FITUEYES INC (fitueyes.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
R
Ryan · 6 reviews · Experienced 2025-12-20 ·
★★★★★
Avoid! Take your money/don't reply/deliver
Fitueyes UK don't answer their emails, they don't allow you to call them (now I know why), they take your money, don't respond to emails, use Evri to deliver (they don't).... I have been waiting one week and nothing. The positive TP reviews must be fake!!! BEWARE and AVOID!!!!
Reply from FITUEYES INC2025-12-27
Dear Customer,
Thank you for sharing your feedback, and please accept our sincerest apologies for the frustration and inconvenience you have experienced with your order. We truly regret that our service has fallen short of your expectations.
Regarding delivery, we aim to update all orders within 2 business days and ensure delivery within 3–5 business days, excluding holidays or exceptional circumstances. For orders with specific delivery requests, we also do our best to coordinate with our shipping partners to meet those needs.
We sincerely apologize for the delay and issues you have encountered with your shipment. Please know that we take your concern seriously and are actively working with our logistics partners to review and improve our delivery processes to prevent similar situations in the future.
Thank you for bringing this to our attention, and we hope for an opportunity to restore your trust in Fitueyes.
Kind regards,
C
Clel · 8 reviews · Experienced 2025-12-09 ·
★★★★★
High quality products!
We ordered a TV stand and shelf which arrived super fast (France)! The stand is super nice and totally matching the pictures ans description. We took a wheeled model and it is super convenient.
We received the wrong shelf however the customer service just sent back the right one. The delay of answers is longer than what we are used to, but it is a genuine company and I recommend it!
Thanks !
Reply from FITUEYES INC2025-12-15
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
T
TracyD · 2 reviews · Experienced 2025-12-06 ·
★★★★★
Parts Missing
TV stand received but 2 shelves paid for and are missing from the delivery. No response to messages or emails. Very disappointed.
Reply from FITUEYES INC2025-12-10
Dear Customer,
Thank you for bringing this to our attention, and we sincerely apologize for the issue with your order EN13225 and for the lack of prior communication.
We have checked your order and confirmed that the two shelves you purchased are currently on pre-order and out of stock, which was indicated on the relevant product page. We sincerely apologize for any confusion and inconvenience this has caused.
For pre-order items, we kindly ask for your patience. We assure you that your order will be prioritized and shipped out as soon as the stock arrives.
We are truly sorry for this experience and appreciate your understanding. We hope you have a pleasant week ahead.
Best regards
c
customer · 6 reviews · Experienced 2025-12-06 ·
★★★★★
Part of order missing
Order received quickly but part of it is missing - I paid for the 2 shelves and they have not arrived. No explanation for delay or response to my emails or messages. Order EN13225 .
Reply from FITUEYES INC2025-12-10
Dear Customer,
Thank you for bringing this to our attention, and we sincerely apologize for the issue with your order EN13225 and for the lack of prior communication.
We have checked your order and confirmed that the two shelves you purchased are currently on pre-order and out of stock, which was indicated on the relevant product page. We sincerely apologize for any confusion and inconvenience this has caused.
For pre-order items, we kindly ask for your patience. We assure you that your order will be prioritized and shipped out as soon as the stock arrives.
We are truly sorry for this experience and appreciate your understanding. We hope you have a pleasant week ahead.
Best regards
H
Horst · 1 review · Experienced 2025-12-08 ·
★★★★★
A product in style and quality
A product in style and quality. Master V2 FT65.
Fast delivery, well packed. Highly recommended!
Reply from FITUEYES INC2025-12-10
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
I have placed an order at 21/11/2025 and am still waiting for an update. DPD also has status waiting for info….
No response on any e-mail recieved.
I am very disappointed….
Reply from FITUEYES INC2025-12-03
Dear customer,
We are truly sorry for the unpleasant shopping experience and completely understand your anxiety while waiting for an update on your order.
The delivery delay was indeed caused by the overwhelming surge in orders during the Black Friday period, which has placed immense pressure on both the courier company and our warehouse. They are currently working around the clock to process the backlog. We sincerely apologize for this inconvenience.
We have prioritized your order and will proactively follow up with the courier for a status update. As soon as there is any progress, we will notify you immediately. If convenient, you may also provide your order details via email so we can assist you more specifically.
We kindly ask for a little more of your patience as we resolve this, and we would be very grateful for your understanding. Once again, we apologize for the delay and will make sure to follow through until the matter is fully resolved.
Best regards,
K
Kim Morse · 2 reviews · Experienced 2025-11-20 ·
★★★★★
I ordered the ZEN FT65 Floor TV Stand from FITUEYES
I ordered the ZEN FT65 Floor TV Stand and shelves from FITUEYES, and I’m extremely impressed. The order arrived very quickly and was packaged with great care. We are over the moon with our purchase — the quality is outstanding. We’ve had so many compliments on how contemporary it looks, and it fits perfectly in our newly decorated room. I highly recommend this company.
I also contacted FITUEYES by email because we didn’t need the cable ties we ordered; the stand has plenty of space to hide the cables, plus a backing plate that keeps everything neatly covered. FITUEYES responded quickly and resolved the issue with the unused item without any hassle.
Once again, thank you, FITUEYES, for a beautiful product and excellent service.
Reply from FITUEYES INC2025-11-27
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
a
at · 1 review · Verified · Experienced 2025-10-21 ·
★★★★★
Great
Great products and fast delivery!
Reply from FITUEYES INC2025-11-24
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
very simple; allinfo needed was on the website; arrived as expected; easy to assemble; all needed hardware included; looks great!
Reply from FITUEYES INC2025-11-17
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
It arrived quickly and with all pieces. Assembly was easy. Perfect solution for my TV needs.
Reply from FITUEYES INC2025-11-10
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
I asked for return label - was sent a number of stupid responses
It’s been 6 days, still don’t have a return label
I will be ensuring I never ever give you and your company business every again
Reply from FITUEYES INC2025-11-10
Dear Customer,
We are truly sorry to hear about the significant frustration and delay you have experienced with your return request. This is certainly not the standard of service we aim to provide.
Please be assured that we have been actively working on your case, and our records indicate that a return label was sent to you. It may have been missed or delayed by email systems.
To resolve this for you immediately, we have re-sent the return label to your registered email address. Could you please check your inbox, including your spam or junk folder?
We sincerely apologize for the confusion and inconvenience this situation has caused. We are also reviewing our internal communication processes to prevent such issues from happening again.
Thank you for bringing this to our attention.
Sincerely,
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
This is the 2nd FITUEYES TV stand I ordered. The package arrived quickly and was well packaged. This is for my SunBrite outdoor TV on a back deck. The powder coated frame appears to be very well constructed and is super stable. We can now roll the TV anywhere we want on the deck and point it in any direction. Very happy with it so far.
Reply from FITUEYES INC2025-11-04
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
Order and Delivery was very smooth with constant updates. The pieces where we'll labeled and clear instructions. Final result was perfect. Excellent choice for the space.
Reply from FITUEYES INC2025-11-04
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
To know they are getting what was described on the website.
The product was, as described. Well made and the assembly instructions were easy to follow.
Reply from FITUEYES INC2025-11-04
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
I emailed 3 times for them to text or email me a label to send back the unopened box of shelf. To take to UzpS or FedX have not heard from them. I took there message to UPS they said get them to send code, or label. Help !!!!
Reply from FITUEYES INC2025-11-04
Dear Customer,
Thank you for bringing this extremely frustrating situation to our attention. Please accept our sincerest apologies for the significant inconvenience and delay you experienced while trying to return your unopened box.
We have urgently tasked our customer service team to reach out to you directly. They have already contacted you via email to personally assist with the return process and ensure you receive the correct shipping label without any further delay.
We truly appreciate your patience and are committed to making this right. We hope to have the opportunity to restore your confidence in us.
Sincerely,
J
James Carter · 1 review · Verified · Experienced 2025-10-22 ·
★★★★★
Amazing TV stand
It was easy to put together and had no issues with hanging my tv. This is a very well built tv stand as well as a great looking design. I am really happy that I can roll this around to position it where I want
Reply from FITUEYES INC2025-10-30
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
Outstanding product. The TV stand was beautiful and well made. This really looks like a custom one-off piece of art. I love it.
Reply from FITUEYES INC2025-10-30
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
