FlyBox (flybox.com) has a 5.0 out of 5 rating on OK.one, based on 32 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 8 of them were added in the last 12 months. Last updated 2026-08-10.
Honestly, I was blown away by this company. I saw they’re out on Instagram and at first was skeptical. The boxes came quickly, they had absolutely everything you would need, and they were picked up promptly. Retrieving them was easy. The customer service was above and beyond, and somebody even called to check in at one point and make sure everything was going OK. Moving is stressful enough, but this is one service that honestly made everything a lot easier.
FlyBox is an awesome storage solution. It is something I have been looking for since moving to New York. It is also a seamless process, and I 100% recommend!
Reply from FlyBox2025-09-15
Thank you for the kind words, Isabel! We're happy FlyBox could help with your storage needs!
As someone living in the city without a car, FlyBox was an absolute lifesaver. The convenience of having everything dropped off and picked up made the process so easy and the app was extremely user friendly too. I would not have managed without it, definitely recommend!!
Reply from FlyBox2025-08-25
Thank you, Sophia! Happy to hear that the app was user friendly. Thank you for trusting FlyBox to help with your storage needs.
The quickness, the customer service, the flexibility!
Reply from FlyBox2025-08-25
Thank you for the feedback, Roxana!
t
tony · 2 reviews · Verified · Experienced 2025-07-10 ·
★★★★★
Easy and Seamless Experience!
I’ve really enjoyed the customer experience with FlyBox! What I love most is how quick and easy the process is! It takes minutes to download the app, create your account, and then your storage box will be at your doorstep in no time. It was a really nice touch that they provided bubble wrap inside box to secure your items for shipping and they even included extra zip tie locks in case you have trouble securing the box. Instructions come easily with the box itself but there’s also great how-to instructions in the app. When you are ready to ship to storage, you just schedule a FedEx pick up in the app and you’re all set. It’s truly a no hassle, no heavy lifting, worry free, seamless process! Highly recommend!
Reply from FlyBox2025-08-04
Thanks so much for the awesome review! We’re really glad the process felt easy and seamless for you, as that’s exactly what we’re going for. We appreciate you noticing the little touches too!
Very seamless and smooth process. The app made all of the steps easy to follow. The packaging was amazing and to be able to easily ship off and retrieve the box was stress-free.
Reply from FlyBox2025-07-28
Thank you for the kind words, Lauren. Happy to hear that the process was stress free!
FlyBox made moving and storage easier for me. The ability to have someone pickup what I want stored instead of packing and taking it to a unit myself was great, but where I really fell in love was in the ability to change the delivery/pickup address. Now I’m able to send things to my apartment or my house depending on what I need and store them all in the same place. Super easy and saved me alot of time!
Reply from FlyBox2025-07-28
Thank you, Alec! We strive to make the process as simple as possible. Happy we saved you a lot of time!
I love how quickly the FlyBox process was completed and cannot wait to use it again in the future. I would absolutely recommend this to friends who work on the road or on tour because it is a very quick way to move and store belongings especially when you feel like you're in a pinch or have to move out of your space in a short amount of time. I live near a lot of FedEx offices so it was easy for me to drop my FlyBox and I found the app super straight forward.
Reply from FlyBox2025-07-15
Thanks so much for the review! We're happy to hear the process was quick and the app was easy to use.
J
Jack · 2 reviews · Verified · Experienced 2025-07-08 ·
★★★★★
Lit product
Reply from FlyBox2025-07-29
Thank you, Jack! So happy you're enjoying the product.
J
Jose · 1 review · Verified · Experienced 2025-07-08 ·
★★★★★
Awesome !
What an easy experience! So easy to use so easy to follow so easy to order! Love it! Every step was so easy and clear and the app is so easy to follow and read !
Reply from FlyBox2025-07-14
Thank you! We love hearing that the whole process felt easy and clear. That's always the goal! So glad the app made things smooth for you as well.
The FlyBox was very easy to use. The box I received is very sturdy and even came with bubble wrap to pack breakables. They included labels for my box so I know what is in it, a secure way to close it, and even included scissors to cut the zip ties. Pickup was also very easy to schedule.
Reply from FlyBox2025-07-14
Thank you so much for the kind words! We're glad to hear everything from the packing supplies to the pickup, made things easy for you. That’s exactly what we aim for!
Flybox made everything so simple. The system was super easy to use — very straightforward and user-friendly. I didn’t run into a single issue, which honestly made the whole experience that much better.
I appreciated how smooth and stress-free it all was. Everything just worked the way it should, which is exactly what you want. No confusion, no glitches, no headaches.
Reply from FlyBox2025-07-14
Thank you, Jade! So happy to hear how stress free FlyBox was for you. Thank you for trusting us to store your belongings. We are here to make storage simplified!
Finally a solution to my storage problems. I don't have the space to store or the strength to haul boxes to an overpriced storage unit. FlyBox solves both of these predicaments. It’s convenient and affordable.
Reply from FlyBox2025-07-14
Thank you so much for the kind words, Kim! We are here to help you with all of your storage needs.
I didn’t realize how badly I needed Fly Box until I used it. I don’t have a ton of stuff, and I definitely don’t want to waste time schlepping things to a storage unit. Fly Box lets me pack up what I want, they pick it up, store it, and bring it back when I need it—zero effort, maximum convenience.
I started with two boxes and already need to order more to store what used to live under my bed (RIP, storage space—thanks, Murphy bed). The app is incredibly easy to use, with super clear instructions. Honestly, it’s one of the smoothest experiences I’ve had with a storage service—if you can even call it that, because this feels more like magic.
Highly recommend for anyone looking to simplify and declutter without the drama of traditional storage.
Reply from FlyBox2025-07-14
Thank you so much, Edna. We're thrilled to hear that FlyBox has made such a difference for you and helped simplify your storage needs. It’s great to know the experience felt smooth and convenient! That's exactly what we strive for. We appreciate the recommendation and are always here when you're ready for more boxes!