being left in the dark.
Reply from Fitness Parts Warehouse2026-02-14
We greatly apologize you felt left in the dark.
We hope you give us another chance if your ever needing parts for your equipment.
F
Fes N · 2 reviews · Experienced 2026-02-02 ·
★★★★★
Super simple and great
Super smooth ordering and shipping.
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Lyle Stone · 1 review · Experienced 2026-01-19 ·
★★★★★
Great place to find the correct part.
I have an older bench but well built. I was able to find the part and order easy. It did take a little longer to receive then I expected, however when I call and left a message the returned my call the same day. Well worth the weight for the correct part (OEM).
Thanks for your help, and I will use you again when needed.
Fast delivery, reasonable prices, and had exactly the part that I needed.
Thank you!!!
R
Rod L · 1 review · Verified · Experienced 2026-01-27 ·
★★★★★
We have an older Nordic Track…
We have an older Nordic Track elliptical and the replacement parts fit perfectly. Thank you
D
D Eriksen · 1 review · Experienced 2025-12-26 ·
★★★★★
Placed order during the holiday and was…
Placed order during the holiday and was surprised with the quick response the next day. Received several updates on order status and the parts were shipped out the very next business day after order acknowledgment. All parts ordered arrived and successfully installed. I really appreciate having parts in stock for a machine over 10 years old and fast service.
J
Jay Bareman · 2 reviews · Experienced 2025-12-25 ·
★★★★★
20 days to ship after the order placed
20 days to ship after the internet order.
Then I get this survey before the parts are even shipped. Then I get an e-mail saying the partial order will be here in another 4 days.
Clearly unimpressed with the communications and the speed of processing the order.
UPDATE They were very quick to apologize for the delays in the order and makes me hope my situation was just a 'one-off' happening. Thanks to the team for responding.
Reply from Fitness Parts Warehouse2026-01-15
We do greatly apologize for the delay you have experienced.
J
John · 1 review · Experienced 2026-01-06 ·
★★★★★
Exact matching part
Was exactly what I needed. Took about 2 1/2 wks for delivery.
Reply from Fitness Parts Warehouse2026-01-07
We apologize for this delay. We show our supplier shipped the part and tracking was not provided we are looking into this now
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Ron · 1 review · Experienced 2025-12-17 ·
★★★★★
Poor Service
I ordered a part on 12/17. I received an automated email on 12/22. I have not received the part yet or any update.
Reply from Fitness Parts Warehouse2026-01-05
We do apologize for the delay. Your order is in pick and will ship shortly we will send tracking once generated. I have issued a 10% refund for the inconvenience
