Floweraup (floweraup.com) has a 2.7 out of 5 rating on OK.one, based on 213 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. Opinions are polarized: 42% rate it 4 stars or higher while 50% give 1 star; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Customers frequently mention that the customer service team is very helpful and responsive when addressing delivery questions or product concerns. Many consumers also appreciate receiving quick refunds and well-packed items that match their daily needs.
Though some people reported excessively long delivery times along with persistent issues regarding incorrect sizing or missing items. Others experienced significant difficulties obtaining full financial returns, noting that customer support often provided repetitive or automated responses. Shoppers also noted that certain products did not look like the website advertisements or suffered from poor quality.
Auto-generated from all reviews of this business. For reference only.
Wished I'd read the reviews, received an email to say my order hadn't been paid I ignored it, I ordered a pair of trousers I've bought before from another supplier, trousers that came nothing like the ones ordered, very poor quality , sent an email to complain , they offered me 20% of voucher and advised me to send them to someone as a gift 😂, absolute chancers
Reply from Floweraup2025-08-08
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at [email protected]. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
Absalute scammers bought 2 shirts wrong size sent tried to return ,told to expensive to return asked for pictures of problem these were sent and still say correct items sent told me to resell them or give them away this has gone on for 6 weeks and numerous e/mails stay clear of these scammers ,you have been warned.
Reply from Floweraup2025-08-08
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at [email protected]. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
Scam operation. Do not use. I placed an order for two pairs of trousers then swiftly received an email telling me payment was not taken prompting me to pay again. Guess what - two payments were taken. I’m now in a pathetic back and forth demanding refund but am only being offered an option to keep these trousers as long as …I BUY MORE TROUSERS AT FULL PRICE!!!!
The trousers that have arrived are cheap quality and poorly fitting. Rubbish.
Can’t believe I fell for this dreadful company
Reply from Floweraup2025-08-08
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at [email protected]. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
Ordered 2 X pants and 1 t shirt after watching the ad on Instagram but then saw these reviews so I quickly emailed to cancel the order before it was dispatched. It took a total of 22 emails back and forth before I filed a dispute with PayPal and even then they wouldn't refund me unless I closed the dispute with PayPal first which I refused. Finally got my refund back with the help of PayPal. Other reviews say the pants are nothing like the ad so I'm glad I cancelled my order. If you are gonna risk a purchase, use PayPal.
Reply from Floweraup2025-08-08
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. If you have any further questions, please contact our customer service email at [email protected]. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Thank you for giving us this opportunity to make amends.
Multipants arrived with no front zip for men. Refusal to meet return shipping cost which they claimed would be more than cost of item. I would caution against buying anything from such a company. Item purchased 12/05/2025 £22.98
1 star is a compliment ordered 40 pounds worth of items what I got ....eventually we're shocking quality no where near the size ordered a load of rubbish do not buy from this company they need to be stopped 😑
Absolutely appalled by the service. Ordered 21st April. Tracked it, being returned to sender 1st May. I emailed them asking for a refund. For them to say they are looking into it. 1 month later still no refund, still no response. Emailed again today. £41.97 later and no items. DO NOT ORDER FROM HERE.
Having purchased trousers in good faith when delivered they were clearly of a VERY poor quality nothing like what was advertised. I requested address to return for a refund but after many requests this was not forthcoming. I was forced to raise a dispute with PayPal but at this point I was offered my refund if I cancelled the dispute with PayPal. Again trusting their word and offer this was done. I have tried on a number of occasions to get the promised refund but I have been ignored. I will now again go to PayPal and my credit card company to get the promised refund. This is a company who only advertise 8 products which are of poor quality. They are not to be trusted. Please please don't waste your money with them they are crooked. I will recover my money from my credit card. Scammers of the worst type.
Do not buy anything from this company/website, they are a scam organisation. The goods are nothing like advertised and the refund policy does not exist, they have automated customer service replies which appear as if they are doing something but are just ignoring your request with an automated response.
DO NOT BUY!!!
The cargo pants they sent me looked nothing like the ones shown on the website video,they are not worth the money. They are so cheap looking you can see through them and are a very poor quality.
I'm still awaiting their so called customer support to contact me to return and get a refund.
Sunny Bee
Loungon
Londonnk
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Brittrove
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Seazzyjoy
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