Flyus.com (flyus.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 74% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 73% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
Dear Customer, Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us. Safe travels, The Flyus.com Customer Care Team
clear choices, easy
Dear Customer, Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us. Safe travels, The Flyus.com Customer Care Team
Dear Customer, Thank you for choosing Flyus.com. We appreciate your business and value your feedback. If you need further assistance, please do not hesitate to contact us. Safe travels, The Flyus.com Customer Care Team
Unexpected change of price, inability to communicate, automated customer service directing to the site which is frozen. Only after the posted review, the next day customer service representative left a voice message on my phone, calling back still no real person to talk to, only ability to leave 60 second voice mail... Useless
Dear Customer, Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We offer several ways for our customers to contact us if our customer care team assists others. However, in your case, we did not receive any messages, chats, voicemails, or phone calls from you. Additionally, one of our customer care team did try reaching out to you to address your concerns but was only able to leave a voicemail. If you need further assistance, please do not hesitate to reach out. The Flyus.com Customer Care Team
I would give zero start please don’t go through them n buy ticket they will increase the price and the support team is very rude and not helpful. They are clearly robbing people .
Dear Customer, Thank you for choosing Flyus.com. We appreciate your business and value your feedback. Please note that the prices advertised are controlled by airlines and are subject to change until a reservation is ticketed. We hope this clarifies any misunderstandings. If you need further assistance, please do not hesitate to contact us. Safe travels, The Flyus.com Customer Care Team
Very disappointed I was charged $50 per ticket though I canceled my ticket within 24 hours of purchase. Yes, I was notified, but the common practice of 24 hour grace period was not granted as an option. This is a good reason to not purchase from a third party app, ever. Also, the cancelation website was not helpful. After trying the website and phoning in, I could only cancel through a link from my eticket. Please make it right by refunding the $100 back to me. Your customer's good will is worth more than $100 service charge.
Dear Customer, Thank you for booking with Flyus.com. We appreciate your business and value your feedback. Our website clearly states in the terms and conditions that the Best Purchase Guarantee (BPG) covers customers for 24 hours. In your case, you did not opt for insurance that would allow for free cancellation within that 24-hour period. While we understand your situation, please note that our void fees are fully transparent and were applied correctly in your case. We hope this clarifies any misunderstanding. Thank you for your understanding.
Dear Customer, Thank you for your business and feedback. Please provide your email address or booking confirmation number to assist you with your concerns further. Thank you, Flyus.com Customer Care Team.
Would have been 5 stars if it hadn't forced me to review to confirm booking.
Dear Customer, Thank you for choosing Flyus.com. We appreciate your business and value your feedback. If you need further assistance, please do not hesitate to contact us. Safe travels, The Flyus.com Customer Care Team
Easy,Fast, Affordable
Dear Customer, Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us. Safe travels, The Flyus.com Customer Care Team
The $15.95 booking fee could be done away with.
Dear Ram S. Shetty, Thank you for your feedback. Unfortunately, we were unable to process your tickets. Additionally, the fee of $15.95 was not charged for seat selection. Thank you.
Dear Customer, Thank you for choosing Flyus.com. We appreciate your business and value your feedback. Please note that the prices advertised are controlled by airlines and are subject to change until a reservation is ticketed. We hope this clarifies any misunderstandings. If you need further assistance, please do not hesitate to contact us. Safe travels, The Flyus.com Customer Care Team
Yes, it was a usefull experience
Dear Customer, Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us. Safe travels, The Flyus.com Customer Care Team
Dear Customer, Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us. Safe travels, The Flyus.com Customer Care Team
Easy to use. one negative, review was required.
Dear Customer, Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us. Safe travels, The Flyus.com Customer Care Team
Dear Customer, Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us. Safe travels, The Flyus.com Customer Care Team
Good deal, quick and simple
Dear Customer, Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us. Safe travels, The Flyus.com Customer Care Team
Terrible coordination with the actual airline. My confirmation code did not work and I was without a boarding pass, down to the minute to get through security. When I called customer support I was on hold for half an hour and never got the issue resolved. Will not be booking through this again.
Dear Customer, Thank you for choosing Flyus.com. We appreciate your business and value your feedback. At Flyus.com, we are committed to transparency regarding your booking. It’s important to us that you understand there are two confirmations: one from Flyus.com and another from the airline which is displayed on your "Manage my booking portal". In your case, the details are as follows: - Flyus Booking Reference: B00YYK - Hawaiian Airlines - Confirmation #: 4OKFBG If you have any further questions, please feel free to reach out. Thank you. Flyus.com customer care team.
Flight prices kept changing and ease of use on website not conducive to easy booking. The website kept stalling upon booking.
Dear Customer, Thank you for choosing Flyus.com. We appreciate your business and value your feedback. Please note that the prices advertised are controlled by airlines and are subject to change until a reservation is ticketed. We hope this clarifies any misunderstandings. If you need further assistance, please do not hesitate to contact us. Safe travels, The Flyus.com Customer Care Team
Dear Customer, Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us. Safe travels, The Flyus.com Customer Care Team
Dear Customer, Thank you for choosing Flyus.com. We appreciate your business and value your feedback. Please note that the prices advertised are controlled by airlines and are subject to change until a reservation is ticketed. We hope this clarifies any misunderstandings. If you need further assistance, please do not hesitate to contact us. Safe travels, The Flyus.com Customer Care Team
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