Flyus.com (flyus.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 74% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 73% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
b
bruce · 1 review · Experienced 2025-01-07 ·
★★★★★
It was fine i guess
Reply from Flyus.com2025-01-08
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
B
Bryson K Banks美国 · 2 reviews · Experienced 2025-01-05 ·
★★★★★
Cumbersome Booking Process
Not a great booking experience. They reserve the right to cancel your booking if something changes — this leaves you in an undesirable position. Additionally, too many extra options to go through and select/choose - cumbersome booking process - make it more straight forward.
Reply from Flyus.com2025-01-07
Dear Customer,
Thank you so much for choosing Flyus.com for your booking needs. We truly appreciate your trust in us; your satisfaction is incredibly important.
We genuinely value the feedback from all our customers, as it helps us improve our services and ensure a better experience for everyone. However, we want to emphasize that we offer travel options that fit each customer's needs and are completely voluntary, and no one is ever pressured. You always have the option to opt-out if you prefer.
We hope this message helps to clarify any concerns you may have. Thank you for your understanding, and please feel free to reach out if you have any further questions or need assistance.
Flyus.com customer care team.
K
Kenneth Johnson · 1 review · Experienced 2025-01-01 ·
★★★★★
you found me the best price
you found me the best price. I love that from you guys!
Reply from Flyus.com2025-01-06
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
J
Joy · 5 reviews · Experienced 2024-06-01 ·
★★★★★
easy to understand and read and book my…
easy to understand and read and book my trip plans
Reply from Flyus.com2025-01-07
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
A
Allen Bao · 2 reviews · Experienced 2025-01-06 ·
★★★★★
Ask to review off the bat
They ask me to review them off the bat without flying or reviewing the flight, therefore the trustpilot reviews are likely skewered.
Reply from Flyus.com2025-01-06
Dear Customer,
Thank you so much for choosing Flyus.com for your booking needs. We truly appreciate your trust in us; your satisfaction is essential.
We genuinely value the feedback from all our customers, as it helps us improve our services and ensure a better experience for everyone. However, we want to emphasize that leaving a review is completely voluntary, and no one is ever pressured to do so. You always have the option to opt-out if you prefer.
Thank you for your understanding, and please feel free to reach out if you have any further questions or need assistance.
Flyus.com customer care team.
N
Nicholas Stucker · 3 reviews · Experienced 2025-01-05 ·
★★★★★
I think I might have been scammed.
I thought they helped me out, and had my money taken out of my account. But then I'm told that British Airways doesn't honor the ticket discount that Flyus.com advertises, and even the lady on the phone said they don't either. So why advertise it and then have the money taken out? Now I'm short a lot of money and my travel plans are set back. Hopefully I get my money back like I'm told.
Reply from Flyus.com2025-01-09
Dear Customer,
Thank you for your business and feedback. Unfortunately, there was an error in the fare during your recent attempt to purchase a flight.
Regrettably, we are unable to fulfill your ticket request. Please rest assured that the charges have been voided and should be reflected on your credit card within 1 to 3 days, depending on your financial institution.
We hope this information is helpful.
Thank you.
Dear Customer,
Thank you so much for choosing Flyus.com for your booking needs. We truly appreciate your trust in us; your satisfaction is essential.
We genuinely value the feedback from all our customers, as it helps us improve our services and ensure a better experience for everyone. However, we want to emphasize that leaving a review is completely voluntary, and no one is ever pressured to do so. You always have the option to opt-out if you prefer.
Thank you for your understanding, and please feel free to reach out if you have any further questions or need assistance.
Flyus.com customer care team.
D
Delilah C · 1 review · Experienced 2025-01-04 ·
★★★★★
Great price
Reply from Flyus.com2025-01-05
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
z
zhiyu zhao · 1 review · Experienced 2025-01-04 ·
★★★★★
THE PRICE IS CHANGED ONCE I BOOKING IT
THE PRICE HAS CHANGED ONCE YOU GET INTO THE WEBSITE
Reply from Flyus.com2025-01-06
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. Please note that the prices advertised are controlled by airlines and are subject to change until a reservation is ticketed. We hope this clarifies any misunderstandings. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
J
Juan Alvarado · 1 review · Experienced 2025-01-05 ·
★★★★★
easy booking
very easy to book my flight and it was the most affordable one
Reply from Flyus.com2025-01-06
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
J
Julia · 1 review · Experienced 2025-01-05 ·
★★★★★
It was good
It was good, thank you.
Reply from Flyus.com2025-01-06
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
Difficult to read as the lettering is light colored
Reply from Flyus.com2025-01-05
Dear Customer,
Thank you for choosing Flyus.com! We appreciate your business and value your feedback. Please let us know what issues you encountered so we can assist you further. If you need any additional help, do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
C
Carlos Valverde · 2 reviews · Experienced 2025-01-04 ·
★★★★★
the process was very fast
Reply from Flyus.com2025-01-05
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
When I was looking at different airfare prices and saw flyus was the lowest for my flight, I decided to try you out. Seemed like a good experience until I received an em saying my flight needed attention and that I owed another $100.00. I’m in Sales and that is just wrong! You never raise your agreed price. I feel like you advertise the lowest prices only to increase them as you did with mine.
Reply from Flyus.com2025-01-06
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and feedback. Flyus.com utilizes a real-time reservation database, availability can fluctuate between when an itinerary is created and when a ticket is reserved or purchased. Our priority is to fulfill every reservation we receive., Please note that all prices and availability displayed on our site are subject to change at any time, airlines and other travel suppliers may alter their prices without prior notice. While these instances are limited, they are beyond our control.
If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out.
Thank you.
Flyus.com customer care team
A
Atiba Ovid · 1 review · Experienced 2024-02-01 ·
★★★★★
Good just made me do a review lol
Reply from Flyus.com2025-01-05
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
J
Jeannette · 1 review · Experienced 2025-01-03 ·
★★★★★
Great website
Reply from Flyus.com2025-01-05
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
K
Keegan · 1 review · Experienced 2025-01-02 ·
★★★★★
scam ???
told me the flight was completely booked and I had to check out 3 separate times, definitely scared thius might be a scam website so we will see how this goes
Reply from Flyus.com2025-01-03
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and feedback. Flyus.com utilizes a real-time reservation database, availability can fluctuate between when an itinerary is created and when a ticket is reserved or purchased. Our priority is to fulfill every reservation we receive., Please note that all prices and availability displayed on our site are subject to change at any time, airlines and other travel suppliers may alter their prices without prior notice. While these instances are limited, they are beyond our control.
If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out.
Thank you.
Flyus.com customer care team
K
Kenny · 1 review · Experienced 2025-01-01 ·
★★★★★
Okay
. It was okay
Reply from Flyus.com2025-01-05
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
e
et · 1 review · Experienced 2025-01-03 ·
★★★★★
I am frustrated.
Reply from Flyus.com2025-01-05
Dear Customer,
Thank you for choosing Flyus.com! We appreciate your business and value your feedback. Please let us know what issues you encountered so we can assist you further. If you need any additional help, do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team