Flight Centre Independent (flightcentreindependent.co.za) has a 5.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; 46 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
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Lukie Atme · 1 review · Experienced 2025-09-13 ·
★★★★★
Alison has been helping us to plan our…
Alison has been helping us to plan our holidays for many years. She always identify spectacular hotels in each destination. Mauritius, Maldives, Dubai, Europe, Cape Town to Cairo we have always enjoyed the experiences and the destinations she recommended. The Last holiday we were delighted with the hotel in Athens. The view from the Michelin star restaurant on the top floor of the hotel had a perfect view if the Acropolis, just amazing! The Milan hotel was central to all the major sights we wanted to visit . Close to really delightful restaurants and shopping. The service was wonderful at the hotel.
We are already planning our next adventure with Alison! She takes care of all the details, we feel safe in her hands! Thank you Ali
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Lavenda June PETTITT · 1 review · Experienced 2025-09-13 ·
★★★★★
The quiet efficiency of Alison Warne
The quiet efficiency of Alison Warne - amazing care, dedication, attention to detail making the whole experience a pleasure. Thankyou.
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The Naidoo Family · 1 review · Experienced 2025-09-11 ·
★★★★★
Lizeth Du Preez
Lizeth Du Preez , has been our travel agent for many years ... Service from her is always TOP NOTCH.. keep up the good work Lizeth.
I had the most reassuring feeling to know that everything has been taken care of by my trustworthy agent LITAL YERUSHALMY. she not only was an agent who did my bookings. She went beyond to ensure advanced reminders and well wishes. It was such a pleasure dealing with Lital I felt like she's family even though we dont know each other from a bar of soap. I had a last minute booking and I put her under some pressure but nevertheless she was so prompt with her service delivery and was so helpful the entire process, during and after. I will definitely recommend her to EVERYONE I know and most DEFINITELY will only use her in future. Thank you for everything Lital.
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Willie van Oudtshoorn · 1 review · Experienced 2025-08-19 ·
★★★★★
Willie's experience
Good service and prompt actions
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Gerhard Cloete · 1 review · Experienced 2025-08-08 ·
★★★★★
That this is the number 1 travel agency.
The only reason I use flight centre is because there is one jewel there. Her name is Malinda Scholz,she goes beyond that extra mile, I can’t express enough how lucky I have been to have her as my travel agent for 3 years now. She will always be helping you so kind and friendly walking the extra mile.
Stephanie guardian angel. The reason I use flight centre is…
The only reason I use flight centre is because there is one jewel there. Her name is STEPHANIE ALLAN HOLLIS, she goes beyond her call of duty, I can’t express enough how lucky I have been to have her as my travel agent for over five years now. I’m so glad she’s back in the game.
Hazendal Wine Estate is so grateful to Manja for always assisting. Her dedication is unmatched and always goes above and beyond for our employees to ensure smooth travels. She is truly a gem.
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Basil Biggs · 1 review · Experienced 2025-07-01 ·
★★★★★
Exceptional service
Quick response, always available even after hours, gives helpful advice, very friendly and always a personal touch to her service.
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David Combe · 1 review · Experienced 2025-07-11 ·
★★★★★
Cathryn was very helpful and we will…
Cathryn was very helpful and we will definitely use her services again.
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Willie du Preez · 1 review · Experienced 2025-04-01 ·
★★★★★
Pieter Pienaar FCI
Pieter Pienaar is only giving the best possible service in all aspects of travel arrangements, and I can sincerely recommend him to make travelling a stress free experince. We have used his service twice for trips to Mauritius and we were really impressed with his professionalism. Well done Pieter, you deserve a 100% rating.
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Pam Roberts · 2 reviews · Experienced 2025-07-04 ·
★★★★★
Five star agent
Cathryn's service is excellent: responds promptly to requests, helps to explore and find the best options, always friendly and smiling....five stars!
A huge thank you to Lital @Flight Centre Century City for the miracle she worked getting our surprisingly affordable BA tickets to the UK.The entire process was so efficient and pleasant.Happy to recommend her highly .
Mariann from Flight Centre has never disappointed me! She consistently and reliably offers excellent service, accomplishing all I ask of her. Further she thinks of and prompts me re services I've neglected to know I need! Thank you Mariaan.
Regine helped us out with the most amazing trip away to Thailand. Everything was seamless and perfect. From the bookings, to flights to hotels, all sorted and organized. It made travelling so easy.
Thank yoh Regine for making this holiday incredible
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Nico · 2 reviews · Experienced 2025-06-18 ·
★★★★★
Fast service and follow up
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Christopher Beech · 9 reviews · Experienced 2025-02-14 ·
★★★★★
Using Cedric Frank will always be my first choice have always been given the best…
I have always been given the best advice and almost always smooth and trouble free travel. Even when problems have manifested themselves. Never any come back on flight bookings. I will continue to use Cedric for my travel arangments.
Melinda responded to a number of different option queries from me, within an hour of submitting our queries via email.
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Keith Buhr · 1 review · Experienced 2025-05-28 ·
★★★★★
Such excellent service which was so…
Such excellent service which was so quick that I almost didn't have time to contemplate whether to book the trip or not...couldn't have asked for better service than received from Hester. thanks