Panel problem got fixed
I'm usually satisfied with my system.Had a panel problem. Jonathan the online technician was a awesome help. He was friendly had great knowledge and with his help we figured out the problem and were be able to fix it.
About Fluent Home
Data updated- Website
- fluenthome.com
- Category
- Home Services
- Location
- United States · Lindon
- Status
- Unclaimed
- Last 12 months
- 70 reviews
- Replies to negative
- 0% (0/4)
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Is Fluent Home legit?
Fluent Home (fluenthome.com) has a 4.7 out of 5 rating on OK.one, based on 70 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
He was fantastic and walked me thru all…
He was fantastic and walked me thru all the steps patiently
He was so helpful and patient
He was so helpful and patient! Couldn’t have solved the issue without his help.
Fluent is horrible
Fluent is horrible, API is horrible, and now that they have severed their business relationship, the customers are left in the messy aftermath. Both have horrible management and you should avoid at all cost.
Jonathan was awesome to work with and…
Jonathan was awesome to work with and made it very easy to get everything set up. Please let Travis know that we already re-newed our contract and that we do not need to speak to him. Thank you!
Helpful and patient
Jonathan was super helpful getting a couple things resolved that I have been putting off. We reconnected a camera and got a new device added. I had struggled to try and do it myself and wish I would have called sooner!
Worst mistake we ever made going with…
Worst mistake we ever made going with this company. You can not get service when the system breaks down.
Jonathan was very knowledgeable and was…
Jonathan was very knowledgeable and was concerned about my issue. He was patient and took the time to insure my concerns were met. Outstanding job.
Johnathan Semense worked hard to get my…
Johnathan Semense worked hard to get my new key fob to work. NO LUCK. Now will have to have a tech come out next week. I paid for this up front BUT would appreciate it being refunded if allowed.
Michael took the time to check every…
Michael took the time to check every little detail everywhere and I appreciate that. He was on time, very polite and very helpful. Thank you for your assistance with this problem.
Jonathan was amazing
Jonathan was great - helped me through 3 different problems involving reinstall, sensor reset and a battery issue. Great work!!!
I reached out to fluent and had several…
I reached out to fluent and had several sales people reach back out to me. I told them I was only available to be contacted by e-mail, so one of the sales people sent me a series of questions to answer pretty much immediately. They all seemed very interested in responding when they thought I would be buying a ton of equipment from them. As soon as I asked about buying used equipment to use from someone I heard nothing back. I sent a follow up e-mail asking if they could come to my business to give advice on what was needed and nothing. I sent one more e-mail asking if they no longer wanted my business. Crickets. The funny thing is, I had to contact a different company and I was very easily convinced to buy new equipment upfront anyhow, so if they gave it even a little bit more of an effort to work with me the sales team would have still made money. Just gross that a company that is evidently supposed to care about giving you security to keep you safe has no interest in even signing you on as a client if you're not going to make them commission. Really disappointed in this customer service, and this makes me happy I didn't go with them as I question how responsive they would be in case of an emergency.
DO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY! They have refused to cancel a competed contract on a home that was sold 4 years ago. As of 5/20/26 they are still charging an 81 year old stoke victim for service on a house she doesn't own. SNAKES!!! PREY ON ELDERLY!!! We are working with the attorney general in Ohio but the company is in Canada so it makes everything harder. Do yourself a favor and don't sign up.
Timely and efficient in solving the…
Timely and efficient in solving the issues.
Jonathan is the agent I spoke to
Jonathan is the agent I spoke to. He was very helpful, quick & knowledgeable!
Jonathan made made my day.
Jonathan made what I was thinking would be a nightmare into a very nice experience. I wish everyone could be as patient and caring as him.
I received the best service possible
I received the best service possible! I found that your representative JonathanSemense was the most patient, knowledgeable,and helpful rep. I am 91 years of age but he didn’t give up or get aggravated with my ignorance! He solved my problems!!!VERY EFFICIENTREPRESENTIVE
He was very helpful and knowledgeable.
He was really patient and detailed…
He was really patient and detailed oriented, courteous and professional!