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Shopping & Fashion

Flycurvy

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534 reviews

3.0534 reviews
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About Flycurvy

Data updated
Website
flycurvy.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
26 reviews
Replies to negative
98% (239/243)
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About this business

Flycurvy is a curvaceous global online destination that provides today's comfortable and avant-garde fashion plus size women's clothing.If you are tired of going out looking for other people wearing exactly the same clothes, or if you are looking for a brand new look that no one else has, you have come to the right place. We provide the latest (almost daily) female plus-size fashions on the street at prices you can afford.We always put the needs of consumers first, hoping that curvaceous women can gain more confidence through Flycurvy products. This is a large-size women's clothing brand that aims to show the curvaceous beauty of women.

Written by the business, not verified by us.

Is Flycurvy legit?

Flycurvy (flycurvy.com) has a 3.0 out of 5 rating on OK.one, based on 534 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 37% give 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Refund, Quality. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Customers frequently complained that the received products looked completely different from the online advertisements, featuring incorrect colors and extremely cheap fabrics. Buyers also experienced major delivery delays, waiting several weeks or months for their packages to finally arrive. Furthermore, people encountered severe difficulties attempting to make returns, often being offered inadequate partial refunds instead of their full money back. Some reviewers were happy with specific pieces that arrived in good condition and fit properly without issues. A few customers also praised the soft material and overall attractive design of certain garments they purchased.

Auto-generated from all reviews of this business. For reference only.

What people say

No communication extremely slow shipping

Put in a $450 order and they’re too lousy to provide a proper tracking number. I try to track it and it says incorrect tracking number. It’s been 3 weeks I’ve only received one dress from the order. I’ve emailed their support twice with no response when they claim they’ll answer you within 48 hours any day of the week. In my opinion it is a scam company, purchase from someone that deserves your hard earned money.

Reply from Flycurvy2023-12-14

Hello Susan, You reached out to us twice and our support team staff responded to your emails twice too. Each response were made within 24 hours. We have no idea why you didn't receive the response but would like to clarify that we have a prompt customer service team. Rest assured that we are not a scam and your order have been split into 5 packages. If you like, you can track them together here: https://t.17track.net/en#nums=YH3113049755SZ,YH3113049757SZ,YH3113049758SZ,YH3113049760SZ,YH3113049761SZ All of them are in transit. If you have any follow-up queries, please feel free to contact us at the email address below. Flycurvy Customer Complaint Team [email protected]

I ordered a dress a while ago and still…

I ordered a dress a while ago and still haven’t received anything yet my order ID is FC00573261

Reply from Flycurvy2023-12-15

Dear customer, There are 2 phases in an order - - processing time and shipping time. The processing time is the time for the warehouse to prepare, inspect and pack the order, usually takes 1-12 days for regular orders. But if the order is a pre order, (The full name of the item has the word pre order), the processing time may be longer. Should you have awaited your order for a while without any update, please feel free to contact our customer service team to inquire about its shipping time. We will be responding within one business day. Flycurvy Customer Complaint Team [email protected]

Not a proper store, size chart out, clothing not as described.

Not a proper store. By the covered up Chinese labels I'm going to guess it's a drop shipping company or straight from a factory thing. I did get the items but they were all far too large (their size chart is way out.) The shirt had a pretty design, but was a yucky, clingy stretchy material and about 3 sizes too big. The built in bra dress was baggy mess, with two cups tacked to the inside of the chest area (zero support). It's unwearable. The second dress was not bad quality (why they didn't just advertise it properly I'll never know), but not what I expected (much longer skirt (meant to be tea length but touches the floor), thicker, lined material, and with a very low V neck that I couldn't wear in public and be considered decent, and as for all the others too big (~2 sizes out). The jacket it came with was ironically a size too small! (So weird.) It also looked nothing like the picture and doesn't suit the dress at all even if it did fit. Can't recommend. I got my clothes sent out, but the quality and sizing was a lucky dip, and you might not even get what is pictured. Not looking forward to attempting to return them, I suspect it's going to be challenging from other reviews I've seen.

Reply from Flycurvy2023-12-12

Dear JJ, Thank you for taking the time to provide us with your feedback. We apologize for any inconvenience you have experienced with your recent purchase. After reviewing your concerns, we would like to reassure you that we are not a drop shipping company or a factory direct supplier. We source our products from various manufacturers to offer a wide selection to our customers. However, we understand your disappointment with the sizing and quality of the items you received. We sincerely apologize for the inconvenience caused by the inaccurate size chart. We keep collecting data and information to offer a most accurate size chart possible for each product. We are sorry to see that it didn't work well in your purcahse. We will update our size guide to ensure a more accurate representation of our products. Regarding the materials used for the shirt and dress, we apologize for any discomfort you experienced. We strive to provide accurate product descriptions, and we will investigate why the dress was not advertised correctly. We value your feedback, as it helps us improve our product descriptions to provide a better shopping experience. In regard to your difficulty in returning the items, we understand your concern. We are committed to providing excellent customer service, and we will do our best to assist you with the return process. Please gice us your ORDER NUMBER & tHE EMAIL ADRESS USED FOR THE PURCHASE so that we can reach out to you shortly to guide you through the return process and address any further concerns. Once again, we apologize for any dissatisfaction you have experienced, and we look forward to hear from you. Best regards, Flycurvy Customer Complaint Team [email protected]

Resolved my issue

Thank you for responding to my issue and resolving it professionally.

Reply from Flycurvy2023-12-01

Dear Kimberly Taylor, We are sincerely sorry to hear about the issues you encountered and the dissatisfaction you experienced. We value your feedback and take customer satisfaction seriously, so please allow us the opportunity to make it right. Firstly, we apologize for any confusion caused regarding the item's appearance. We understand how disappointing it can be when an item does not live up to your expectations. To assist you further, kindly provide us with your order details and specific concerns about the item's fit. This will help us investigate the matter thoroughly and provide you with a suitable resolution. Regarding the return and refund process, we regret any misunderstanding that may have occurred. Our last-minute purchase item has a mark of “Flash Sale” on the item page. It does present certain limitations, but rest assured, we strive to ensure a fair exchange or refund for our valued customers. Customer satisfaction is our top priority, and we are committed to resolving this matter to your satisfaction. Thank you for bringing this matter to our attention, Kimberly. We request an opportunity to rectify the situation and regain your trust as a valued customer. We look forward to your response via email. Best regards, Flycurvy Customer Complaint Team [email protected]

Material poor quality

The materal is very thin, no lining. It is poor quality.The item was a Mother of the Bride 3 piece pant suit.The materal looked and felt like lingerie rather a dress up occasion.The picture misrepresents the item.The details regarding item or material are not specific. I ordered one color got another.They wouldn't send color requested, but they were willing to give me a voucher at 1/2 price discount on item purchased originally to apply to another purchase. But the quality was so poor. Get money back or don't buy.

Reply from Flycurvy2023-11-30

Hello there, We apologize for your dissatisfaction with the quality of the item received. As we always go through quality inspection on our merchandise before shipment, the blame is on us if you feel dissatisfied in this regard. Please rest assured that orders are returnable and refundable -- you can reach out to us to sort it out. For your convenience, our team member has sent you an email to start the process of resolving the issue. Please check your inbox. We hope to hear from you and that this issue is resolved ASAP. Best Wishes,

I loved the material and the designs

I loved the material and the designs. My only problem was the sizing of the built-in bra. The bra was enormous. I have had to remove the bra. However, the tops look great without it.

Reply from Flycurvy2023-12-01

Dear Sandra, Thank you for your recent review. We appreciate your positive feedback regarding the material and designs of our tops. However, we are sorry to hear about the issue you experienced with the sizing of the built-in bra. We understand the importance of having a good fit, and we sincerely apologize for any inconvenience caused. We appreciate your feedback as it helps us improve our products and customer experience. We have taken note of your comments and will be sharing them with our design and production teams. If there is anything specific you would like us to address or if you have any further feedback, please don't hesitate to let us know. We value your opinion and are always looking for ways to enhance our products and meet our customers' needs. Once again, we apologize for the inconvenience you encountered and appreciate your understanding. We hope to have the opportunity to serve you better in the future. Kind regards,

I ordered from flycurvy and it came…

I ordered from flycurvy and it came from Temu NOT what I expected and I want to return it no instructions on how then it's been delivered still says waiting on tracking information HELP I don't want these items

Reply from Flycurvy2023-11-28

Dear Casey, If you insist on return the item, our support team will give you the return instruction and then await your tracking number of the return package as it's necessary info that we need to submit on our system and process the refund. The waiting for the tracking number or the receipt from the PO has been put as a note with the return instruction. Therefore, kindly give us the tracking number, or the receipt you got from the post office, or the delivery document, so that we can process the refund ASAP. We tried to identify your order ID via your username here to take care of the issue but failed. Therefore could you please provide us with your order details, such as the order number and the email address used for the purchase? Flycurvy Customer Complaint Team [email protected]

Took my $, have waited 6 weeks for nothing to be sent

I ordered 2 dresses on October 10, it’s now November 25. I still have not received a tracking number, and they deducted from my credit card the day I ordered. It said 7-10 business days for shipping when I ordered. I believe they are a scam site.

Reply from Flycurvy2023-11-28

Dear Stacy, We apologize for any inconvenience caused by the delay in shipping your order. Please rest assured that Flycurvy is not a scam website. We understand your frustration and appreciate your patience. We currently are investigating the case and inquire about the shipping time of your order. If you have any queries, please feel free to contact us at the email address below. Again we wpologize for the inconvenience and hope you can give us a chance to rectify it. Flycurvy Customer Complaint Team [email protected]

I really wish I had read these reviews…

I really wish I had read these reviews before I ordered. Ordered items, two arrived but they were too small. Not at all the indicated sizing. One item was still not shipped by yhe time I was trying to return the first two items so I cancelled that part of the order. Returning the items is an awful experience. First they want a photo of you wearing the items. No, if i wanted to do your product testing I would sign up for it. Then they sent a 30% refund offer if I didn't want to send the stuff back. No return instructions despite specifically asking for them. We are onto the 4th set of emails asking for return instructions. Dreadful. Don't waste your time.

Reply from Flycurvy2023-11-28

Dear Anne Orr, Firstly, we understand how frustrating it must have been for the products to not align with the indicated sizing. Because each of our merchandise has its onn independent design and material, with different body shapes, the fit of products at the same size may have various effects correspondingly. Regarding the delayed shipment of one item and the subsequent cancellation, we apologize for any inconvenience caused. We strive to provide efficient and timely service, and we are genuinely disappointed that we fell short in this instance. We understand your frustration with the return process, particularly regarding the request for a photo of you wearing the items. I apologize for any confusion caused by this requirement. Whether to offer a picture is up to the customer. We value feedback from our customers and understand that it is not ideal to expect product testing from our customers. Rest assured that we have forwarded your concerns to our returns department for immediate review and improvement of our guidelines. Additionally, the 30% refund offer presented to you as an alternative to returning the items was not meant to cause any confusion or frustration. It was simply an option we provided to accommodate different customer preferences. Now you have been offered the return instructions. Kindly get back to us with the return tracking number and the receipt from the PO then we can process the refund as soon as it's delivered. Once again, we apologize for the disappointing experience you have had with our products and services. Warm regards, Flycurvy Customer Complaint Team [email protected]

Terrible Customer service

I placed an order for one top on October 30th, 2023. Automatically I got a response that they received the order and it would be shipped ASAP, they also took money out of my PayPal account immediately. Fast forward to November 19th, I sent an email wanting to know why I had not received any information about my order or a tracking number and I received an email back overnight, apologizing and then saying it would take 10 to 20 days to ship, which is normal shipping time. I then proceeded to tell them if 10 to 20 days was the normal shipping time I should have received it by November 20th. It was on November 19th when I got the first tracking number which tells me they were going to take my money and not do anything about shipping my item. I sent them an email back telling them that it is poor customer service and I understand because it's coming from a distance the 10 to 20 days but now I will be lucky if it arrives before Christmas, and it was a Christmas top. They offered to send me a $5 coupon. Seriously, the top was $30. I will never use this company again as I feel like if I would not have emailed them, they would have kept the money and not have shipped the item. They falsely advertise.

Reply from Flycurvy2023-11-22

Dear Amy, We apologize for any inconvenience caused by the delay in shipping your order. Regarding the shipping time, there are 2 phases in an order - - processing time and shipping time. The processing time is the time for the warehouse to prepare, inspect and pack the order, usually takes 1-12 days for regular orders. But if the order is a pre order, (Usually the full name of the item has the mark pre order), the processing time may take longer. Should you want the item for a specific occasion, please feel free to contact our customer service team with the SKU of the item to inquire about its shipping time. We have a propt customer service team that responds to emails within 24 hrs at the latest. As for the coupon, please note that it was offered only as a token of apology and compensation for the time waiting. And we would like to clarify that we will ship the item as soon as the items are available no matter whether the customer contact us or not. Lastly, we kindly request you provide your order details such as the order number and the email address used for the purchase. This will assist us in locating your specific order and initiating the necessary steps to resolve this issue to your satisfaction. Looking forward to hearing from you. Flycurvy Customer Complaint Team [email protected]

Cheap, nasty & not reflective of the purchase

My items arrived today some 3 months after ordering. They are not what I ordered at all. The actual item is made of cheap material and poor workmanship. But, for the price I wasn’t expecting too much and thought if I got one or two wears it would have been worth the purchase. However, it doesn’t look like the picture, the colours are not consistent and I’m not even bothering to try them on. I will never buy from this company again.

Reply from Flycurvy2023-11-16

Hello there, We apologize for your dissatisfaction with the quality of the item received. As we always go through quality inspection on our merchandise before shipment, the blame is on us if you feel dissatisfied in this regard. Please rest assured that orders are returnable and refundable -- you can reach out to us at [email protected] to sort it out. For your convenience, our team member has sent you an email to start the process of resolving the issue. Please check your inbox. We hope to hear from you and that this issue is resolved ASAP. Best Wishes, Flycurvy Customer Complaint Team [email protected]

Do not shop here ladies

It said velvet but it is really thin micro fiber crap. The jewels were printed on fabric. What a scam!

Reply from Flycurvy2023-11-16

Dear Lori, We apologize for any inconvenience the discrepancy caused. We take customers feedback seriously and would like to take this opprtunity to review our product and optimize our production. As we always go through quality inspection on our merchandise before shipment, the blame is on us if you feel dissatisfied in this regard. Please rest assured that orders are returnable and refundable -- you can reach out to us to sort it out. For your convenience, our team member has sent you an email to start the process of resolving the issue. Please check your inbox. We hope to hear from you and that this issue is resolved ASAP. Best Wishes, Flycurvy Customer Complaint Team [email protected]

Absolutely shocking service i had a…

Absolutely shocking service i had a party last week shipping was 10-20 days I received only half the order and now they tell me the other half will be shipped in another months time when the complete party season is finished. Disgraceful service clothes are shocking I want to return the half of the order received. Dont buy from this company they cant deliver in time and customer service is shocking

Reply from Flycurvy2023-11-08

Dear Michaela, We apologize for the delay in shipping your order. We understand the importance of a swift shipment and apologize for any inconvenience the delay may have caused. We will take note of your feedback and forward them to the relevant team to make progress. Should you want the item for a specific occasion, please feel free to contact our customer service team with the SKU of the item to inquire about its shipping time. If it cannot be delivered before the date expected, you are always allowed to ask for a cancellation of the order before shipment. Please pay attention to the email [email protected] sent you. We want to deal with the order to your satisfaction. If you have not received the email, kindly direct to us at [email protected]. Again we apologize for any inconveninece. Flycurvy Customer Complaint Team [email protected]

Horrible company

Horrible company, a definite rip off! I purchased several things from them and when I returned a couple (because they didn’t fit) they refused to give me a refund! They finally agreed to give me 1/2 of my refund!!! Buyer BEWARE!!! It took me at least 8 emails to get 1/2 my refund!

Reply from Flycurvy2023-11-07

Dear Teresa, Thank you for bringing this matter to our attention. We would like to clarify that we do accept giving refund after returns. However, please note that the refund is based on the authorized return as items returned without authorization will not be accepted by our receiving center. And the item on the package is not our return address. We have no idea if the offer of 50% of the refund id provided before you returned the item or after that. If it is offered before returning, it only serves as a gesture of goodwill to customers who may find the return not practical. If it is offered after that, it may probably be because you already return the items to the wrong address. We tried to identify your order ID via your username here to take care of the issue but failed. Therefore could you please provide us with your order details, such as the order number and the email address used for the purchase? This will assist us in locating your specific order and initiating the necessary steps to resolve this issue to your satisfaction. Looking forward to hearing from you. Flycurvy Customer Complaint Team [email protected] The reply to the updates: It is verified that the reason for the delay in refunding you the money was that you failed to offer us the return receipt and the tracking number, which we have stated clearly in our return instructions that we sent you originally, "(4)After you send the package, please take a clear photo of the package delivery note and tracking number to us. ". And we would like to clarify that after you offered us the tracking number, we have fully refunded you the money. We will send you a confirmation for you to verify. Regards,

If there was a “No star” option I would…

If there was a “No star” option I would take it!! Worst company ever!! Do not order!! Ordered 3 tops that took forever to arrive. All 3 tops were much too large, their sizing is way off and the material was awful, so cheap. I was given the runaround about returning them, they made me send them pictures to prove they were too big. Finally got the return information, spent $28 on shipping. It took several online complaints before they finally returned my money less the original shipping fees. So bottom line, I paid $50 in shipping fees altogether and got nothing but headaches from them. DO NOT ORDER FROM THESE PEOPLE

Reply from Flycurvy2023-11-06

Dear Candace Vas, We sincerely apologize for the negative experience you had with our company. We understand your frustration with the delayed delivery and the sizing issues you encountered with the tops you ordered. Your feedback is extremely valuable to us, and we appreciate you bringing this to our attention. We deeply regret any inconvenience caused to you during the return process. Your feedback regarding the runaround you experienced and the requirement to send pictures for proof has been duly noted. Our intention is never to give our customers headaches, and we apologize for the inconvenience caused. Regarding the return shipping fees, we apologize for any confusion or inconvenience caused. We are reviewing our policies to ensure that situations like this are handled more efficiently in the future. Our team will reach out to you reagrding refunding original shipping fees as per your request. We value your business and want to make sure we can rectify this situation for you. With that in mind, we would like to offer you a special discount on your next purchase and free return shipping for any future orders. We hope this gesture demonstrates our commitment to your satisfaction. If there is anything else we can do to assist you, please do not hesitate to contact us directly. We are here to address any concerns or questions you may have. Warm regards, Flycurvy Customer Complaint Team [email protected]

Buyer beware

I purchased 2 dresses and 1 jumpsuit on 11 Aug 23. Also included were 2 'free' items. The Flycurvy website advises dispatch within 5-7 days. I required the items for a function on 15 Sept. I started contacting Flycurvy support team on 23 Aug asking about my order. Lots of apologies and promises to ship my items. Then I started communicating with the Complaints team and was advised that they would ship my items within 24hrs. Part of the order was dispatched 3 days later, when I queried this I was advised that there was no way that my items would arrive before 15 September and that the dresses would be sent at a later date. On Sept 18 after multiple emails to Flycurvy's support and complaints department the jumpsuit and 2 'free' items turned up. I truly wish I could post photos of the piece of unwearable rubbish I received. The mother of the bride jumpsuit was totally different to the pictures on the website. The material was different, It was supposed to be a jumpsuit with a wrap that went over the suit - there was no wrap as advertised and pictured. The sleeves were vastly different lengths. The material (even taking into consideration that there may be a slightly different colour due to photography) was not slate blue. The sparkling wrap pictured did not exist - it was goldy/yellow spots on the one piece jumpsuit. As for the 2 dresses that were advertised as being available on the website, eventually the complaints department admitted that the dresses were not in stock and were in the process of being manufactured and it would be months before dispatch. I canceled the order. Trying to get a refund from Fly Curvy is an ordeal within itself. The products were dispatched to me from a warehouse in Sydney AU. But returns must be sent to an international address in NYC, USA at your cost. I had paid via PayPal for extra protection so I initiated a PayPal dispute over the items. The complaints team will offer you all sorts of incentives to cancel the PayPal dispute. I finally received a full refund on 28 Oct 23.

Reply from Flycurvy2023-10-30

Dear Linda Brew, We sincerely apologize for the issues you encountered with your order and the inconvenience it may have caused you. We appreciate your patience and understanding throughout this process. After closely reviewing your concerns, we want you to know that we take them very seriously. We will optimize our production and service to ensure that similar incidents do not happen again in the future. Delivering exceptional customer service is of utmost importance to us, and we strive to meet and exceed our customers' expectations. Regarding the return process, we understand the frustration you experienced in having to send the items back to an international address. We are actively looking into streamlining our return policies to ensure a more convenient process for our valued customers. We , however, would like to clarify that we kindly requested to cancel the dispute only out of the purpose to issue the refund sooner, as PayPal would freeze the money and we had no authority to process it quickly. Otherwise, both sides have to wait for the finish of the review by PayPal. Once again, we sincerely apologize for any inconveniences caused. We appreciate your time in sharing your concerns with us, as it helps us grow and provide better service to our customers. If you have any further questions or require additional assistance, please do not hesitate to reach out to us. Warm regards, Flycurvy Customer Complaint Team [email protected]

Ordered a few tops on Sept

Ordered a few tops on Sept. 5th. Payment went through, but it's now October 14th...and no tops, no tracking number, no acknowledgement of the order at all. I keep checking my credit card statement to make sure this site is not a scam. Where is my order??!!!

Reply from Flycurvy2023-10-16

Hello, We apologize for any inconvenience caused. We tried to identify your order ID via your username here to take care of the issue but failed. Therefore could you please provide us with your order details, such as the order number and the email address used for the purchase? Or may we request you to email us at [email protected]? This will assist us in locating your specific order and initiating the necessary steps to resolve this issue to your satisfaction. Looking forward to hearing from you. Flycurvy Customer Complaint Team

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