Right parts great proce
Right parts great price
About Fitness Parts Warehouse
Data updated- Website
- fitnesspartswarehouse.com
- Category
- Sports
- Location
- United States · York
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 100% (11/11)
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Is Fitness Parts Warehouse legit?
Fitness Parts Warehouse (fitnesspartswarehouse.com) has a 4.1 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Sports and its reputation is good. 78% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
I am a retired combat vet that has gain…
I am a retired combat vet that has gain a lot of weight. I have been trying to get my elliptical fixed for a whole year. After contacting Fitness Parts warehouse, They was able to get the part out to me with in 3 days. Now I can get back in shape. Thank you so much for your assistance in getting my issue resolved.
Easy to order and quickly arrived.
The part came when they said it would…
The part came when they said it would be here, Quick service.
Great customer service.
When ordering a part online, my order wouldn’t go through after several attempts. Called them directly and spoke with a friendly customer service representative. He looked into it, solved the problem and got my order out promptly. Excellent customer service and products.
We matched the part number on your site…
We matched the part number on your site and when the product was delivered it was the wrong size. I emailed customer service to get approval to return and I got an out of office reply. I simply want to return and get the correct size of walking belt.
Reply from Fitness Parts Warehouse2026-07-13
Hello, We are back in office and sending you and email to clear this up
Avoid like the plague or they will hack off your limb …
It’s good that they’re likely the only game in town! Not only do they overcharge on parts, the calls are ridiculously expensive. And, on top of that, their billing is NOT forthright and once you have paid for their services, they send you another bill! Absolutely the worst customer service and billing department I’ve ever done business with, and that includes the IRS and Department of Education. If you can make it through with buying your own parts and installing them yourself … do it! Stay clear from these con artists.
Reply from Fitness Parts Warehouse2026-07-13
Hello, We believe you are trying to review a different company (IFIT). We are a small third party parts retailer. We only provide local equipment service in York PA as well as only charge one fee to come out.
Replacement part for our treatment…
Replacement part for our treatment worked out. Glad they have inventory for our type of treadmill.
Exactly what I ordered and exactly what…
Exactly what I ordered and exactly what my set needed.
excellent service
I want to thank Chris for personally taking his time to identify the actual part that I needed refund me for the wrong part that I ordered and solve my problem. I truly appreciate you going out of your way and helping me get the part that I needed to fix my wife’s treadmill. The new part has been installed and the treadmill is working properly again. I will only use your company for my personal and work treadmill needs in the future thank you so much LeRoy Clark DPT Director of rehabilitation and fitness wellness, Specialy Orthopaedics. Hermitage PA.
Sold a part that they didn’t have in…
Sold a part that they didn’t have in stock and didn’t notify me. I had to reach out to them before I found out the part was on back order.
Reply from Fitness Parts Warehouse2026-06-05
We greatly apologize for that inconvenience. If you need anything in the future call in reference to your original order I will put a note for a discount on a future order
Quick shipment
The part I ordered shipped really quick and fixed my broken NordicTrack bike.
We have been having a hard time trying to buy find a part…
We have been having a hard time trying to find a part for our exercise bicycle. Literally there was nowhere in the USA that I could find the exact part. Someone recommended me to To Go. Fitness parts warehouse. We did. With the model number of our bicycle we were able to search. Find the part look it fits place the order and get it in less than a week. We were completely astonished on the speed, but more importantly completeness of their webpage. I definitely recommend this place before trying to go somewhere else outside the USA. One more thing, the customer service is excellent has had to reach out to them.
The parts warehouse was the cheapest…
The parts warehouse was the cheapest anywhere when I ordered an axle for my stationary bike.Their ordering was easy and shipment was quick to arrive.will definitely order from them again.thank you.
Easy to find parts on the interactive…
Easy to find parts on the interactive schematic…parts were perfect fit. On-time delivery!
It's great to be alive in 2026
It's great to be alive in 2026. I was missing two bolts from my 8 year old treadmill and 48 hours later they were in my hand with the washers for less than$10.
fast and accurate
Customer support???
On 2/25/26 I made a purchase of a poster that’s shows the workouts that can be done on a specific machine. I got the confirmation e-mail, and waited. After 18 days (3/15/26) of not hearing anything I sent an e-mail inquiring about the item, and the next day was told it would be looked into. This is all fine, but then I was sent an e-mail asking me to review my purchase, and still haven’t heard anything, so this is my review of the item.
Reply from Fitness Parts Warehouse2026-03-22
Hello, We greatly apologize for this delay. We are seeing much longer delays in getting things out from the manufacturer direct then ever before. I have checked and your order is in pick once shipped we will send tracking. I have issued a partial refund for the inconvenience
Ordered a new drive belt for elliptical…
Ordered a new drive belt for elliptical machine..over a month later I still don’t have the part…so nothing to review. Ultimately just really disappointed they can’t ‘deliver’ on their services.
Reply from Fitness Parts Warehouse2026-03-22
Hello, We greatly apologize for this inconvenience. Please email us your order number so we can look into this for you.
Have not recieved part
I ordered the part on Feb 18th it is now March 9th and still have not received the part or heard anything from the company.
Reply from Fitness Parts Warehouse2026-03-10
We greatly apologize for this delay and lack of communication. We will look into this and get back to you as soon as we have an update