Floral Image (floralimage.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-08-11.
Pontesbury Dental. We have beautiful artificial flowers delivered to our practice every month, and they always receive compliments from our patients. Everyone comments on how realistic they look, and they really brighten up our waiting room, creating a warm and welcoming atmosphere. The quality is outstanding, the service is reliable, and every delivery arrives looking fresh and immaculate. I would highly recommend them!
The service, advice and recommendations I received were over and above my expectations! This business takes a genuine approach to their customers needs.
Jason Foster, Chief Executive Officer at Floral Image UK, is a truly wonderful person, and their flowers are of simply incredible quality and unforgettable beauty. Every new arrangement is unique and one of a kind, making a powerful impression. I would love to see these arrangements in every office and even in public places such as libraries or NHS GP surgeries, because in the middle of concrete jungles, tired people, and all the problems of the world, a small piece of tropical nature can transform an entire day—just like a famous painting that evokes such powerful emotions that, for a moment, you can forget the traffic or simply a bad day. The flowers are extraordinary, and the people behind them are kind, thoughtful, and genuinely caring. I truly wish there were more people in the world creating something so beautiful that it continues to bring joy for many years and makes people's lives better. Thank you so much, Jason.
So enjoy our monthly visit from Richard. It is always a chat and a laugh together before getting down to the business of choosing our next arrangement for our church foyer. He goes above and beyond in service and does an excellent job for his company. Thank you Richard.
We have been working with Floral Image for ten years and it is always a pleasure to see what new arrangement we will get to decorate our Entrance. The team is extremely professional and very friendly and we thoroughly enjoy the product and service they provide.
Chris comes every month and replaces our display he is witty and professional friendly he is certainly an asset to the company. would recommend this service all our visitors think the display is real and often ask if they can buy it.
Thank you so much for your review. We’re delighted to hear you love the flowers and that Chris makes such a positive impression 💐
We order four flower arrangements for our graduation ceremonies and because it's not a long-term rental of flowers, I ask Aaron to give me whatever is nice and the same colour theme. Every year they are perfect arrangements, but this year, they are extremely beautiful - these year's arrangements, especially the ones with the lilies, they top everything.
Great service and great product. The flowers are often commented on by our own customers who cannot believe they aren’t real !! Thank you to Richard for your amazing service.
Thank you for your review. We take pride not only in the quality of our designer displays but also in the people who represent us, so it’s wonderful to know this came through in your experience 🌻
Richard visits us one a month to change our flowers and is always very helpful, friendly and have a range of lovely flowers to chose from, however I would suggest if they could add some new colours to their flower range, like red, purple, pink, but add bright colours together with a neutral colour, just a suggestion, sometimes I feel they need to be brighter, Richard always makes sure the flowers are clean and will always check they look lovely before he leaves our Volvo dealership, I would highly recommend Floral Image as the flowers really stand out and make a beautiful impression for when customers come to reception, amazing job Richard, we love our flowers!
We’re so pleased to hear that Richard’s visits and the flowers make such a positive impact to your showroom. We appreciate your suggestions on colours and will ensure this is passed on. Thank you so much for your kind words and we look forward to seeing you at your next refresh! 🌸 🌹
Floral Image is a great company to work with. The Flower arrangements are beautiful and maintained, Richard Mayne swaps our arrangements monthly showing up with a smile and knowing both my husbands and I tastes! Wuld recommend to everyone!
Thank you for the lovely feedback. Your kind words mean a lot to us and help others discover the joy of Floral Image 🌸🌼
Richard is always extremely friendly and helpful when visiting the home to deliver flowers. There is always a great choice and I can't tell you the amount of times we get complimented on how pretty and realistic they are.
Thank you so much for your review. We’re delighted to hear you love the flowers and that our team member makes such a positive impression 💐
Beautiful flower arrangements very well priced, presented and delivered by Richard on a monthly basis. There are several size options available and the quality is exceptional. I use them in a variety of settings for work and am never disappointed. My clients rave about them !! Richard always has plenty of stock available and is willing to help you choose if you're not sure which one to have the next month, what a great service !!
Thank you so much for your wonderful review of our designer floral arrangements. It’s always a delight to hear such positive feedback—not only about the beauty of our flowers and the service provided by our team, but also about their cost-effectiveness. Your kind words mean a lot to us and help others discover the joy of Floral Image 💐
Floral Image South Central are amazing! Richard Mayne from Floral Image comes to visit us more or less monthly and not only he is really knowledgeable with the flowers he is presenting us with, he is extremely patient, kind and fun. We are a care home and Richard knows the resident's names and talks to them as if he would be part of our team, which is lovely!! The residents love when he comes and visit and Richard showcase the residents with multiple flower choices which then are chosen by a majority vote. Our residents have lots of fun and they adore Richard
Thank you for the lovely feedback, we are so pleased to hear how our flowers...and Richard...brighten up your care home and residents on the day of your flower refresh! 🌸🌼
Richard is always so helpful and friendly when he attends Marlborough Dental Studio. Always considerate of our patients and the busy reception area. Richard has an excellent eye to what flowers work for our practice. Its so lovely to have the same person attend every month. He is a great asset to your team. The flowers are beautiful and always look fresh and clean. Would highly recommend your service and Richard! amazing service.
Thank you for your kind words. We’re so pleased to hear that Richard’s visits and the flowers have been a good fit for your practice. It means a lot to know his consistency and care are appreciated by both your team and patients. We’ll be sure to pass your feedback on to him.
We love Floral Image here at the Lansdowne Strand Hotel! They fit the image of our pub and we constantly receive compliments on the flowers. They are beautiful, vibrant and always varied in style. Richard is always so polite and friendly and we love having a choice of our lovely flowers!
Thank you for the lovely feedback. We’re glad to hear the flowers fit in so well at the Lansdowne Strand Hotel and that they’ve been so well received. It’s also great to know Richard’s visits make a positive difference.
I work at The Dog and Pheasant and the man who came in to do our flowers was so accommodating and was very nice - what a good person to represent the company!! + flowers are beautiful
Thank you so much for your kind words! 🌸 We’re delighted to hear you love the flowers and that our team member made such a positive impression. We take pride not only in the quality of our designer displays but also in the people who represent us, so it’s wonderful to know this came through in your experience. We’ll be sure to pass on your feedback to him – it will make his day!
I have been using floral image Sussex for many years. Recently however the choice of displays have been limited, also not as clean as in the earlier years and was beginning to decide to cancel after 7 + years. Unfortunately their new staff member who does our exchange was very abrupt and rude on her first visit. Her second visit led to her accusing me of theft of a display she saw, picked up and moved in our restroom . I have always exchanged and they have record of this! This accusation was made in my hair salon in front of clients! Very poor customer service. After explaining I had purchased this display over 3 year ago in a charity shop she still insisted on taking it! However I refused as legally it belonged to me under the consumer act, no matter how the charity shop had originally obtained it. This month I was visited by a male employee who insisted on removing it! I have cancelled my monthly subscription and am disgusted and disappointed in this treatment I have received. Clearly loyalty is not recognised or appreciated
Thank you for taking the time to share your feedback. Please accept our apologies for the delay in responding - we wanted to ensure we completed a full internal investigation before replying. We’re sorry to hear that your experience did not meet your expectations, especially after so many years as a customer. We value loyalty and always aim to handle matters with care, respect and professionalism. In this instance, one of our team members noticed a display identical to our designs, complete with our branding, in your premises. As this raised a concern around our stock and brand standards, our team followed our standard procedure - which includes seeking clarification and, if necessary, collecting items that are still part of our inventory. We appreciate that you believe the display was purchased elsewhere, and we regret that this situation caused upset. We have reflected on the way this was handled and acknowledge that the experience was not as smooth as we would have wished. However, we also have a responsibility to our brand and our staff to act in a way that ensures consistency, protects our property and maintains the high standards our customers expect. We’re sorry that this situation has led to the end of our relationship, and we wish you all the best in the future. Floral Image UK
I've worked in hospitality for over 25 years and have tried all kinds of decorative solutions. Since discovering Floral Image, I haven’t looked back. I use them in every hotel I manage because they bring colour, freshness, and life — with zero hassle. It’s amazing how something so simple can transform a space and impress our guests. I’m a true fan.
We have been using Floral image for a couple of years now and every time we have a new delivery the flowers are simply beautiful. They fit the image of our pub and not a day goes by when at least one of our guests doesn't compliment them. They are vibrant and always varied in style. The delivery gents are always so polite and friendly, making it a joy to see them. We love Floral Image. xxx Carly Townsend The Bramley Cottage Redditch
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