Floral Image (floralimage.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
I
Ilze · 1 review · Experienced 2024-04-22 ·
★★★★★
Excellent Service Wide Variety
Excellent service across various of our care homes across the Midlands. Wide variety of floral displays. Very professional, we get to choose our own displays. We receive various compliments for the quality and realistic displays
Reply from Floral Image2024-04-30
Thank you for your review. We enjoy bringing colour and smiles to all of our customers and we are so pleased to hear that you are happy with the quality and variety of the floral displays.
Floral Image UK 🌻
C
Chris bloxham bloxham and barlow estate agents · 14 reviews · Experienced 2024-04-11 ·
★★★★★
GREAT FIRST IMPRESSIONS
Brilliant flowers ,great staff and company to work with.We have such great feedback from clients who think we are doing such a good job we get sent flowers every week !!
Reply from Floral Image2024-04-22
Thanks Chris, that's amazing feedback and we're sure you are all doing a fantastic job at Bloxham and Barlow, its a win win!
Floral Image UK 🌻
J
John · 1 review · Experienced 2024-04-05 ·
★★★★★
Great displays.
Floral Image have been supplying us with floral displays for the past 7 years.
Our clients often pass comment on the displays, usually mistaking them for real flowers.
We have been very happy with the service provided and would recommend this company to anybody looking for
something to brighten up their workplace.
Reply from Floral Image2024-04-22
Hi John, thank you for leaving such lovely feedback for us. We are pleased to hear that you are enjoying our flowers and that they continue to bring joy to yourselves and your clients.
Floral Image UK 🌺
H
Hannah · 1 review · Experienced 2024-04-05 ·
★★★★★
Great service and displays
Floral Image have been providing our company with beautiful flowers since 2019. We love taking it in turns to choose the latest arrangements when the van comes to the business park. We have always been happy with the professional but friendly service the team provides. They look great in our reception area and we always get lovely compliments from colleagues and customers about them because they are so realistic most people can't tell!
Reply from Floral Image2024-04-22
Hi Hannah, this is great to hear, thank you for leaving such a positive review. We like to offer the choice from our van, the most difficult decision is which one of the lovely arrangements to choose!
Floral Image UK 💐
S
Sallyann Said · 5 reviews · Experienced 2024-03-21 ·
★★★★★
Turtle Doves shop Shrewsbury
We have been using Floral Image for about two years now and have yet to be disappointed ! The service is excellent and the flowers beautiful. We get alot of comments about them from our customers. Also its a good way of lowering your companies carbon footprint by using the these floors versus real ones.
Reply from Floral Image2024-03-27
That's great to hear, thank you. We are enjoying bringing colour and smiles to Turtle Doves and are proud to be a sustainable option!
Floral Image UK 💐
T
Tettenhall College · 1 review · Experienced 2024-03-14 ·
★★★★★
Beautiful flowers and hassle free service
Floral Image provide their wonderful flowers at Tettenhall College. We receive many lovely comments about the displays in reception and most people are amazed to find out they are not real flowers.
Reply from Floral Image2024-03-20
Thank you for your feedback, much appreciated 🌻
B
Balsall Common Dental Practice · 1 review · Experienced 2024-03-08 ·
★★★★★
The flowers look beautiful and the team…
The flowers look beautiful and the team work really well to keep the bouquets looking fresh and vibrant
Reply from Floral Image2024-03-20
That's great to hear, thank you!
Floral Image UK 🌺
H
Heather Scott · 1 review · Experienced 2024-03-08 ·
★★★★★
We get a great service from Floral…
We get a great service from Floral Image & many compliments on the flower display in our reception. The arrangements are realistic and there is always a great selection to choose from.
Reply from Floral Image2024-03-11
Thank you Heather for your recent review. Our team will be delighted to hear such positive feedback on their customer service and the floral displays.
Floral Image UK 🌹
J
Joanne · 1 review · Experienced 2024-03-08 ·
★★★★★
Fab!
Excellent customer service from such a friendly team. Love the variety that is offered us and they always look great. We have a lot of compliments from the visitors to the Ashton Care home.
Reply from Floral Image2024-03-11
Hi Joanne, thank you for your feedback. It is lovely to hear such wonderful comments and we will be sure to pass this onto the team.
Floral Image UK 💐
G
Green Man · 1 review · Experienced 2024-03-07 ·
★★★★★
Floral image is a excellent business…
Floral image is a excellent business and makes the changing of the lifelike flowers so easy and they always look so brilliant, we get so many compliments on them.
Thank you for the brilliant service
Green Man Kenilworth
Reply from Floral Image2024-03-08
Thank you for your feedback. We are enjoying bringing colour and smiles to the Green Man Kenilworth!
Floral Image UK 🌻
Thank you Katie, we appreciate your feedback.
Floral Image UK 💐
D
DonnaG · 1 review · Experienced 2024-03-07 ·
★★★★★
Lovely quality flowers
Lovely quality flowers, delivered every month, with no delay.. look lovely in the shop and we get alot of customers commenting on the displays, some can't believe they are not real!! Very happy with the service. James Moore Jewellers. Thank you.
Reply from Floral Image2024-03-08
That's great to hear, thank you Donna!
Floral Image UK 🌺
S
Sophie k · 2 reviews · Experienced 2024-03-06 ·
★★★★★
Floral Image has supplied us with…
Floral Image has supplied us with flowers for many years now - we've always had a great experience with them :) the staff and the patients here at the practice have always commented on the quality of the flowers and how lifelike they are!
Reply from Floral Image2024-03-08
Thank you Sophie. We very much appreciate your feedback and pleased to hear they bring joy to your staff and patients.
Floral Image UK 🌺
A
Alli Fick · 1 review · Experienced 2024-02-19 ·
★★★★★
My son’s school has these and I have…
My son’s school has these and I have always thought they were real! Today the man who runs the service was there changing them over. I cannot believe how realistic they are and the change they make to the front desk at St Peter’s College. He was super friendly and told me all about the rental system and how easy it is to have Floral Image within your business model. Looking forward to having them in our offices next week. 💐
Reply from Floral Image2024-02-22
Thank you Alli we appreciate hearing from you. We will pass this on to the Mark who takes care of the College. 🌸
J
Jedd · 2 reviews · Experienced 2023-09-15 ·
★★★★★
TERRIBLE BUSINESS
WRITING A SECOND REVIEW.
I HAVE ON CAMERA MYSELF ASKING FOR FLOWERS TO BE TAKEN TO WHICH ONE OF YOUR STAFF MEMBERS DECLINED.
I HAVE THEN BEEN BILLED FOR THIS EXTRA PERIOD.
OFFERED A FREE TRIAL ENDS UP WITH HUGE BILL.
REFUSE TO PAY FOR THIS.
FLORAL IMAGE CAME IN AND BELITTED MYSELF THEN IN FRONT OF PAYING CLIENTS AND OTHER STAFF MEMBERS WHICH I ALSO HAVE ON CAMERA MAKING SMART REMARKS. all remarks i have both video and audio of. I will be using this and taking further.
DO NOT USE THEIR SERVICE.
Reply from Floral Image2024-02-19
Hello Jedd,
Its unusual for our reviews to be bad, we have a lot and they are all positive but it sounds like you have had a bad experience.
We are sorry you are feeling this way but we have reached out to ask you to either contact us via email at [email protected] or call us - we dont know what part of Australia you are in or what business you feel aggrieved by. Your contact is the only one I can see in months or a year without an email - We want to help you move through how you are feeling but without a way of contacting you thats difficult. Thank you Jedd, Ben Trussell Founder Floral Image
A
Amelia · 1 review · Experienced 2024-02-09 ·
★★★★★
Excellent customer service from such a…
Excellent customer service from such a friendly team. We are always offered a choice of designs each month and love the variety.
Reply from Floral Image2024-02-14
Thank you Amelia 🌸 We really appreciate your feedback
S
Steven m · 18 reviews · Experienced 2024-01-08 ·
★★★★★
Good quality, good service
I have floral image display in the window of my business. Good customer service, good quality.
flowers were fresh, the arrangement was beautiful, and the delivery was prompt
Reply from Floral Image2024-02-02
Thank you Tami 🌼
P
Patrick Stevens · 1 review · Experienced 2023-11-26 ·
★★★★★
The customer service at Floral Image…
The customer service at Floral Image deserves a special mention. The team was incredibly helpful and patient, guiding me through the process of choosing the perfect flowers for our event. They were responsive to my inquiries, accommodating to our specific needs, and ensured that everything was executed flawlessly.
Delivery was prompt, and the flowers arrived in impeccable condition. The freshness and vibrant colors of the blooms added an elegant touch to our event space, creating a warm and inviting atmosphere that garnered numerous compliments from attendees.
Reply from Floral Image2024-02-02
Thank you very much Patrick 🌸 your Protein snacks look pretty good too!
Brilliant service, lovely displays, easy to work with. We were having flowers delivered every week from a local florist, but this way it keeps costs down and we get a different display at a fraction of the cost.
Reply from Floral Image2023-11-13
Hi Lynda, thank you for your review, we are pleased to hear you are happy with the service, cost effectiveness and quality of the flower displays. We will pass this onto our London Team.
Floral Image UK🌻
