Jonathan was a great help
Jonathan was very patient, pleasant and knowledgeable.
Fluent Home (fluenthome.com) has a 4.7 out of 5 rating on OK.one, based on 70 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Jonathan was very patient, pleasant and knowledgeable.
Jonathan was great, knowledgeable, patient, I'm 70yrs and he worked with me until my camera was reinst5and working properly.
Everyone we dealt with during deciding, install, payment processing was amazing! Highly recommend fluent for your home security needs!
It was fantastic Meagan was awesome explained everything polite friendly. A true professional made the experience enjoyable. A job very well done thank you so much for sending him to my home .Hes a 10outa 10 for sure
To be clear, this is a five star rating for Becky she very quickly and very easily and politely, for that matter did exactly what I had been asking someone to do for the last five months
In regard to the problems we were having with our Fluent account, the customer service and satisfaction team worked with us to reach a satisfactory resolution.
Jonathan was very polite and knowledgeable. He explained the process as he completed it and offered to solve any additional problems if I had them. He represented your company well.
Jonathan was polite and walked me through everything 😔
Johnathan Semense Was very professional and handled the troubleshooting very well. Tackled my issue with no problems. Give that man a RAISE. (LETS GOOOOO)
I didn't have to wait on hold for 30+ minutes to get tech support. In fact I got assistance after I selected "tec support". Then the tech (Jonathan) was super respectful & patient while helping me with my issue.
I am very pleased with the technician I talked with. He was so very helpful and polite. My problem was solved. I also want to mention how very patient he was when explaining what was wrong.
After leaving numerous messages and emails for service, which to date have not been answered, I reached out to Mike. Mike attended my home in September to upgrade my panel and was very knowledgeable. He kindly helped me out today remotely. This company should know that you have a very valuable employee…unfortunate that your service is not as good as his.
He was very patient in figuring out how to solve a puzzling problem. Excellent service.
The technician Jonathan Siemens’s was pleasant and took care of the problem immediately very helpful
I was emailing with a lady named Becky and her knowledge and understanding was above and beyond what I was expecting!
Contacting support was very easy and quick. The tech, Jeizza, walked me through reconnecting our door to the Fluent system. She was very helpful & professional.
The agent was very helpful and patient. Her customer service was outstanding.
The young lady that was working with me was very easy to understand and to work with very helpful I couldn't say enough about her to me she was a 10 she just was very very knowledgeable and very Curtis to help a person and that was very pleasant to work with her so I think her very much for for the help that she gave me couldn't ask for better
Very helpful
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